Neon Freight go above and beyond what other freight forwarders provide in terms of service levels, capabilities, professionalism, pricing, pride and customer loyalty. Their service is the most professional I've encountered in the industry and their knowledge is second to none.

Even when a situation arises where there's no handbook to refer to (COVID-19 being a prime example), the Neon Freight team will work on resolving the issues at hand, even in their own time and for as long as it takes to get the problem sorted. They certainly aren't a 9am-5pm company and will endeavour to provide the best service 24/7. They even offer advice on questions outside of the shipping/forwarding processes and again, if they can't answer it wholeheartedly, they'll take the time to research and come back to you with the answers.

Neon Freight are my first choice forwarding company and whenever discussing freight agents with colleagues internally, at conferences Worldwide or whilst networking locally or online, Neon Freight are always at the top of my list and forefront of the conversation surrounding shipping.

I highly recommend Neon Freight and would urge anyone looking for a freight forwarder to contact them, even for a brief chat. I guarantee that you will be impressed and will most likely begin a long-term relationship with them.

I'm convinced that Neon Freight will become a key player in the UK freight forwarding sector in the coming years.

We have used Neon Freight for over 3 x years and now put all of our exports and imports through them due to the excellent service they provide. Staff are always very responsive and keep us up to date which as a business is very valuable as we can communicate with our customers promptly.

Neon has been our customs broker for the past 4 years, excellent service, great knowledge and fast turnaround.

I have been working with Ian and the team at Neon, for many years, and the friendly, personal touch, along with the professional attitude is a pleasure to work with. Whether it is a large or small shipment, or clearing goods in the UK, communication is always prompt and accurate. It is not about the best price for me, it is about the service, follow up and professional attitude. Thank you Neon Freight, top company.

We have been doing business with Neon Freight Ltd, Ian and his team are always very helpful in any way being large or small, they have great knowledge and agents all over the world.

Best forwarders out there! Great service, the team always responds quickly and professionally, as well as making you feel like they are your best friend.

Ian's company really cares about there local customer base.