Phoenix logistics

Location
Egypt , EG-21514 ALEXANDRIA
69 El Sultan Hussien St., El Shalalat, Alexandria
Customer reviews

5 reviews

Go beyond logistics

We introduce customized, flexible, end-to-end logistics solutions to save time and money for our customers.

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Offered services

  • Air freight
  • Road freight
  • Ocean freight
  • Logistics
  • Customs services
  • Packing & Crating

Geolocation coverage

Middle East
Being a part of a freight forwarding network adds to the credibility of the freight forwarder and to the expected level of service.
FIATA

A Comprehensive Review of Phoenix Logistics Egypt

Introduction

Phoenix Logistics Egypt, available at www.phoenixlogistics-eg.com, holds a significant position within the freight forwarding industry. Their expertise in air, sea, and land shipping, coupled with state-of-the-art warehousing and distribution services, have highlighted their commitment to efficient operations. This review delves into the intricacies of Phoenix's dynamic logistic services, while highlighting their triumphs, struggles, and unique offerings in this highly competitive industry.

Company Overview

Established in 2009 by a team of experienced individuals with deep industry experience, Phoenix Logistics in Egypt has quickly risen to become an industry leader in comprehensive logistics services. Their portfolio includes three core services: freight forwarding, customs clearance, and logistics & supply chain services.

Freight Forwarding Services

Phoenix Logistics Egypt's freight forwarding services are highly efficient, providing air, sea, and land shipping. Their air freight service is supported by an esteemed network of global agents ensuring timely delivery of goods, while the sea freight service is backed by partnerships with major international shipping lines providing flexible shipping solutions. For land shipping, their extensive fleet of trucks are available for cross border shipping as well as in-country movements.

Customs Clearance Services

Complementing their freight forwarding services are their expertise in customs clearance. With a dedicated team handling customs related hurdles, Phoenix simplifies the often labyrinthine customs procedures for its clients. From providing accurate documentation to liaising with concerned authorities, their team ensures a smooth process that saves valuable time and resources for their customers.

Logistics & Supply Chain Services

Phoenix Logistics Egypt offers robust logistics and supply chain services. Their warehousing solutions cover the storage, packaging, and distribution of goods. Additionally, they offer unique stock management solutions along with advanced technology and software integration for efficient operations. In terms of supply chain management, they provide end-to-end services including everything from sourcing to final delivery.

Clientele and Partnerships

Phoenix's strength lies in their well-established relationships with clients and partners. Notable from their client list are multinational corporations from diverse industries such as pharmaceuticals, food and beverage, automotive, and retail. Their strategic alliances with global players in freight forwarding further solidify their position in the logistics industry.

Strengths

  1. Proven Track Record: Their long-standing reputation for delivering goods in a timely and efficient manner evidences their high levels of service.
  2. Comprehensive Services: Phoenix provides an all-inclusive suite of services from freight forwarding to warehousing, making it a convenient one-stop solution for businesses.
  3. Experienced Staff: Their team has commendable expertise in domestic and international customs regulations, ensuring seamless transportation of goods.

Areas for Improvement

  • The Phoenix website could benefit from being more user-friendly, with a clean, easy-to-navigate interface to allow clients to access key information quickly.
  • While their services are impeccable, they could benefit from offering more tailored solutions to meet specific needs of diverse businesses.
  • The addition of an active chat feature could aid in providing immediate assistance and real-time updates to clients.

Overall Verdict

Phoenix Logistics Egypt is undeniably an impressive force within the rapidly evolving freight forwarding industry. Their comprehensive services, adept handling of customs clearance, and a proven track record of reliable deliveries position them as a formidable player. Although minor areas for improvement exist, they do not overshadow Phoenix's commitments to efficiency, reliability, and customer satisfaction. Certainly, Phoenix Logistics Egypt continues to deliver on its mission of providing practical, effective, and comprehensive logistics solutions for businesses around the globe.

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