I ordered a statue from Bali and Transcinco was the company the shipper used on the Portugal end of things so I had no choice in the matter.
I initially paid over 300euros for the shipping (statue cost was 600euros) and was told there would be some costs in Lisbon upon arrival like customs and transport to our house in Sintra. No problem I thought.
In the end Transcinco charged me over 1200euros for some rather obscure charges including bringing statue to their warehouse, putting it in, taking it out etc etc.
Furthermore I asked for an entire week of emails and phone calls to please make sure the delivery van would be a small size to make it up our narrow and steep driveway plus to please send 2 men to help us bring the statue into our garden (I told them I was happy to pay extra for this service) - none of this materialized of course and the solitary driver had not been given any instructions other than to bring it to the gate... I do not recommend using this company if you can avoid it

Beware of booking loads with Nick Passino as he likes to deduct from rate con without it being stated or why. He avoids communication as well as his buddy Drew Burtner until you reach out client care and they decide to actually " try" and help. The help goes nowhere as client care never answered.

Second SPI is pasted due over a month, and load has not been paid!!!

PRODOER is a expert to ship our battery cargo from China to UK ,no matter by air ,courier and LCL,they always propose best solution .

Please I am SO DESPERATE for someone to contact me back to send my mobile phone back to Australia. I have paid the invoice and filled in the form. I am unable to log into systems or be contactable for emergencies as I care for my elderly mother.

Please please email me back - amanda.gusevska@gmail.com FZRH-2026/20600

The company is a good company I have deal with the company how many years for my own experience is a good company

I've had the pleasure of dealing with / working for Jordon Freight for just over a year now and can honestly say they are one of the best I've come across in recent years. Very professional, polite and always on hand when needed. All information needed is given regarding the loads and very rarely is there a problem. I look forward to continuing this relationship going forward.

I would strongly recommend to stay clear of this company. My customer paid a customs deposit for a temporary import of goods with them and 605 days after we asked them to export/discharge we still haven't recovered the funds with one excuse after the other.

I would strongly recommend to stay clear of this company. My customer paid a customs deposit for a temporary import of goods with them and 605 days after we asked them to export/discharge we still haven't recovered the funds with one excuse after the other.

Terrible Delivery Experience – Do Not Recommend

We booked a delivery through Freight Right for two pallets weighing ~2,700 lbs. The driver showed up hours early and completely unprepared, without the proper equipment listed on the booking.

Worse, they refused to deliver to our building (despite clear instructions and confirmation), saying it was “not suitable” without any prior warning or attempt to coordinate.

They then left our pallets on the street, blocking traffic and putting our freight at risk. We had to arrange a second truck at our own expense.

This level of unprofessionalism, lack of communication, and complete disregard for basic delivery requirements was unacceptable. Do not use this company if timely and accurate delivery matters to you.