T Ward Shipping Ltd

Location
United Kingdom , GB-EH6 7EL EDINBURGH
3 Johns Place
Customer reviews

18 reviews

UK Freight Forwarding Agents

We are an independent UK shipping agent and freight forwarding company based in Scotland, UK. We specialise in all import and export shipping services to and from the UK.

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Offered services

  • Air freight
  • Road freight
  • Ocean freight
  • Logistics
  • Customs services

Geolocation coverage

North AmericaSouth AmericaEuropeAfricaAsiaAustraliaMiddle EastNorth Africa
Being a part of a freight forwarding network adds to the credibility of the freight forwarder and to the expected level of service.
FIATA
BIFA

T Ward Shipping Ltd reviews

4.8/518 reviews
  • on 30.10.2021

    A GREAT COMPANY! I have been using T Ward for 4 years now. The whole team is incredibly helpful and they provide an amazing service. Their expertise will enable you to feel calm and confident throughout the shipping process. We work mostly with Callum who is amazing. I am so grateful to have found them. If I could give more than FIVE STARS I definitely would :)

  • on 22.03.2021

    I have recently ordered a food trailer from China and used T ward shipping to help me clear customs and deliver the food trailer to my address.

    I am very satisfied with their services and professinalism.
    I was always kept informed about all the.shipping details, even when i struggled to understand the shipping terms and what is best to do Callum was there to give a helping hand and professional advise on what i should do.

    I will definetly use their services again and advise everyone to do the same.

    TOP company.

  • on 19.08.2020

    Great service, and competitive pricing! Switched to T.W.S. for a few years now, never disappoints! :)

  • on 12.08.2020

    I used this company recently and cannot fault them, communications and response time with Callum is first class.

    Was a smooth process start to finish with the shipping.
    I would highly recommend this company. A++

  • on 03.07.2020

    It was my first time importing from China to the U.K. and being new to importing I searched around for many shipping agents that would be able to help me not only bring over my items but also give me knowledge I needed about first time importing.

    Callum and the Tward shipping group was amazing, and also the cheapest by far! There was a lot of worry at first but that was soon put to ease as Callum guided me through the step by step process, and always kept me in the loop with what was happening.

    My items arrived yesterday and they’re in excellent condition, it’s safe to say I will be using them again in the future. :-)

  • on 27.05.2020

    I have used T.Ward Shipping for many years now to import goods. They always provide a smooth, reliable service at a competitive price. Callum always keeps me up to date with progress on shipments and answers any questions I have quickly. I would highly recommend them.

  • on 05.12.2019

    We are a first-time importer and were clueless about what to do. So delighted that we found T.Ward Shipping and discovered that we could speak to an actual person (Callum), who eased us through the process and made everything work like a charm. He was always there to answer our questions, and that service was invaluable. Highly recommended.

  • on 15.10.2019

    We are a small charity and needed a sympathetic partner to see us through the shipping process. With the help of T Ward Shipping everything went smoothly.

  • on 06.09.2019

    Amazing service. Worked out to be the cheapest option and I dealt with Callum directly. Nice to have a tailored and friendly service at the cheapest price available as opposed to a digital / distant corporate interface. Thanks folks !

  • on 06.06.2019

    amazing crew behind this company. They're very helpful and try to get you the sales quote you ask and they answer to any question you can can have, which is very great for people not having exp. with international shipping.
    So in case of any doubt, just contact them.
    Kind and professional people!

  • on 13.12.2018

    T Ward couldn't have been more helpful in getting my shipment of an outboard engine from Scotland to USA . They were available and answered all my questions. Now planning my next shipment with T Ward .

  • on 22.11.2017

    I needed to ship an urgent shipment and T.Ward shipping were not only very professional but very efficient. I only found them by chance but will now be using them on a regular basis

  • on 08.11.2017

    Callum and Paul have been great to work with since i started using T.Ward to transport my expensive camera equipment around, always explained the process to me and kept me updated on delivery times. I will definitely be making use of their superb service from here on in.

  • on 07.11.2017

    Excellent service received every time we have entrusted T Ward Shipping with our imports from China to the UK. Having tested two other National companies, we have found T Ward Shipping to offer the best all round service. Communication great and always available to guide you through the process.

  • on 07.11.2017

    We have used T Ward several times for some small and some larger imports from China via air and sea. We had previous experience of using larger courier and forwarding companies but these guys offered a more comprehensive and clear service. Callum and Paul have completely simplified the process for us hence why we continue to use them for all our import and export requirements. Great customer service.

  • on 06.11.2017

  • on 02.10.2017

    Shocking experience with this company shipping goods from China. Was quoted one price then turned out to be another more expensive price once I accepted the quote! The delivery didn't arrive on time and they told me they were going to have to charge me extra money to speed up the delivery!!!! Yes that's right I had to pay extra for them not delivering on time !!! Then to top it off the goods were held randsom until I paid this extra fee and they even tried to charge me for storage!
    Staff have an awful attitude and no remorse or apology offered for not delivering my goods within the agreed time frame. I asked to speak to the owner of the company and his attitude was even worse so I guess that where the staff get it from! Will not be using this company again that's for sure ! Some of the worst customer service I've EVER experienced!!

  • on 04.03.2014

    t.ward helped me out tremendously when i needed a pallet collecting on the Friday afternoon to be at destination for Monday morning. You cant beat a forwarder that knows what they're doing! and they certainly do.

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