Adelaide Mainfreight Air and Ocean

Location
Australia
25 Naweena Road Regency Park 5010, SA 5010
Customer reviews

31 reviews

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Review of Mainfreight: A Global Logistics Powerhouse

In today's interconnected world, the significance of efficient logistics services cannot be understated. A crucial player that has emerged as a key contender in the logistics industry is Mainfreight. In this comprehensive review, we'll dive into the unique aspects of Mainfreight, their range of services, sustainability efforts, and technology adoptions.

Introduction to Mainfreight

Established in 1978 in Auckland, New Zealand, Mainfreight has grown from a small team of spirited individuals into an international logistics conglomerate. With over 280 branches across the globe, their presence spans across New Zealand, Australia, Asia, the Americas, and Europe. Mainfreight boasts an all-inclusive portfolio of services, ranging from warehousing to freight forwarding, offering custom solutions tailored to each client's business requirements.

Mainfreight’s Range of Services

Transport Services

Mainfreight’s core service, transport, encapsulates road transportation, intermodal services, and special services like dangerous goods handling or temperature-controlled transportation. Their extensive network, bolstered by a "can-do" attitude, ensures exceptional transportation solutions.

Warehousing

The company provides top-notch warehousing services to businesses of all sizes. These services extend beyond mere storage; it also includes inventory management, fulfilment services, and customised solutions.

Air & Ocean Services

Through their Air & Ocean services, Mainfreight arranges international freight, be it air, sea, imports or exports. Their end-to-end solutions include customs management, minimising the hassle for their partners.

Sustainability Efforts

Mainfreight demonstrates a commendable commitment to environmental sustainability. With a dedicated 'Green Team' overseeing their sustainability strategy, the company has implemented numerous internal and external initiatives, such as the reduction of carbon emissions and improved energy efficiency.

Technology Integration

Mainfreight stays ahead of the competitive curve by adopting the latest technology trends. Their technological steps include the utilisation of a superb global operating system, Mainstreet, that provides real-time data on freight movements, the introduction of an online customer portal and an app for streamlined freight management.

Awards & Recognition

Mainfreight's hard work and commitment to their customers have not gone unnoticed. They've been recognised with numerous awards like the New Zealand International Business Awards (NZIBA) & Australian Freight Industry Awards (AFIA).

The Mainfreight Culture

What truly distinguishes Mainfreight from others in the industry is their unique culture. Rooted in principles like respect, teamwork, and pursuit of excellence, their culture is a testament to their commitment to both their employees and customers.

Conclusion

With an impressive array of services, technological savvy, and unwavering dedication to their customers, Mainfreight has indeed cemented its reputation as a global leader in freight forwarding and logistics. Their efforts towards sustainable logistics are worthy of applause, as is their unique corporate culture, which creates a work environment conducive to growth and innovation.

While charming in its simplicity, the effectiveness of Mainfreight's approach is evident in its thriving global presence and continued expansion. For businesses seeking reliable, effective, and forward-thinking logistics solutions, Mainfreight epitomizes the pinnacle of such characteristics in the industry.

Whether you are a large business in need of a logistics partner or a small business looking to scale, Mainfreight brings to the table a versatility of services and an approach that has stood the test of time. Their dedication to delivering customer-centric solutions is what sets them apart in the global logistics network.

If efficiency, reliability, and tailored solutions form an essential part of your logistics requirements, Mainfreight should not be overlooked.

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Adelaide Mainfreight Air and Ocean reviews

4/531 reviews
  • on 23.09.2022

  • on 10.09.2022

    Great place

  • on 01.07.2022

  • on 10.06.2022

    Poor communication and organisation via office staff.

  • on 13.02.2022

    We deal with these guys on the daily, if you want something sent anywhere in the world....I would reccomend

  • on 21.05.2021

    The good: my order arrived.
    The bad: there was some damage on the delivery pallet, the cardboard on some of the items had been torn open and the delivery spent 4 days sitting in the Adelaide depot before someone got assigned to deliver it.
    The ugly: the delivery driver broke a large tree branch while trying to complete the final delivery.

  • on 22.04.2021

  • on 23.01.2021

  • on 12.01.2021

  • on 05.01.2021

    Wow what a poor unprofessional company. They damaged our goods and then apparently lost our goods and for the last month have not been able to find them despite saying they had delivered them. There response is it's your problem and we don't have insurance for lost goods yet they still can't tell us where our goods are. If you charge for a service surely you have some responsibility to deliver that service. Well apparently not for this backyard outfit. Steer clear you have been warned.

  • on 08.12.2020

  • on 02.12.2020

    Great service, well organised and good Covid Protocols in place.

  • on 16.11.2020

    Our company wishes to thank the staff and especially Kade for their wonderful assistance regarding the emergency freight we required. They followed through from the beginning to the end. The freight got to its destination as per their assurance given. We have been trading with Mainfreight for over 20 years and their professional services have never disappointed. Well done to all... many thanks again.

  • on 09.09.2020

    Poor delivery, waiting 2 weeks for delivery because I don't have a forklift to unload at my end! Can easily be unpacked by hand 1 pallet of lightweight goods.

  • on 19.08.2020

  • on 09.07.2020

    Great people :)

  • on 19.03.2020

    Perfect service very accommodating, unpackaging & loading from forklift into a SUV carefully.

  • on 17.02.2020

  • on 15.12.2019

  • on 28.05.2019

    Have had nothing but trouble with Mainfreight. Our business requires long lengths of expensive material to be sent interstate every month, and every time we used Mainfreight, the material gets destroyed. Mainfreight also do not like to take any responsibility for their poor handling and loading of material on their trucks. This company is as rough as they come. We used to give Mainfreight 'specific' instructions to contact us before delivery (either AM or PM) to ensure that material can be unloaded at our end, but the drivers are so incompetent, they just turn up unannounced and cannot follow simple instructions. So, it requires re-delivery wasting everyone's time and further delaying delivery of materials. Unfortunately, it does not help as most of the drivers cannot speak a work of English. We now use other carriers that are competitively priced, can actually communicate and deliver our goods in the same condition as they left.

  • on 24.04.2019

    Great priced overnight heavy Freight

  • on 14.04.2019

    Cool dude's keep it up

  • on 12.01.2019

  • on 21.11.2018

    Easy place to get into and usually pretty quick loading/unloading, no problems easy going

  • on 04.07.2018

    Very pleasant and helpful staff, particularly Lauren in the office.

  • on 22.08.2017

  • on 07.08.2017

    Terrible service, false consignment information, lies to customers, penalizes you for there mistakes.

  • on 04.03.2015

    I'm like u and love you Mainfreight team members

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