2 The Shippon, Sandlow Green Farm Holmes Chapel Road Holmes Chapel
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Neon Freight is an award-winning freight forwarding company, offering bespoke freight forwarding services across the world. We are part of two global freight networks with agent-offices in every major city, port and airport.
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A Comprehensive Review of Neon Freight: Inside the Vibrant World of International Freight Forwarding
Hello, readers and fellow industry experts. Today, we will be peeling back the layers of one of the key players in the freight forwarding industry - Neon Freight. A company that operates on a global scale, illustrating how innovation and customer-focused strategies can enhance the freight forwarding experience.
Company Overview
Neon Freight is a tight-knit UK based company that provides international logistics services. They specialise in air freight, sea freight, road freight, courier and customs clearance services. The company believes in a mixture of personal service, attention to detail and innovative logistics solutions.
The Freight Services of Neon Freight
Neon Freight offers a wide array of services to its clientele. Let's delve into these individual services to better understand what makes the firm stand out.
Air Freight
In the fast-paced world of freight forwarding, air freight is the quickest way to send shipments across vast distances. Neon Freight's air freight service handles everything from small consignments to major cargo with ease. The company offers a choice of direct flights or consolidated services with fast and secure delivery, navigating the complex air cargo landscape with the utmost professionalism.
Sea Freight
Neon Freight's sea freight service showcases their commitment to providing efficient and cost-effective shipping solutions. They serve a network of major shipping lines and handle imports and exports comprehensively.
Road Freight
Via a strategic network, Neon Freight offers reliable, flexible and cost-effective road freight services for cross-border shipments across Europe. Their road freight components are both expansive and efficient.
Courier Services
Rounding out their service portfolio is the courier service, which secures fast delivery of smaller shipments to and from almost any location worldwide.
Customs Clearance
Understanding that the customs process can often be a thorny issue, Neon Freight offers a bespoke customs clearance service. Dealing with customs communication, import and export documentation and regulation compliance, they aid businesses in streamlining their international trading activities.
User Experience
Neon Freight's website design is straightforward and intuitive - an echo of the company's own project handling philosophy. Notably, their customer portal feature is an invaluable tool which allows customers to track their freight and remain informed about transit updates.
Customer Service
The level of customer service is often the measure of a great freight forwarding company. Famed for their personal care and attention, Neon Freight prides itself on delivering top-notch customer service, from the beginning of the shipping process to its completion.
Pricing
Considering the quality of service provided, Neon Freight's pricing is competitive within the market. They strive to provide clients with accurate quotations, factoring in potential unforeseen complications that could arise during the shipping process, ensuring transparency from the onset.
Sustainability Initiatives
Neon Freight's commitment to sustainability sets them apart in the freight forwarding industry. They are continuously improving operations to reduce their carbon footprint and implementing green logistics principles, demonstrating admirable forward-thinking and responsibility.
In conclusion, Neon Freight has proven itself an innovative and dedicated partner in the freight forwarding world. A blend of personalized customer service, custom-tailored solutions, and dedication to environmental responsibility makes Neon Freight a compelling choice for businesses seeking dynamic freight and logistics services.
Hou Canoes
Amazing team, amazing service! Would recommend 100%.
Matt T
Neon Freight go above and beyond what other freight forwarders provide in terms of service levels, capabilities, professionalism, pricing, pride and customer loyalty. Their service is the most professional I've encountered in the industry and their knowledge is second to none.
Even when a situation arises where there's no handbook to refer to (COVID-19 being a prime example), the Neon Freight team will work on resolving the issues at hand, even in their own time and for as long as it takes to get the problem sorted. They certainly aren't a 9am-5pm company and will endeavour to provide the best service 24/7. They even offer advice on questions outside of the shipping/forwarding processes and again, if they can't answer it wholeheartedly, they'll take the time to research and come back to you with the answers.
Neon Freight are my first choice forwarding company and whenever discussing freight agents with colleagues internally, at conferences Worldwide or whilst networking locally or online, Neon Freight are always at the top of my list and forefront of the conversation surrounding shipping.
I highly recommend Neon Freight and would urge anyone looking for a freight forwarder to contact them, even for a brief chat. I guarantee that you will be impressed and will most likely begin a long-term relationship with them.
I'm convinced that Neon Freight will become a key player in the UK freight forwarding sector in the coming years.
Steve Irlam
We have used Neon Freight for over 3 x years and now put all of our exports and imports through them due to the excellent service they provide. Staff are always very responsive and keep us up to date which as a business is very valuable as we can communicate with our customers promptly.
Gerry Davoren
Neon has been our customs broker for the past 4 years, excellent service, great knowledge and fast turnaround.
Richard Stafford
I have been working with Ian and the team at Neon, for many years, and the friendly, personal touch, along with the professional attitude is a pleasure to work with. Whether it is a large or small shipment, or clearing goods in the UK, communication is always prompt and accurate. It is not about the best price for me, it is about the service, follow up and professional attitude. Thank you Neon Freight, top company.
Joanne Darton
We have been doing business with Neon Freight Ltd, Ian and his team are always very helpful in any way being large or small, they have great knowledge and agents all over the world.
Kim Coffee Hit
Best forwarders out there! Great service, the team always responds quickly and professionally, as well as making you feel like they are your best friend.
Mark Reid
Ian's company really cares about there local customer base.
Andy Mellor
Good people to do business with
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