LHR Global Logistics Ltd.

Location
United Kingdom , GB-UB7 0LW HARMONDSWORTH
Unit 15 The Freight Centre Saxon Way
Customer reviews

9 reviews

A world of delivery solutions

LHR Global Logistics has been providing tailored service solutions to its valued clients since 2007. We provide high-quality, cost-effective and time critical shipments 24 hours a day, 365 days a year.

Get a quote

Offered services

  • Air freight
  • Road freight
  • Ocean freight
  • Logistics
  • Customs services
  • Car transport

Geolocation coverage

North AmericaSouth AmericaEuropeAfricaAsiaAustraliaMiddle EastNorth Africa
Being a part of a freight forwarding network adds to the credibility of the freight forwarder and to the expected level of service.
IATA

LHR Global: A Comprehensive Review

When it comes to freight forwarding and logistics solutions, selecting the right company can mean the difference between smooth operations and a series of headaches. Today, we turn our expert gaze to a leading company in the field: LHR Global. Armed with my extensive knowledge and experience in the freight forwarding industry, I hope to offer an impartial, in-depth look at what this company has to offer.

A Brief Overview of LHR Global

LHR Global is a well-regarded logistics company that specializes in providing comprehensive freight forwarding solutions. The company has its roots in carve-outs and complex transactions, highlighting its proficiency in diligently navigating complicated logistical challenges. With its hands-on approach, industry knowledge, and adaptability, LHR Global has gained a reputation as a reliable partner in the logistics industry.

Services Offered by LHR Global

LHR Global offers a variety of services to meet diverse logistics needs. Their portfolio includes all aspects of freight forwarding, such as:

  1. Air Freight
  2. Ocean Freight
  3. Ground Freight

Air Freight Services

LHR Global boasts a robust suite of air freight services that caters to urgent and sensitive shipments. The company's established relationships with leading global airlines ensure high-quality service and guaranteed space even during peak seasons.

Ocean Freight Services

For those preferring maritime transport, LHR Global provides ocean freight services as well. Their strong partnerships with top-tier ocean carriers facilitate reliable Full Container Load (FCL) and Less-than Container Load (LCL) services.

Ground Freight Services

If you're looking for ground transportation options, LHR Global has you covered as well. They offer both Full Truckload (FTL) and Less-than-Truckload (LTL) ground freight services to ensure your cargo reaches its destination timely and safely.

Global Network of LHR Global

Perhaps one of the most crucial advantages of LHR Global is its extensive global network. With worldwide coverage spanning North America, Africa, Asia, Europe, and the Middle East, the company provides logistics solutions in over 80 countries. This impressive reach makes LHR Global a truly global logistics partner.

Customer Service of LHR Global

All of these services would be insignificant without a solid customer service backbone. LHR Global truly shines in this aspect. The company demonstrates a commitment to providing top-notch customer service, ensuring that all inquiries, issues, and concerns are promptly and effectively addressed. This dedication has earned them high praise from their clients who value their professional, responsive, and approachable customer service team.

LHR Global: An Innovative Approach to Logistics

What sets LHR Global apart from its competitors is its innovative approach to logistics and freight forwarding. The company frequently utilizes technology to streamline operations and improve efficiency. From advanced tracking systems to robust analytics, LHR Global is truly a testament to modern logistics solutions that are customer-centric and value-driven.

Summary: Why Choose LHR Global?

If you're looking for a reliable, innovative, and customer-focused logistics partner, LHR Global should certainly be on your radar. With an impressive portfolio of services, commitment to customer service, and a proactive approach to innovation, this company stands out in a crowded market. They offer comprehensive coverage across the globe, making them an ideal choice for businesses of all sizes and across industries.

LHRGlobal certainly provides noteworthy and admirable logistics solutions that serve various freight forwarding needs effectively. Of course, like any business, they will have areas needing improvement and growth. However, their current offerings and proven performance in the field make them a go-to solution for shippers worldwide.

LHR Global Logistics Ltd. reviews

3.1/59 reviews
  • on 16.03.2021

  • on 26.08.2020

  • on 26.08.2020

    DO NOT TRUST THIS COMPANY!!!!

    I shipped a package with LHR global to myself in Thailand. The goods were valued at £100 (which is over what they are worth) and the freight was £197.68. They filed the wrong paper work so customs in Thailand received paper work stating that it was a commercial shipment and that the combined cost of freight and goods was over £1000 which gave me an import tax bill of over £400 instead of the £75 that it should have been.

    At first the staff member who was dealing with the matter was on leave at the time tried so I ended up speaking to the CEO. He was helpful at first but when shipping documents and invoices with their faulty figures were presented and they were expected to take liability for THEIR INCOMPETENCE he quickly stopped following up the case and said "I'm not going to pay, I can't afford that much money!".

    Finally a young lady who worked there tried her best to help resolve the issue by actually contacting DHL and trying to dispute the case but unfortunately DHL arent helping and Thai customs are refusing to change the valuation (understandably as it's a lot of money in Thailand and its a matter of incompetence on DHL/ LHR's behalf).

    I have suggested that either 1) DHL return the package to the UK at their expense and LHR send it back at their expense with the correct paperwork, 2) DHL & LHR credit me for the balance of the incorrect import tax or 3 & finally) refund me and I will just have to pay the £400.

    Apparently all of these options are too outlandish for LHR & my only option is to pay the duty or my goods will be destroyed. I have already invested 6-8 hours of my time over the past week on phone calls.

    I could've gotten the goods shipped myself for the same price or cheaper via Fedex and done the paperwork digitally myself which would have removed human error and resulted in me getting my goods sooner, not having to deal with these cowboys and saved myself hundreds of pounds.

    DO NOT TRUST THIS COMPANY!!!!

  • on 26.06.2019

  • on 04.10.2018

  • on 18.03.2018

    One of the best freight forwarders by far

  • on 23.08.2017

    I booked a collection using our account at LHR for a 09:30 collection. When they hadn’t arrived by half ten, I phoned to ask what time they would be turning up. They informed me that when I specified a 09:30 collection, what that actually meant to them was “09:30 until close of business”. When I pointed out that there wasn’t anything stating this on their website, and therefore it wasn’t a terribly good system when it specifies a 09:30 collection with no mention that it might be any time over the following eight hours, the person I spoke to said – verbatim – “Well complaints about our system aside, you obviously aren’t happy with our service, so I’ve cancelled your collection, goodbye”, and hung up the phone.

    Needless to say, I'm going elsewhere in future.

Write a review