WOW Logistics - Jerome, ID Distribution Center

United States , 83338
2002 Victory Ln Jerome
Customer reviews

148 reviews

Your integrated supply chain solutions provider

At our core, we are a company built on supply chain expertise. We go beyond simple third-party logistics warehousing to offer comprehensive solutions that solve our customers' biggest operational problems.

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Offered services

  • Warehousing
  • Customs services

Geolocation coverage

North America

WOW Logistics - Jerome, ID Distribution Center reviews

3.3/5100 reviews
  • on 30.07.2022

    They are professional, easy going and cool as f....... But make your job easier. Come with a clean trailer and a empty CATS Scale ticket. Its a heavy load. They can tell you if your over gross b4 you bump the dock and waste you HOS.

  • on 29.07.2022

    I was seven hours before my appointment. They load me just in 1 hour loading friendly staff.

  • on 21.07.2022

  • on 07.04.2022

    They definitely have Warehousing down!

  • on 16.03.2022

    Cleaned out my trailer on the way wasn’t sure what to expect.My experience was great ,lots of room to park,right in a door a couple of hours early and friendly stuff so thumbs up from me

  • on 30.01.2022

    Office personnel is great, however the forklift/load out personnel have no respect for others property. This company feels it is okay to use packaging tape to line your trailer with cardboard. They taped 2 to 3 feet up from where the cardboard ended and extended it up the side of the walls. Must have used 6 rolls of tape. Unbelievable and unacceptable! It may be hard for some to comprehend but there's some of us that take pride in our equipment.

  • on 21.01.2022

    Before coming here I read the reviews. A lot of them mention cleanliness of the trailer. So I stopped on my way up here and made sure the trailer was clean. I use a leaf blower, and went through the trailer twice! Killed the battery in the process.

    I arrived just after 1300 for a 1600 appointment. I get backed in a dock at just after 1500. By 1700 I'm loaded.
    The staff was friendly at every encounter.

    All in all, I'm satisfied with the way things went here.

  • on 11.12.2021

    Avoid coming to load at this place unless u like headaches.

  • on 11.12.2021

    Always in and out of there quickly.

  • on 07.12.2021

  • on 03.11.2021

    Checked in with dirty trailer. Would not work with me. Offered to sweep out and wash out. They havid horrrid treatment of drivers

  • on 24.09.2021

    Quick and easy. Never saw a person. It was check in via an app, they texted me the door. They sealed it and emailed me the bills. Technology is great.

  • on 20.09.2021

    Unloaded me within 30 minutes quick and fast just the way I like it

  • on 24.08.2021

    I had some small pieces of aluminum and they asked me to vacuum trailer. That was $130. Back after 30 minutes and charged me $150 overtime fee.
    Never go back to rip off company like that.

  • on 30.07.2021

    0700 appointment, had to wait in line to get checked in, but on a door at 0730. Out 0745. Doesn't get any better, thank you guys.

  • on 16.07.2021

    If you’re gonna do a review ,I think we should be honest, fairness..
    So we don’t ruin it for other drivers and the company itself
    My appointment @1430
    Got loaded and Bol in hand by 1145..
    It’s a dry goods load , I brought in food grade trailer!!
    End of story
    The shipping guys was very nice and courteous!!
    Thank you.. I’m just being fair with my review
    And this is my fist review..

  • on 12.07.2021

    In and out in no time. You lazy drivers complaining, do your job and make sure trailer is clean. This isn’t rocket science.
    It’s not hard

  • on 10.06.2021

    The reviews about your trailer needing to be clean are pretty much true. Do a good job sweeping and you'll be fine. Glass is prob the biggest no-no. If there is a minor problem, they will be helpful in getting it resolved. Had a great talk with one of the loaders. Just know that if your trailer gets rejected, it went through 3 or 4 levels with the final say being from the production company. There are 3 that serve this warehouse. Overall I had a great experience here. Check in was smooth and the loading went quick too. Bottom line is that if your trailer gets rejected here, YOU are not doing your job. It's not their fault.

  • on 15.05.2021

    On time

  • on 07.05.2021

    Better be prepared for a long wait. And have nice and clean trailer. I'm not sure if this the same for everyone but I always have to wait for a long time. I'm waiting and getting detention. I rather be driving the interstate.

  • on 29.04.2021

    Fast service and friendly people. Never complained when I get a dispatch to here!!!

  • on 16.04.2021

    Nice place to unload

  • on 14.04.2021

    Okay place, don't expect to get unloaded before your appointment time

  • on 06.04.2021

    Porta potty and dumpster. Snacks, and restrooms off limits

  • on 26.03.2021

    Quick loading. People are very nice.

  • on 24.03.2021

    The receptionist is very friendly....
    BUT. YOU, as a driver are NOT good enough to use their bathroom!
    We have a PORT A POT OUTSIDE!

  • on 29.01.2021

  • on 24.01.2021

  • on 20.01.2021

    F this place.

  • on 08.01.2021

    7hrs waiting on loading dock and still wait, nobody in office, no forklift guys, like Sunday.
    No toilet or any facility.
    Update:waited almost 10hr locked on loading dock, I can't belive to someone can do that.

  • on 20.12.2020

  • on 16.12.2020

    Long wait. Long long long wait. Avoid

  • on 12.12.2020

    Ok staff but get lunch before you go there takes a while to load

  • on 11.12.2020

    Slow to load

  • on 13.11.2020

  • on 29.10.2020

    Awesome place. Very nice people. NEVER have had a problem getting loaded here. Just do your job as a driver and clean and check your equipment.

  • on 29.09.2020

  • on 26.09.2020

    l have a new trailer 2021. It was clean inside. Found some small pieces of glass in the bolt holes in the floor. They told me to blow out. Gave a list with several campaigns. I went to Bennett's Truck. They charged me $ 128.75 for 10 minutes of work. The quality of the work is very poor.

  • on 10.09.2020

    They're taking this virus to extremes...... to much attitude

  • on 26.08.2020

    Avoid at any cost.
    Had to send my driver from Salt lake to Jerome, got rejected because of the trailer. As I read the reviews in here, 9 out of 10 trucks get rejected. The only time they'll load you if you just bought a brand new trailer and it's your first load going into that trailer. Other than that, they have all kinds of excuses not to load.
    No more loads from here.

  • on 29.06.2020

  • on 23.06.2020

    Drivers beware! They will reject trailers for the slightest issue. Make sure you sweep your trailer out several times before arriving. Any little bit of dirt/dust is a rejection. If you have any cracks or defects in the deck of your trailer, they will reject it. Be prepared to wait at least 4+ hours to load. Took 9 1/2 hours to get loaded and was told that they were going reject my trailer once again because the “floor was weak” even after $700 in repairs! Worst shipper I’ve ever been to! Just say no to Wow Logistics.

  • on 29.05.2020

  • on 23.05.2020

    No problems to report here. Easy in in out good people plenty of room to maneuver. Friendly staff and well organized.

  • on 07.04.2020

    Got loaded fast

  • on 24.03.2020

    I see that this people use same model for rejecting the trailer so they can say that you are rejected Glass .as they use this excuse for me too and then charge off twenty dollars..I. order not to say that they are late shame on them Goranac Trucking...they are the one planting the few Peaces of glass in the trailer as I was delivering chips from frito lay and other food grade products. so much for their game shame on them.

  • on 12.03.2020

  • on 04.03.2020

  • on 29.02.2020

  • on 27.02.2020

  • on 23.02.2020

    Used to deliver there nice people

  • on 21.02.2020

    I helped builded this place

  • on 08.01.2020

    Make sure you're clean AND dry ya'll... sigh.

  • on 24.11.2019

    This big place with the many parkings
    You can spend there few hours.but they doing good job.

  • on 19.11.2019

  • on 24.10.2019

  • on 18.10.2019

    Good company! In and out 1,5 hours. Clean your trailer.

  • on 08.10.2019

    Easy to find. No gate . They open at 0700 so u can show up when they are closed and park . Lots of parking .easy docks to back into place is safe and clean the people were friendly fast unloading I had a 0730 appt and 9 pallets off later I was out at 0815 .

  • on 28.08.2019

    2 out of 3 trailers will be rejected here. Waste of time, money and fuel.

  • on 28.08.2019

    Rejected 2016 trailer. Just lost $500+ ... driver miles+fuel.

  • on 21.08.2019

  • on 08.08.2019

    I don't like if they charge for early pick up. But I was on time, and staff was freindly. I was picking up dry goods. You may need to sweep out your trailer if it's dusty. I was there about an hour.

  • on 02.08.2019

  • on 26.07.2019

    Fast friendly got out of there fast and the parkong lot is huge plenty of room

  • on 25.07.2019

    Was on time for my delivery. However, they had me partially back in to wait for deal to be cut. Ended up waiting 1 3/4 hrs before cutting the seal and beginning. Took them 1.5 hrs to unload.
    Check in personnel was friendly.

  • on 24.07.2019

    Never ever again.One of the worst place I have ever been in years.They refused to load my trailer 2 times.They said that my trailer is dirty and full of glass.This place even don’t deserve one star.I cleaned the trailer before arrival and still was not good enough.Do not come here,let them take their loads by hand and deliver wherever they want them.Avoid at any cost.

  • on 04.07.2019

    Never again 20$ to inspecting trailer.

  • on 24.06.2019

  • on 17.05.2019

    Not the friendliest bunch, but I wasn't there to make friends. Appt at 1300, loaded and out by 14:40

  • on 13.05.2019

  • on 05.05.2019

    Friendly folks

  • on 03.05.2019

    They were a little picky on the trailer but as the shipper, I agree with them. Just made me spend more time than I wanted to.

  • on 05.03.2019

    Just drove by it there was a bad accident in front of it.

  • on 31.12.2018

    Really fast unload and reload, also really nice and polite staff. I hope I get to go here more often

  • on 30.11.2018

    WOW = 666 REALLY?

  • on 29.11.2018

    Star only for Desk Girl very helpfully and nice,Otherwise can say WOW 2 times rejected trailer after all B..... Really don’t waste time to get here loaded not have trailer 2019 just out from Factory!!!! You will be Mad as A......,Thank you WOW and Bye ,Bye first time last time.Have Blessed rest of year succeed in Business,Matter fact I don’t know how you do it,Bye Bye Regard from Driver GTS.

  • on 17.11.2018

    disgusting staff and warehouse i have ever been

  • on 19.09.2018

    Avoid. You'll be rejected, no doubt.

  • on 09.09.2018

    Pretty quick. Easy to get in and out

  • on 31.08.2018

    Huge location. Plenty of parking available for overnight parking but no facilities available until they open. Small staff but friendly and efficient. Checked in 2.5 hrs early and was out by my scheduled appt time. Small truck stop close by.

  • on 03.07.2018

    This place is awesome for loading or unloading fast!

  • on 20.06.2018

  • on 02.06.2018

    Nice place with enough room to maneuver your truck, the employees inside were courteous and helpful, they run a small crew there so they are strictly appointment only and if you are late or if you need them to work you in, they will charge you extra to get you loaded or unloaded. Make sure your trailer is nice and clean going in as they are also a food service warehouse; if your trailer is not clean they will tell you to pull out and clean it out. also, you have to have two different numbers to get loaded, you have to have your shipper number or pick-up number and your appointment confirmation number that number will be in the email sent to whoever made the appointment they cannot load you without those numbers.

  • on 23.05.2018

  • on 15.05.2018

    The worst service ever

  • on 12.05.2018

    This place is not good for pick up loads my appointment 6 pm they load my truck 11 pm they load with in 5 hours brokers know about this location no body tell you about that I will not be come here again for pick up the load plz avoid this place for pick up the load if you are out carrier they treat us like a dog they don't care about appiontment and truckers elog

  • on 07.05.2018

    Got there at 1pm app was at 3:45pm.
    Office was nice and gave me a door but couldnt load me till the appointment time. At 4:30pm i was out on the road. Im a happy Trucker when that happens

  • on 04.05.2018


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