T Ward Shipping Ltd

Location
United Kingdom , GB-EH6 7EL EDINBURGH
3 Johns Place
Customer reviews

18 reviews

UK Freight Forwarding Agents

We are an independent UK shipping agent and freight forwarding company based in Scotland, UK. We specialise in all import and export shipping services to and from the UK.

Get a quote

Offered services

  • Air freight
  • Road freight
  • Ocean freight
  • Logistics
  • Customs services

Geolocation coverage

North AmericaSouth AmericaEuropeAfricaAsiaAustraliaMiddle EastNorth Africa
Being a part of a freight forwarding network adds to the credibility of the freight forwarder and to the expected level of service.
FIATA
BIFA

Unbiased Review: Journeying Through Tward Logistic Services

For businesses that rely on the prompt and effective delivery of goods, a reputable logistic and freight forwarding company is invaluable. Among those leaders in the business, www.tward.co.uk holds a prominent position. This platform is well-known for its high-quality logistical solutions. Here, we'll dig into their core competencies, quality of service, and industry reputation.

Unveiling the History of Tward

Tward has been a significant player in the freight forwarding industry for a considerable period. Trusted by many businesses, they've stayed true to their commitment to deliver excellence in all their operations. Their consistent trajectory in advancing their logistics solutions is a testament to their reliability.

Services Offered

Tward offers a range of comprehensive logistical solutions. These solutions are specifically designed to cater to businesses' unique shipping requirements. Their services encompass road freight, sea freight, air freight, and warehousing.

  1. Road Freight: Tward's road freight services are characterized by their flexibility and dependability. Their team ensures efficient transportation by keeping to stringent timetables and routes.
  2. Sea Freight: This service is marked by cost-effectiveness and environmental friendliness. Tward dominates in this domain, thanks to their global reach and established connections with major ocean freight carriers.
  3. Air Freight: For those requiring speedy deliveries, Tward's air freight offering is the logical choice. Their worldwide network of airlines provides a robust framework for shipments across the globe.
  4. Warehousing: A paramount feature in logistics is storage, and Tward excels in it. They’ve allocated ample space and installed sophisticated technology for efficient storage.

Quality of Service

In a market brimming with other logistic competitors, Tward cuts through the noise with their consistent delivery of quality service. Their operational processes and procedures are designed to ensure accuracy and precision. They also prioritize open and transparent communication to keep clients informed throughout the delivery process.

Customer Service

Tward prides itself on excellent customer service. Their team is composed of highly skilled individuals equipped to deal with any issues and queries. They put customer satisfaction at the forefront of their operations, and their testimonials corroborate this.

Industry reputation

Tward’s high standing within the logistics industry isn't merely by chance. Their steady growth, competitiveness, and perseverance contribute significantly to their overall positive reputation and industry respect. Their ability to deliver value on a consistent basis sets them apart from their contemporaries.

Operational Efficiency

A pivotal factor in determining the success of a logistics company is the operational efficiency. Tward has shown marked improvements in their processes over the years, leading to a significant increase in their operational efficiency. They focus on technological advancements, streamlining procedures, and reducing redundancies.

Technology Adoption

In today's dynamic landscape, leveraging technology is crucial. Tward adapts to chances and ensures they are in sync with technological advancements. This company's reliance on modern technology enables it to provide seamless tracking, enhanced security, and improved logistics management for its customers.

In sum, Tward is a dependable ally for seamless freight forwarding solutions. Their commitment to quality, customer satisfaction, and operational efficiency make them a competent player in the logistics domain.

T Ward Shipping Ltd reviews

4.8/518 reviews
  • on 30.10.2021

    A GREAT COMPANY! I have been using T Ward for 4 years now. The whole team is incredibly helpful and they provide an amazing service. Their expertise will enable you to feel calm and confident throughout the shipping process. We work mostly with Callum who is amazing. I am so grateful to have found them. If I could give more than FIVE STARS I definitely would :)

  • on 22.03.2021

    I have recently ordered a food trailer from China and used T ward shipping to help me clear customs and deliver the food trailer to my address.

    I am very satisfied with their services and professinalism.
    I was always kept informed about all the.shipping details, even when i struggled to understand the shipping terms and what is best to do Callum was there to give a helping hand and professional advise on what i should do.

    I will definetly use their services again and advise everyone to do the same.

    TOP company.

  • on 19.08.2020

    Great service, and competitive pricing! Switched to T.W.S. for a few years now, never disappoints! :)

  • on 12.08.2020

    I used this company recently and cannot fault them, communications and response time with Callum is first class.

    Was a smooth process start to finish with the shipping.
    I would highly recommend this company. A++

  • on 03.07.2020

    It was my first time importing from China to the U.K. and being new to importing I searched around for many shipping agents that would be able to help me not only bring over my items but also give me knowledge I needed about first time importing.

    Callum and the Tward shipping group was amazing, and also the cheapest by far! There was a lot of worry at first but that was soon put to ease as Callum guided me through the step by step process, and always kept me in the loop with what was happening.

    My items arrived yesterday and they’re in excellent condition, it’s safe to say I will be using them again in the future. :-)

  • on 27.05.2020

    I have used T.Ward Shipping for many years now to import goods. They always provide a smooth, reliable service at a competitive price. Callum always keeps me up to date with progress on shipments and answers any questions I have quickly. I would highly recommend them.

  • on 05.12.2019

    We are a first-time importer and were clueless about what to do. So delighted that we found T.Ward Shipping and discovered that we could speak to an actual person (Callum), who eased us through the process and made everything work like a charm. He was always there to answer our questions, and that service was invaluable. Highly recommended.

  • on 15.10.2019

    We are a small charity and needed a sympathetic partner to see us through the shipping process. With the help of T Ward Shipping everything went smoothly.

  • on 06.09.2019

    Amazing service. Worked out to be the cheapest option and I dealt with Callum directly. Nice to have a tailored and friendly service at the cheapest price available as opposed to a digital / distant corporate interface. Thanks folks !

  • on 06.06.2019

    amazing crew behind this company. They're very helpful and try to get you the sales quote you ask and they answer to any question you can can have, which is very great for people not having exp. with international shipping.
    So in case of any doubt, just contact them.
    Kind and professional people!

  • on 13.12.2018

    T Ward couldn't have been more helpful in getting my shipment of an outboard engine from Scotland to USA . They were available and answered all my questions. Now planning my next shipment with T Ward .

  • on 22.11.2017

    I needed to ship an urgent shipment and T.Ward shipping were not only very professional but very efficient. I only found them by chance but will now be using them on a regular basis

  • on 08.11.2017

    Callum and Paul have been great to work with since i started using T.Ward to transport my expensive camera equipment around, always explained the process to me and kept me updated on delivery times. I will definitely be making use of their superb service from here on in.

  • on 07.11.2017

    Excellent service received every time we have entrusted T Ward Shipping with our imports from China to the UK. Having tested two other National companies, we have found T Ward Shipping to offer the best all round service. Communication great and always available to guide you through the process.

  • on 07.11.2017

    We have used T Ward several times for some small and some larger imports from China via air and sea. We had previous experience of using larger courier and forwarding companies but these guys offered a more comprehensive and clear service. Callum and Paul have completely simplified the process for us hence why we continue to use them for all our import and export requirements. Great customer service.

  • on 06.11.2017

  • on 02.10.2017

    Shocking experience with this company shipping goods from China. Was quoted one price then turned out to be another more expensive price once I accepted the quote! The delivery didn't arrive on time and they told me they were going to have to charge me extra money to speed up the delivery!!!! Yes that's right I had to pay extra for them not delivering on time !!! Then to top it off the goods were held randsom until I paid this extra fee and they even tried to charge me for storage!
    Staff have an awful attitude and no remorse or apology offered for not delivering my goods within the agreed time frame. I asked to speak to the owner of the company and his attitude was even worse so I guess that where the staff get it from! Will not be using this company again that's for sure ! Some of the worst customer service I've EVER experienced!!

  • on 04.03.2014

    t.ward helped me out tremendously when i needed a pallet collecting on the Friday afternoon to be at destination for Monday morning. You cant beat a forwarder that knows what they're doing! and they certainly do.

Write a review