Comprehensive Review of Somatra Transport & Logistique

As a seasoned professional in the freight forwarding industry, I bring a unique perspective to the table. In this review, I will dissect Somatra, a logistics company based in Switzerland, operating with substantial expertise in land, sea, and air transportation.

Company Overview

Somatra is a family-owned, full-service logistics and transport company established in 1978. They provide tried and tested solutions for businesses seeking to move goods locally or across international borders. Over the years, they've gained a reputation for their commitment to excellent service, quality, and reliability in their operations.

Comprehensive Range of Services

The scope of Somatra's service offering is impressive. They're not just a single niche courier firm; they provide a comprehensive range of services from warehousing to customs clearance. Their main services include:

1. Sea Freight: Somatra delivers tailor-made solutions for full container loads (FCL) or less than container loads (LCL). They can handle any type of cargo, including hazardous materials, with reliable liner facilities and variable transit times.
2. Air Freight: Whether it's bulky cargo or delicate goods, Somatra handles it efficiently. They offer both express and standard delivery options with track and trace ability.
3. Road Freight: Their range of land transport solutions for general and special cargo is commendable. They provide both standard and express services across Europe.

Customs Services and Other Solutions

On top of these core services, Somatra also offers premium customs services to make the clearance process hassle-free. They assure smooth handling of the regulatory aspects and proper documentation to speed up the clearance. Additionally, they provide warehousing and storage facilities maintaining utmost safety and security of consignments.

Customer Service

One of the crucial pillars behind Somatra's success is their customer service. They not only provide round-the-clock support but also offer individualized consultation to meet specific transportation needs. Through their dedicated team, they provide exhaustive details about transit times, costs, suitable transportation modes, and other crucial factors.

Technological Advancement

Somatra sets itself apart with its use of technology. They have incorporated an advanced online platform for booking shipments and tracing them. This transparency reassures their clients about their cargo’s safety and the timing of deliveries.

Industry Compliance and Sustainability

Somatra adheres to all the relevant industry regulations, ensuring safe handling and transportation of goods. They also uphold eco-friendly practices by actively reducing CO2 emissions and utilizing eco-efficient vehicles. Their commitment towards sustainable business practices enhances their brand appeal.

Somatra's Reputation

Over the years, Somatra has managed to build a strong reputation in the market owing to its high-quality service provision. They focus on reliability, smooth service, and customer satisfaction, making them a go-to choice for a variety of businesses.

Somatra's Drawbacks

No company is perfect, and Somatra is no exception. They are primarily established in Europe and might not have extensive experience or reach on other continents. Hence, businesses with specific transportation needs outside Europe might have to pair them with another service provider.

Final Takeaways

Overall, Somatra is a highly competent logistics and freight forwarding company. With their versatile services, robust customer support, and commitment to sustainability, they are undoubtedly a reliable option for companies within their operational reach. However, businesses with primary interests outside Europe might need to consider pairing their services for a complete solution.

By taking these factors into consideration, businesses can make a more informed decision on whether Somatra fits their specific shipping and logistical needs. Regardless, Somatra’s robust suite of services, customer care, and dedication to technological advancements make them a strong contender in the freight forwarding sector.