We always find a way
Mentfield Logistics Group is one of the world's leading logistics and freight forwarding organisations. We specialise in sea, air and road freight and worldwide supply chain logistics for clients of all sizes.
Offered services
A Comprehensive Review: Mentfield Logistics
With a long-standing reputation and an international footprint, Mentfield delivers custom long chain logistics services across the globe. The question is, does it live up to the hype? In this in-depth review, we explore the key features that set Mentfield apart, and the areas where it could improve.
The Gist of Mentfield Logistics
Mentfield is a versatile logistics supplier, providing tailored shipping and freight forwarding solutions to various sectors, including automotive, aerospace, hi-tech, pharmaceutical, and more. Putting a considerable focus on customer satisfaction, Mentfield adopts a comprehensive approach towards its operations to offer an extensive array of services.
Key Services
Freight Forwarding: Within freight forwarding, Mentfield excels, providing air, ocean, and land freight services. The company adheres to an impressive level of efficiency, which customers tend to appreciate.
Customs Brokerage: Mentfield's customs brokerage team ensures smooth and hassle-free shipment across borders, fulfilling all legal paperwork and formalities on behalf of the clients.
Supply Chain Solutions: Covering the entire supply chain, from manufacturing to end consumers, allows Mentfield to effectively manage supply chains for businesses across various industries.
A Global Network
Mentfield demonstrates a significant presence in the global market, with offices and agents in Europe, Asia, and the Americas. This broad reach empowers them to overcome shipping roadblocks and deliver only the best for their clients.
Unique Selling Proposition
A defining characteristic of Mentfield is their commitment to providing bespoke solutions. The logistics provider understands that not all businesses have the same needs and tailors their services accordingly, a point often emphasized in client testimonials.
Areas for Improvement
- Transparency: While Mentfield is praised for its comprehensive service range, it could improve in terms of transparency. An added layer of clarity regarding fee structures and real-time shipment tracking could enhance the customer experience.
- Website Navigation: Mentfield's website, though exhaustive, can be a tad confusing for the first-time visitor. An improvement in UI/UX can go a long way in winning consumer trust.
Customer Support
Mentfield prioritizes customer satisfaction, providing a variety of channels for communication - from phone to email. Their team is highly responsive, often resolving queries within the same business day.
Verdict: Is Mentfield Worth Your Investment?
Mentfield consistently demonstrates its ability to provide custom-tailored logistics solutions. Their strengths in freight forwarding, customs brokerage, and global presence cater favorably to businesses, big and small. However, greater transparency and better website navigation could significantly enhance their appeal.
After weighing the pros and cons, it's clear that Mentfield is worth considering when looking for logistical solutions. While there are few areas they can work on, their overall dedication towards personalized service, robust global network, and customer support makes them stand apart. This review offers a comprehensive analysis of Mentfield. Now, it's your turn to decide if it matches your company's unique requirements.
Roger knight
Marius Neagu
Clint Pereira
Andre Pottas
Made me feel very uncomfortable
Karen Cadman
Totally unprofessional company do as i say not as i do…we had no alternative as to park on side of the road as driving time ran out waiting to be loaded and for customs paperwork..their drivers who leave there trucks all over the place making it difficult for every driver that enters this estate..made our life hell and stressful with there abuse ..security totally understood what had happened..but these people and there employees are disgraceful..there front of house and loading bays are dirty and i dont think they have ever heard the word health and safety..SHAME ON YOU PEOPLE.
Dumitru Mihalca
Professionals
EL DRACULA V8.
Planet Turla
Four hours of waiting for unloading and still nothing, rude staff thats all!!!
Juan Jose Postigo Jimenez
Mal sitio para la descarga...
Dimitar Panayotov
Jose Zumaquero
David R
Bloody marvelous
A Krastev
Miguel Pacht
Recojida
Tomasz Karwowski
csaba szasz
Yumer Mehmedemin
Faktea Lalfakzuala
Good people working here.
Patrick Doran
Fast friendly service
Ruslan Astasonok
A Google User
Ozan Akcal
I have never seen such a an expensive company for this useless service. they keep lose the products and they cannot locate for ages. . it will be great favour to human nature if the company shuts itself. To be avoided 100%
James Burkert
Jesus Flores
Great company full of professionals
Imran BinAbu
Horrible place to pick up your goods. Not organised at all
White Axe
Ilda Brás Gonçalves
Csaba Szasz
Dave Stafford
Always a quick turn around
Karuna Shanker
Maciej Konieczny
Michael Walker
Quick loading , never had any problems.
Bogdan Popa
Saru mircea adrian
Willem Schoester
Tony Jones
Marcia Vicente
Andrei Selaru
Grupo13 Ветрен
Бързаци са
Franky95c
Felly barrtto
Harold Henao
Carlos Nunes
Charlie Palmer
intheocean
Bharat Jagtiani
Petr Silberstein
dayal mann
Hsbc..Gillingham
Chris
Totally disorganised! As an existing customer I was most disappointed with the way I have been treated over the last week, not interested in our business tried several emails, put on hold then hung up on, phone rings out for over 8 minutes no answer. Even when complaining and specifically asking to speak to someone in charge they said we will put you through and no one answered. Rubbish
Peter Mocsel
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