Supreme Freight Services Ltd

United Kingdom , GB-SO15 1JR SOUTHAMPTON
160 Millbrook Road East
Customer reviews

30 reviews

International Freight Supremely Handled

Supreme Freight is an independent freight forwarder with a global network of agents worldwide. We can deliver any type of cargo anywhere in the world, experienced specialists will design a bespoke service around your shipment needs.

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Offered services

  • Air freight
  • Road freight
  • Ocean freight
  • Warehousing
  • Customs services
  • Cross-trade
  • Packing & Crating

Geolocation coverage

North AmericaSouth AmericaEuropeAfricaAsiaAustraliaMiddle EastNorth Africa
Being a part of a freight forwarding network adds to the credibility of the freight forwarder and to the expected level of service.

Supreme Freight Services Ltd reviews

4.6/530 reviews
  • on 27.04.2022

    Please don't use this shipping agent! We shipped two 20" container with this company and they change the departure date for our container and never told us. They switched it to a vessel leaving two weeks later and the only time that they informed us was when I requested an update. This was then to late and the container had already been load. No apologise from them they just said that it what is and I had to get on with it. The they messed up the paper work for the container and delayed them by another two weeks in the uk port, for which we had to pay them an extra £744 in demurrage and quay rent! I asked them to help me and delay this payment as we were only going to get paid once the container had been delivered and they just said that I had to pay now or they wouldn't deliver the container. Worse company I have every shipped with and I've been shipping from the Far East for 20 years! PLEASE DON@T USE THEM

  • on 18.03.2022

    What a surprise we had when using Supreme Freight. We had never heard of them but they popped up as the nominated forwarder on our latest shipment. Tried them for a comparative quote and they were very competitive. Not only that but Verity was very informative, helpful and a quick replier.
    We decided to give them a try based on the gut feelings as much as cost and was passed onto Emily who has continued to show the same level of care and performance.
    Every step of the way they have been great and I would recommend them to anyone. I've been importing goods for small/medium business' for approx 15 years now and I can't recall better service.
    Well done for being a surprise beacon in a sector with notoriously bad customer service.
    I will definitely use them again!!

  • on 07.03.2022

    Brilliant support through Brexit. Without the help of Verity and her team we would have been lost in the first few months of Brexit in 2021. So much so that we recommend them to all our customer.
    Rarely doese the name of a company fit as much as it doese here.....SUPREME !

  • on 25.02.2022

    I want to say what a brilliant company to work with we are so pleased with their services and their excellent team I personally want to shout out to Verity and Dave the best custom brokers ever.

    I would strongly recommend their services .I had a shipment that was held at port for over 6months had 2 brokers(jokers) prior and within 2 days of hiring the services of" SUPREME FREIGHT SERVICES", it was cleared ,release and delivered.Thank you guys you are amazing.

  • on 12.12.2021

    Very efficient. Mark and Verity easy to deal with and good comms once import is in progress

  • on 10.08.2021

  • on 19.06.2021

    I shipped some personal effects from China to the UK . I was very impressed by the service and the expertise of Nikki and will definitely not hesitate to use the service again if I need to

  • on 28.04.2021

    Beware. They ask for huge charges at the last minute and then abandon you making you incur further demurrage charges.

  • on 16.03.2021

    We are so happy to be able to work together with Supreme Freight; professional advice, friendly customer service ,fast communication and super efficient.
    Agent Renata who take care of our imports, is very professional, super quick and friendly, we cannot recommend Renata highly enough.

    Due to Brexit our goods were delayed many times with previous custom agency, once luckily found Supreme Freight all has changed, custom declaration are done super quick. All going smoothly from beginning to end.
    We are very happy and highly recommend this company!!!

  • on 14.03.2021

    I am very hapy to find Supreme Freight Service, best service and friendly staff. Thank you .
    Džiaugiuosi aptarnavimo kokybe ir maloniu bendravimu. Nuoširdžiai rekomenduoju.

  • on 13.03.2021

    When Brexit happened we needed someone to sort our import declarations, and I sent requests to quite a few companies. However, Supreme Freight answered first, explained everything we needed to know and were very helpful. Verity deals with all of our declarations and she is wonderful. Very fast, efficient and even if we email on a Saturday she gets everything sorted quickly. We are very happy with this service and highly recommend.

  • on 13.03.2021

    Professional, dealt with problems well, efficient

  • on 12.03.2021

    Responsive and quick to sort any issues.

  • on 08.03.2021

    Would not recommend. Wrong documents has been raised, no answer, extremely expensive.

  • on 26.02.2021

    Due to a huge error, I had a truck headed for Calais - Dover ferry with no customs clearance. A frantic Google search turned up Supreme Freight Services and I emailed them explaining my situation, not really expecting any help by not being known to them and at such short notice. Verity replied in minutes and with no fuss whatsoever had my paperwork done and my vehicle/cargo cleared for customs. I cannot recommend Verity and Dave highly enough. Thank you.

  • on 31.01.2021

    Simon and Tina very kindly helped me out with export documentation post Brexit. To say it had been extremely difficult prior to contacting them is an understatement. They took me through the requirements with speed and easy. Unfortunately things didn't quite work out due to my customer changing their mind. However Simon kindly gave me a full refund despite having prepared some documents for me. I wouldn't hesitate contacting or recommending them. Thank you

  • on 28.10.2020

    Customer service experience is fantastic, the team really go above and beyond. I'd highly recommend to anyone importing and exporting. I'm a loyal follow for as long as I keep going!

  • on 12.10.2020

    Great friendly staff. Will help you with anything you need start to finish. Great. 10/10

  • on 01.09.2020

    Emily has been amazing! Highly recommended

  • on 10.07.2020

    First class experience, customer service team goes above and beyond to ensure a great customer experience, if i could give 10 stars I would

  • on 19.03.2020

    Exceptional service by real professionals with years of experience. Would definitely recommend

  • on 24.02.2020

    Excellent services and Amazing staffs....

  • on 31.01.2020

    Pleasant friendly staff with lots of experience.

  • on 27.12.2019

  • on 16.02.2019

    Best service and friendly staff , recommend to friends

  • on 17.01.2018

  • on 03.12.2016

    Otimo !!

  • on 23.07.2014

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