Unit 4 Suite 16 Orwell House Ferry Lane
Customs specialists
K Customs Solutions are a leading customs broker and compliance provider within the UK. We are proud to offer industry expertise, flexibility and a personal touch in all of our service offerings, all tailored to our client's specific needs.
Offered services
Geolocation coverage
UK Customs Solutions: A Comprehensive Review
Embarking on the search to find the right company to handle your freight and custom needs can be like traversing an uncharted sea. In the vast ocean of the freight forwarder industry, one sterling establishment stands tall – UK Customs Solutions. This review aims to provide an in-depth analysis of this company from a neutrality-driven perspective.
Unpacking UK Customs Solutions
UK Customs Solutions is an organisation headquartered in Felixstowe - the UK's largest container port. Their services extend to cover a range of customs related issues, from acting as a direct representative for import and export clearance, to providing consultation on complex customs matters. They pride themselves on their unrivalled understanding of Customs rules and regulations, stemming from their vast expertise in the field.
Unique Selling Point: A powerful blend of experience and innovation
What sets UK Customs Solutions apart in the competitive field of the logistics industry is its potent mix of rich experience and an innovative approach. They are strategically positioned to directly harness the benefits of being located within one of the UK’s biggest import/export hubs. This unique position affords them first-hand insights into industry operations and trends – insights that are then leveraged to guide their customers through the complexities of international trade.
Incorporating cutting edge technology ensures that they are always ahead when it comes to facilitating streamlined services for customers. Their experienced team spends quality time understanding customer needs, offering tailored solutions to match different budgets and requirements.
Services
Import and Export Clearance
Clearing goods at customs can be an arduous process for businesses. UK Customs Solutions lends its expertise to handle the import/export process for your business. By acting as your direct representative, they handle all the associated paperwork and handle the customs clearance process on your behalf.
Transit Documents
T1 & T2L Documents:These crucial documents have the potential to make or break your trading process, and any errors can cause significant delays. UK Customs Solutions ensures the correct preparation of transit documentation, guaranteeing a swift and seamless passage through customs.
CONEX Documents:These documents are essential for shipments under NATO terms. The expert team at UK Customs Solutions ensures their correct issuing, ensuring a hassle-free shipment.
Consultation
International trade can be a labyrinth of complex customs rules, regulations, and changing trade tariffs. The consultation services at UK Customs Solutions are, therefore, invaluable for any business entering the unfamiliar terrain of international trade.
The expert team provides precise advice on tariff classification, duty reliefs, origin protocols, and more, thus lending consistent support and guidance throughout your trade journey.
Education
They stand out as a distinct player in the field with their commitment to providing educational resources. Their comprehensive knowledge base is rich with articles on import/export proceedings, tariff classification guides, and more. It serves as a valuable informational resource for both new entrants to the trade field and established enterprises looking to brush up on their knowledge.
Customer Service
UK Customs Solutions prides itself on providing high-standard customer service. They understand the importance of open channels of reliable communication and endeavour to keep their customers informed and updated every step of the way. From general queries to complex regulatory conundrums, the team is ever ready to lend a hand.
Scalability
A crucial aspect of their service is its scalability. Whether you’re a booming enterprise with an international market or a budding business making your maiden voyage into international waters, UK Customs Solutions is equipped with the resources and expertise to handle logistic projects of varying volumes and complexity.
In conclusion, UK Customs Solutions emerges as a reliable friend for businesses navigating the seas of international trade. Their distinctive blend of industry know-how, innovative systems, comprehensive services, customer-centric approach, and commitment to education make them a formidable choice for businesses seeking success in the global market.
Martijn Rijk
László Dede
Káosz lassú ügyintézés 4 óra alatt készült el a T okmány.
McSpider77
Home Gymster
We have used this company as our shipping agents and for customs clearance for nearly a year. They are incredibly professional, experienced and responsive. We know they are very good at what they do because we’ve had experience of another shipping and customs clearance agency. Moving to UK Customs Solutions was like going from the conference division to the premiership.
Here’s why:
• When shipments are going to be delayed, they’ve told us.
• They provide rolling coverage of shipment progress including ETA at UK Port.
• They’ve given us comprehensive quotes so that we can create accurate forecasts.
• They have excellent partners in China who quickly reach out to our manufacturers.
• They provided us with a detailed understanding of which Chinese port would best suit a particular shipment. This has been really useful when we have been sourcing products.
• They’ve helped us with warehousing and domestic logistics.
• They nearly always respond same day if not within hours on email. This has been useful as the pandemic has at times shortened decision making deadlines from days to hours.
• Their use of initiative ensured we had goods on a boat instead of stuck in a warehouse before Chinese New Year came in.
Special thanks goes to: Adam, Will, Ben, Sam and in China - Jessica.
Gydo Poolen
Truly the worse custom support we had So far. They don't communicate, you receive 5 different responds on 1 email. Mix up shipment and most of them Don't have any idea of what they are doing. Coming up with new documents with every clearance.
Most employees are not aware of custom formalities and cannot give proper advise or help. Impossible to have them as a partner.
We tried, I gave feedback that I didn't like their working methode. And they acted arrogant because they are in the position we need them.... They think.
Claire Hinton
I have been working with UKCS as part of our business Brexit preparations for the last 2 years. I have found them to be knowledgeable, keen to help, friendly and overall a pleasure to work with. We are fortunate to have found them and as a result have greater confidence that changes arising from Brexit will result in minimal disruption to our day to day business operations. I would highly recommend working with them.
tsepras dimitris
As immigrant ,with zero experience to import alcohol in UK, i asked services from this company. We changed 5 emails , every email with a 3-8 days delay...Totally unexperienced i asked details and the last mail ,told me that they can't continue.They lost them patience...Such a waste of my important time...! Can't put 0 stars.
Louis Oosterveer
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