Hythe Road Smeeth
International shipping services
Whether you need to move the entire contents of your home or simply ship boxes and bags, Seven Seas Worldwide makes the process easy. Thanks to our vast network of global depots around the world your belongings are in our experienced team's care.
Offered services
Geolocation coverage
Impartial Expert Review: Seven Seas Worldwide Logistics
As an industry expert in freight forwarding and logistics, one thing is evident: not all companies are created equal. Today, we will be reviewing Seven Seas Worldwide, a global logistics solutions provider with a history of dedicated service. Given the magnitude of their operations, this review will cover crucial aspects such as logistic services, customer support, and technology utilization.
Logistics Services
Seven Seas Worldwide provides comprehensive logistic solutions that are suitable for both individuals and businesses. Their services include an extensive range of solutions such as international shipping, move cubes, student shipping, and excess baggage delivery.
International Shipping
With a strong presence in major ports worldwide, Seven Seas provides end-to-end international shipping services. They specialize in transporting various items, including personal belongings, excess luggage, and commercial goods, promising safe and timely delivery.
Move Cubes
One ingenious solution provided by Seven Seas is Move Cube, a cost-effective service for domestic and international relocations. They deploy a mini container to your doorstep, which you can fill with your belongings at your convenience. Upon completion, the team promptly collects and delivers the Cube to your new location. This service is a testament to their innovation in freight management.
Student Shipping
Understanding the unique needs of students, particularly those studying abroad, Seven Seas offers bespoke shipping services. From transportation of personal effects to moving entire dorm rooms, they accommodate varying shipping volumes at affordable rates.
Excess Baggage Delivery
An additional standout service is their excess baggage delivery. Passengers can bypass airline baggage restrictions and hefty fees by shipping their excess items directly to their destination. This service is available globally, providing a stress-free travel option.
Customer Service
In the logistics industry, customer service is paramount, and Seven Seas Worldwide excels in this category. They offer 24/7 online and telephonic support, ensuring that customers' inquiries and concerns are addressed promptly. Additionally, the company's website is user-friendly, providing easy access to information and the ability to track shipments in real-time.
Online and Telephonic Support
Customers can contact Seven Seas Worldwide through various channels, including phone, email, and online chat. The dedicated customer support team is available round the clock, a boon for customers across different time zones. This commitment to maintaining constant communication is indicative of their customer-centric approach to business.
Real-Time Shipment Tracking
Bridging the gap between customers and their shipments, Seven Seas leverages advanced technology to provide real-time tracking services. This feature enhances transparency, allowing customers to monitor their shipment's progress and estimated arrival times.
Technology Utilization
Seven Seas Worldwide stays ahead of the curve by integrating technology into their operations. From their online booking system to real-time tracking, they utilize technology not only to streamline their services but also to improve customer experience.
Online Booking
The company's online booking system is a simple, accessible tool designed for customer’s convenience. Through this system, customers can book services, manage shipments, and make payments from their homes or offices. It is an intuitive platform that enhances customer experience and convenience.
Inventory Management
Additionally, their advanced inventory management system communicates real-time data, ensuring the accurate and timely delivery of shipments. Through this system, Seven Seas achieves an optimal balance, minimizing delays while maximizing efficiency.
Delivering Excellence
Overall, Seven Seas Worldwide stands out as a reliable, customer-centric logistics company with significant global reach. Their comprehensive services underscore their versatility in catering to different customer needs. Coupled with superior customer service and advanced technology utilization, they have carved a notable space for themselves in the logistics industry.
Whether you are shipping personal belongings, relocating, or need logistic solutions for your business, Seven Seas Worldwide is a trusted option worth considering.
May Tan
The worst scamming company!
Before I made commitments by payment with this company, I called and asked if they are able to move our belongings to Napier, New Zealand. Seven seas assured me that it was fine but instead of a door to door service, they said they can only take it to Napier Port which is ok with me.
Now that our belongings have arrived in New Zealand (over 3 months late), they are now denying that the location was ever Napier.
During this whole process, when I log in to the client portal to check on my shipment, the destination says Napier.
However they have delivered my belongings to Auckland and is proposing I pay an additional NZD 800 + GST to have this move to Napier.
Matthew Webster (Complaints & resolution specialist), claim that the ‘destination address’ (listed as Napier) is only for administrative purposes only. You would think that they would deliver to the ‘destination address’.
When I requested to have the recordings of the conversation from their company, Matthew makes this process impossible. They said I will need to provide the time, date, person I spoke to, phone number called from which of course I don’t have as it’s been over 6 months ago. Matthew has been extremely rude and unhelpful through this process.
Furthermore, they are now imposing an NZD 80 per week fee for storage at Auckland.
I feel completely bullied and mistreated by this company. The whole process is extremely misleading, unethical and unprofessional!
If I was informed that they could not take our belongings to Napier, I would not have gone with them and sourced another company.
I feel they have mislead me intentionally and would never recommend this company to anyone.
Christo Goosen
Do not use this company.
Multiple disputed invoices, delays upon delays, attempted charges for storage, and at the very end 'pay this invoice, without seeing your goods, or the cube will not be delivered.' Phone calls that are not returned, emails that are not answered - the amount of effort to get actual information out of them is shocking.
Customer service is a joke to them.
Would rate zero stars if possible.
Tamás Tarjányi
J whitenstall
Worst company I have ever dealt with. They refuse to return the shipment, or give the information required to complete their paperwork, all while charging us for storage. Call centre staff about as useful as a chocolate teapot.
Kamran Behtoui
E W
This is the second time I have used Seven Seas and each time everything has gone smoothly.
I'm appreciative of the fact that my belongings were taken care of, but also that time schedules were kept and customer service was excellent.
The collection and delivery gentlemen were friendly, professional and so very helpful.
Wayne Mills
Lucet Kok
Terrible customer service moving our cube from SA to the UK. Was told 6 weeks initially and it will now take almost 16 weeks for delivery!
Marian Andrei Vasilica
Andy Flaherty
Mick Broomfield
Very helpful
Little Hamster
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