Mainfreight Feltham Air & Ocean

Location
United Kingdom , GB-TW14 0AF FELTHAM
Unit 4 Nexus Close Central Way
Customer reviews

5 reviews

We are your global supply chain partner

We are in the business of building relationships and helping our customers make their supply chain logistics reliable and efficient.

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Offered services

  • Air freight
  • Road freight
  • Ocean freight
  • Warehousing
  • Customs services

Geolocation coverage

North AmericaSouth AmericaEuropeAfricaAsiaAustraliaMiddle EastNorth Africa
Being a part of a freight forwarding network adds to the credibility of the freight forwarder and to the expected level of service.
FIATA

Mainfreight Limited: A Comprehensive Review

As a freight forwarding industry expert, I recognize the benefit of sharing extensive reviews on logistic companies. This detailed analysis of Mainfreight Limited will provide actionable insights and valuable perspective. Let's delve into this reputable company's capability, service delivery, digital technology usage, and environmental commitment.

Company Overview

Mainfreight Limited is a global logistics company that originated in New Zealand in 1978. It has established a commendable presence and a considerable reputation worldwide. An essential strength of the company is its extensive network of over 240 branches in Asia, Europe, Australia, New Zealand, and the Americas, which allows them to provide seamless logistic services across the globe. Their worldwide network is built-in with local knowledge which makes them a truly global player with a local heart.

Key Services

Mainfreight Limited offers comprehensive logistic services including:

  • International and Domestic Freight Forwarding including both air and ocean freight.
  • Warehousing and Supply Chain Management providing inventory management, customized packaging and benefit from innovative supply chain solutions.
  • Distribution offering efficient and reliable transport solutions.

Service Quality

When entrusted with cargo, Mainfreight guarantees a commitment to quality and timely delivery through its promise of "customer success is our success". Their expert team is well versed in managing the complex logistics and customs regulations, which is a significant advantage for ensuring timely and efficient delivery.

Technology and Innovation

Embracing technology, Mainfreight offers MainChain - a digital tool that provides clients with real-time visibility and control over their supply chains. This feature is an excellent representation of innovation, ensuring transparency, easy tracking, and reliability for clients. Integrating advanced technology into their operations, they are not just moving with the digital age but leading in it.

Sustainability Efforts

A commendable aspect of Mainfreight Limited is their commitment to eco-friendly practices. They've invested in energy-efficient operations, including fuel-efficient vehicles and energy-saving technology in their warehouses. Their dedication to reducing the carbon footprint is truly admirable and sets a benchmark for other players in the industry.

Customer Service

High-level customer service is a significant feature of Mainfreight's operation. Clients have praised the company for its responsive team who are consistently willing to go the extra mile. Having a dedicated point of contact for each client ensures personalized attention and swift issue resolution.

Financial Performance

Mainfreight's strong financial performance depicts a solid business model and sustainable growth. They have registered significant growth over the years, showing their ability to maintain profitability while expanding globally.

Final Words

In conclusion, Mainfreight is a commendable logistics company. They have distinguished themselves through comprehensive services, a global network, innovative technology, commitment to sustainability, and customer-focused approach. While challenges are a part of any international logistics company's journey, Mainfreight strength lies in its resilience and adaptability. For anyone seeking a reliable, innovative, and customer-focused logistic partner, Mainfreight is a verified contender.

Mainfreight Feltham Air & Ocean reviews

4.2/55 reviews
  • on 24.05.2022

    Friendly people and that company looks beutiful

  • on 19.06.2021

  • on 30.10.2020

    I have found it extremely hard to give this company even one star.

    This morning I had a delivery of two boxes containing a trampoline.
    My front door bell was rung and as I went out of my back door I saw the delivery man walking back across the road. I called out to him and I asked if the boxes could be brought to my side gate. He muttered something which I think was that he had been told to leave the boxes in the hall.

    I pointed out to him that he had left the two very heavy boxes in the rain outside my front porch door which meant that I could not even open the porch door. The driver returned to his van and sat there watching me trying to pull the porch door open so that I could begin to try to pull the boxes into my porch and into the front hall. I eventually managed and at that point the driver drove off.

    I am in my seventies and although I believe I am quite fit I had great trouble trying to move the boxes out of the rain and into the house.

    I feel I must email the company who I bought the trampoline from to tell them of my experience in the hope that it will not happen to anyone else.

    The company states " Special people Special company " nothing could be further from the truth in my experience.

    I am extremely happy with the way my above grumble is now being investigated by Mainfreightuk. They have been honest, supportive and professional throughout my dealings with them.

    I now understand that the way I was treated by the delivery company who Mainfreightuk gave the contract to, fell very short of Mainfreightuk's expectations and I appreciate the time they are taking to ensure my experience isn't repeated to any other customer. I wish the company well and now know that my one star review reflects on the company who actually delivered my trampoline not Mainfreightuk . Thank you.
    who I would now give **** for their professionalism in dealing with this matter. Thank you!

  • on 16.01.2020

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