Review of Vertex Express Logistic Company

As an impartial expert in the freight forwarding industry, I will take you through a comprehensive review of Vertex Express, a leading logistics company with over twenty years of experience and wide coverage including Europe, America, Africa, Asia, and Australia. The company offers solutions centered on air freight, sea freight, land freight, warehousing, custom clearance, and supply chain solutions.

Extensive Global Reach

Vertex Express prides itself on being a global leader in freight forwarding with expansive geographical coverage. Their strategic partnerships with major shipping lines, airlines, and international freight forwarders leave no room for doubt about their capability to satisfy customers' international freight forwarding needs.

Pioneer in Freight Forwarding Services

Handling logistics for over two decades, Vertex Express has more than proved its reliability and capability in this industry. Be it air freight, sea freight, or land freight, their network of logistics and infrastructure guarantees timely arrival of your goods at their destination.

Air Freight Services

Vertex Express offers a range of air freight services, including direct and consolidated shipments on all major trade routes. Their team's expertise and deep industry knowledge ensure that your cargo will meet its deadlines.

Sea Freight Services

The company is also competent in providing sea freight services on all major trade routes around the globe. They are skilled in both FCL (Full Container Load) and LCL (Less than Container Load) shipments, ensuring optimal utilization of space and cost.

Land Freight Services

With a robust infrastructure for land freight services, Vertex Express ensures the safe and timely transport of your goods. Their fleet of trucks and vehicles operate on all major ground transport routes across the globe.

Warehousing & Custom Clearance

Storage and custom clearance are critical components of the logistics chain. Vertex Express understands this and thus offers efficient warehousing services. They provide large and secure storage spaces ensuring optimum storage and retrieval of goods. In addition, the company provides seamless custom clearance services, further facilitating their clients' supply chains.

Supply Chain Solutions

Vertex Express takes it a step further from merely being a freight forwarding service. They provide end-to-end supply chain solutions. Right from procurement logistics, order processing, inventory management, to final distribution to end customers, they handle it all, making them a holistic logistics solution partner.

Customer-oriented Approach

Vertex Express demonstrates its commitment to its customers by providing 24/7 customer support. The company has an approachable team dedicated to resolving queries and providing assistance, ensuring that customers are always in the loop regarding their cargo status.

Recognised Quality and Service

The company's reliable services have been recognised over the years. With certifications like ISO 9001, ISO 14001, and OHSAS 18001, it is evident that the quality of service provided by them meets international standards.

The Downside

While Vertex Express excels in many areas, it does have a few areas where improvement could be enforced. The company's website lacks an online tracking feature for clients to check their shipment status. Such a feature, if introduced, could enhance the customer service experience.

Final Verdict

In conclusion, Vertex Express reinforces its position as a dependable logistics provider by consistently delivering high-quality services. Their dedicated team, extensive global reach, and range of services make them stand out in the logistics industry. However, there is room for improvement in real-time tracking offerings.