United Kingdom , GB-UB3 3BA HAYES
Unit 5 Johnson Ind Estate Silverdale Road
Customer reviews

37 reviews

One stop shop for all logistics solutions

UDS provides a broad range of parcel delivery services. We promise to deliver to the right place at the right time, at the lowest cost possible.

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Offered services

  • Air freight
  • Road freight
  • Ocean freight
  • Logistics
  • Customs services
  • Packing & Crating
  • AOG services

Geolocation coverage

North AmericaSouth AmericaEuropeAfricaAsiaAustraliaMiddle EastNorth Africa
Being a part of a freight forwarding network adds to the credibility of the freight forwarder and to the expected level of service.


4.7/537 reviews
  • on 15.02.2022

  • on 13.08.2021

    What a great company. Customer Service was top class. Spoke to a very kind lady "Anita Kapoor". She tracked my parcel and kept me informed every step of the way. Parcel was intact. I will definitely recommend them and will use the service again.

  • on 07.08.2021

    Was very happy with the service also to mention Riva Kaur who was very helpful to follow up until the time my parcel reached me.

  • on 27.07.2021

    IT was realy a night mare to get the parcel in hand on 26august , this was send out on 07 august from HK .
    BREXIT and the DHL team : Still we appriciate the help of Amrit KAPPOR from UBX team TO ENABLE US TO GET THE PARCEL .
    we do not understand WHY IT TAKES SO MUCH TIME TO DILIVER .

  • on 23.07.2021

    Good service and efficient staff.

    Thanks to Anita kapoor for resolving my query

  • on 22.07.2021

    Anita kapoor gave an outstanding service . Really appreciate the way she dealt with the query. I would recommend my family and friends to use your company.

    Many Thanks

  • on 22.07.2021

    Riva and Urmila are very personable and helpful, definitely makes working with UDS a pleasure.

  • on 22.07.2021

    UDS was extremely quick to get my important documents on time from India. They got it collected from my place in India and delivered in time in England. Jotie kept me informed with the tracking at all steps. Very good price and hassle-free. Super happy with the services, will always use UDS.

  • on 22.07.2021

    Anita Kapoor was of great help. She was very friendly and informative in regards to my parcel. I am very pleased with the her customer service and would definitely recommend Universal delivery solutions.

  • on 19.07.2021

    Brilliant service . ....committed to their words even during the pandemic ...my special and heart felt thanks to Anita ...she made my day and worth every penny getting the cargo delivered to me today ...Brilliant stuff...Exceptional customer service...once again thanks to Anita and of course she is an idle role model for all ...stay blessed

  • on 19.07.2021

    Helpful and efficient staff. Especially, Ms. Jotie Kaur as she did a lot of following up and helped clear my parcel which was stuck in customs.

  • on 14.07.2021

    Riva she was so nice while helping me out in my query and sought out my problems

  • on 24.06.2021

    Efficient, helpful and knowledgeable service.

    A package which was collected at 2:45pm (UK time), was already delivered to our customer by 12:30pm (Switzerland time) the next day!

  • on 17.06.2021

    The best service, the team is truly remarkable and goes out of their way to help. Sending drivers to meet me when I was on deadline and helping in anyway they can! Jotie who I worked with closely, has been incredible and a total star always doing her best to help and get things done! I highly recommend them and feel very grateful and thankful to work with them!

  • on 15.06.2021

    Excellent response, much appreciated.

  • on 15.06.2021

    Great Service specially Riva Kaur she is very helpful and supportive nature

  • on 28.05.2021

    Great service, great price, honestly could not be happier.

    I had a very important package to send to India, and all the big brands were quoting silly prices and being obscure about delivery times due to Covid-19.

    I got in touch with UDS via a recommendation and I’m so glad I did.

    The cost of shipping was negligible and the parcel arrived within 5 days to a rural area of India, very impressive!!

    Goes without saying moving forwards I’ll only be using these guys!

    Thanks again Anita and Jotie!!

  • on 27.05.2021

    Riva Kaur from customer care extended the support until the package reached and ensured it reached in good condition, appreciate your service. Thanks.

  • on 26.05.2021

    Riva Kaur and her team are professional, reliable and responsive.

  • on 26.05.2021

    Hi dear Riva !
    We received the samples from Italy and Scotland today.

    Its been a delightful experience working with you guys and a special thank you goes to you for all the coordination. With respect to the timeline of all my earlier shipments you guys have been the quickest. I did not expect the parcels to arrive so quickly.
    All thanks to you and your team in the UK and Delhi.

    Riva, we are sure that you shall achieve more milestones and offer smiles to your clients through your professional services.
    Bless you !

    We wish to work with you for a long time to come and stay in symbiosis.

    Thank you
    Manmeet Kaur

  • on 22.02.2021

  • on 23.12.2020

    Amazing service and top notch .. we had a special courier requirement from india to UK.. the team at UDS kept us on the loop and ensured the final product reached London safely .. thanks to the team at UDS

  • on 16.11.2020

    I have been a client for more than 10 years. The service UDS offer is unparalled on every front: timely delivery, fantastic communication, total reliability, all for unbeatable price. Whenever I need to send/ receive items from India, I look nowhere else. Very highly recommended!

  • on 09.11.2020

  • on 06.10.2020

    Brilliant service and lots of knowledge at UDS. I’ve been using them for years and have had no problems at all.
    Thanks guys!

  • on 23.09.2020

    Very good customer service.

  • on 13.10.2019

    "We are extremely impressed both by the customer service and the prices that UDS offer for all types of delivery needs. Special mention to Anita, who supported us throughout our first delivery and then went on to acknowledge our long-term requirements.
    We will definitely be working closely with the lovely team at UDS in the near future, and would recommend them to anybody, who is looking for an affordable, reputed logistics partner. "

  • on 14.05.2019

    This business continues to illegally park their trucks all around the neighborhood around JFK. They have been told numerous times to find legal parking and stop blocking public parking but they don't care. They don't care about anyone but themselves and that's clearly evident by their Chapter 11 filing a few years ago. Good job not repaying your debts and parking your garbage trucks all over the place making everyone's lives more difficult.

  • on 10.04.2019

    Good job parking your trucks in JFK area. EZ Worldwide Logistics/Universal Delivery Solutions/United Business Express (all the same company) can't even afford to pay for parking! Forget about this company, they'll waste your time and hard earned money.

    EDIT: I'm not sure how you can say what I would or wouldn't do as we do not know each other. I certainly would do the same if it was FedEx or DHL illegally parking all over the neighborhood. They don't though. Delivery is important, you're right, but also not impeding everyone else's lives is also important. I hope your company works toward bettering yourselves instead of making poor excuses for your actions.

  • on 28.12.2018

  • on 02.03.2018

    Have used UDS for several years with time critical shipments globally associated with pharmaceutical clinical development efforts. Highly reliable, solution oriented, proactive and customer focused service.

  • on 02.03.2018

    Simple organized and to the point service. Exports or Imports from India, Nigeria and worldwide.

  • on 17.08.2016

    Outstanding service and excellent prices, Definitely the best courier/freight around the Airport

  • on 07.06.2016

    Excellent service, very reliable & professional. Would have no hesitation in using again and recommending to colleagues.

  • on 24.07.2015

  • on 16.10.2014

    Excellent prices and excellent service!!!

  • on 15.10.2014

    I got recommended to use Universal Delivery Solutions as the quotations was risible the service was excellent. I would recommend also.

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