Park House High Street Colnbrook
Logistics and distribution
Based in the heart of Colnbrook, the logistics quadrant adjacent to London Heathrow Airport, TFA Logistics & Distribution Ltd provide a range of expert services to commercial and domestic clients via air, sea and road.
Offered services
Geolocation coverage
TFA Logistics: A Comprehensive Review of the Specialist Freight Forwarder
Freight forwarding is a dynamic and complex industry wherein service quality and reliability are the heart of every successful operation. In this comprehensive review, I will focus on one freight forwarding company that has made its mark in this industry, TFA Logistics. As an impartial expert in this industry, I approach this review armed with years of experience and in-depth industry knowledge, offering a unique perspective that aims to provide useful insights.
Company Overview and Credentials
Founded in 1984, TFA Logistics is a family-owned company that has steadily grown into a leading freight forwarding specialist. The company holds significant credentials such as being a member of the International Federation of Freight Forwarders Associations (FIATA), validating its position as an internationally recognized and reliable provider.
Services Offered
At its core, TFA Logistics prides themselves in providing comprehensive solutions tailored to the unique needs of their clients. This versatility is seen across a spectrum of services including:
- Ocean Freight: They offer both Full Container Load (FCL) and Less than Container Load (LCL) shipping methods, providing flexibility to accommodate varying shipment sizes and needs.
- Air Freight: TFA has a strong air freight network that ensures swift delivery, with the capability to handle both large and small shipments.
- Road Freight: Combined with their in-house customs brokerage, their road logistics services guarantee seamless intra-continental transport.
- Customs Brokerage: TFA provides expert assistance in navigating the complexities of customs regulations.
Partners and Network
With partnerships in over 78 countries, TFA Logistics has built a vast network that extends its global reach. This network plays a crucial role in ensuring efficient and timely delivery of goods.
Customer Service – A Closer Look
Effective communication is a crucial aspect in the freight forwarding industry, particularly when dealing with unexpected changes that require immediate solutions. TFA Logistics puts a high emphasis on customer service, aiming to establish trust and long-term relationships with their clients. Their website provides clear channels for communication, ensuring clients get necessary assistance when required.
TFA Technology Integration
Digital integration is a game-changing approach in many industries, and the freight forwarding industry is no different. TFA Logistics leverages technology to add value to their customer experience. They offer a secure online portal where clients can easily track shipments, request quotes, and access important documents. This showcases their commitment to providing flexible and user-friendly solutions for their clients.
Environmental Commitment
In an era where sustainability is more important than ever, TFA Logistics aligns its operations with eco-friendly practices. They are part of the SmartWay Transport Partnership, an initiative by the US Environmental Protection Agency aimed at reducing emissions and improving fuel efficiency in freight transportation.
Why Choose TFA Logistics?
- Experience and Expertise: Their 35+ years of industry experience lays a solid foundation of knowledge and expertise, positioning them as a reliable freight forwarding player.
- Customer-Centric Approach: From communication to technology integration, TFA prioritizes their customers, ensuring their needs are met in a considerate and efficient manner.
- Eco-Friendly: With their proactive attitude towards sustainability, TFA Logistics is laudably contributing to ongoing environmental efforts.
TFA Logistics has a proven track-record as a reliable and customer-focused freight forwarder. Their comprehensive service offering, combined with their commitment to technology and sustainability, make them a strong choice for anyone looking for efficient and responsible freight forwarding solutions.
My Personal Take on TFA Logistics
As an expert and impartial observer in the freight forwarding industry, TFA Logistics exhibits the qualities needed to thrive in this competitive sector. They excel in providing dependable and flexible logistics solutions, while their customer-centric approach underscores their commitment to client satisfaction. This balance places TFA Logistics in a well-deserved position within the industry.
Neil Atkinson
Best Logistics and freight forwarding company in and around Heathrow airport
Tom Girling
Excellent service provide by Claire Crane and the team at TFA Logistics. Sending our beloved dog from Ecuador (South America) to the UK with KLM, a process which could so easily have been a long, costly and stressful experience, made easy and straight forward thanks to Claire.
Claire was a great support throughout the process and we're very thankful for everything you've done in a very short space of time!
Highly recommend and would not hesitate in referring Claire at TFA Logistics in the future.
Tom, Paola and Lulu
Geoff Buck
Used TFA to take our retriever Hector to Lanzarote and back to the UK. Used twice and in the process of doing it a 3rd time. A pleasure to deal with and everything went without any problems whatsoever. Would highly recommend this company to anyone. Our dog's wellbeing is paramount to us and if we didn't think TFA was upto the job we would not use them. Simple as that. They are and we are happy with that.
Geoff and Julie Buck
Francisco Obregon
Poor company. Bought a ticket for my dog with them from MAN-EWR-SJO and I was continuously chasing them to set my reservation in stone. I booked kinda last minute, about a month in advance and yet I was calling to check to see what flights I could do, if it was booked and even if my payment was received. Felt like I was doing their job. Had my dog on a 16 hour layover due cause they said 6 hours was too short, yet a call to United took 4 minutes to fix and get on the right flight. After an issue with my transport I let them know of my issue and that I intended of requesting the money back and they went radio silent. Look elsewhere.
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