Doesn't deserve a star very poor. Hours and hours of waiting regardless of cargo quantity.
Just wondering if any risk assessment get done...and not one friendly person, so sad.

Waiting ages for 1 PC why don't you have piroty for smalls

One of the most inefficient cargo services in the UK. Making the delivery and collection drivers wait hours and hours. Management must take some corrective action. They don't deserve even a single star.

Güzel bir çalışma var

Nightmare place...office staff are like the walking dead...no care or understanding of the drivers needs like time slots, tacho hours, size of vehicle, anything really...and then after waiting 2hrs I get a text AFTER the call from warehouse which bay to use and the text tells me to go to another bay...after I'm I'm loaded..the warehouse team are great can't fault them...its all the idiots above that we need to worry about...so if your going there take some food and a sleeping bag.

I collect and Deliver to all the major. Airlines and their Handling Agents. I am very often stuck in ques at most of them , as the majority of the time it comes down to “ who’s in front of you in the que “. However we all should know there are many vehicles in the que who only have a small amount of freight to load or offload. , But most Airlines or. Handling units. Fail to adopt a small door or separate queuing system. Some have a ramp option. Others have nothing. Today I was at WFS 550a. From 3.50 pm to 18. 30 pm to offload 2 pallets. Which actually took 4 minutes to offload . I also noticed vehicles arriving after me with small vehicles being served before me. Some were there only 30 minutes. . So. I am wondering. Who actually is responsible for this system. Do they even understand how much money is wasted by a collection of vehicles just parked up waiting for hours for a quick load or unload. Personally I was at WFS just over 2.5 hours and the offloading took. 4. MINUTES. Yes. Only. 4 Minutes. Who is responsible for this crazy procedure.

Очень долго работают!

Great place to work.

The rudest and least productive staff. As a HR manager I would not hire anyone if I saw WFS on their CV. If you run out of excuses for not doing your work, speak to WFS staff, they have the bible .

A joke ! 4 hours to tip 1 pallet they had 1 truck on bay for 40 mins just talking then nothing , & when asked was told BUSY & walked off

always short of staff unorganised.

If I know somewhere else I would never come to this place. As it take far far and far to long long time for the service

Words fail me but I'll try. I've delivered to the horseshoe on and off for nearly 40 years and I never thought I would feel so sad and depressed/anxious delivering cargo. Literally unbelievable

ABSOLUTE JOKE OF A PLACE‼️

Quick to get booked in but over 4hrs to get offloaded it's a joke!

Good wh

Be prepared to wait for hours and hours and hours. 4 hours to collect 1kg package. Severely understaffed at the expense of drivers. As the drivers are not their direct customers they do not care in the slightest

Foarte greu se lukreaza astepti sa incarci un palet 5 ore

WFS 549 to naprawdę nieodpowiedzialni ludzie, nikt się tobą nie przejmuj, możesz stać i godzinę w recepcji a nikt się nie zjawi.. Kpina!!!

To miejsce to jakaś kpina. Jeśli macie tam coś dostarczyć to poczekacie sobie 3 do 4 godzin.

Most delightful place in middlesex lol

Workplace

Very very slow ar a dirty reception area ceilings are full of cob webs

Picked up 1 pallet nice quick service

550A - no comment
550B - very helpful and professional

You have to wait for your freight for a long time

Just a lot of people kidding on there working.

Highly ignorant staff waited on reception more then half an hour and they were discussing cars and parking issues I can’t believe

Simy Horrible....

worst freight service.

The 2nd worst place to deliver and collect from at Heathrow. Drivers forced to wait outside in all weather's to submit their documents. Staff are generally helpful but WFS never seem to have enough staff. You can be forced to wait hours. They will at least call you on to a loading bay. Unlike BA and Menzies where you have to keep checking their electronic screens for your number to show.

Very good service and help full staff.

WFS expects 1 person to manage phone calls, edit air records and serve the driver reception. If you're coming here expect 1.5 hours just to book in and if possible avoid WFS at all costs. Coming to WFS is challenging to your Mental Health.

Totally unhelpful people

Very rude staff, an absolute nightmare. 7hrs waiting to be called on the door. Air China and Etihad are the ones responsible for allowing WFS to handle there imports and exports. Shame on you.

Lotnisko mozna teoretycznie stac tylko 2h

Too much change badly organized and equipped since the covid crisis.

Slow service and they don't care, Why should they care you have no choice if you want to collect goods from the airport and your airline uses these people then expect long waits of up to 8 hours with no explanation and they will still charge for the service. Avoid if possible if not you will suffer

Just like any warehouse

Just delivering, but I was feeling unwell, they could have ignored me but they did not.
They came out took my delivery

Rather slow delivery but it all depends how busy they are when you arrive

Very nice place to work

this place is always busy seems to take for ages

Complete waste of time, daily wait always 4 to 9 hours!!! most of the staff are rude and not interested in doing their job, their answer to most questions is "I don't know" or "not my job"
Best to try stay well away from this company.

Very good staff