Journey Freight International Inc.

Canada , CA-H9J 4A1 KIRKLAND, QC
18100 TransCanada Hwy.
Customer reviews

24 reviews

We ship your world!

Journey Freight with over 20 years of experience has expanded into globally positioned third party logistics company with a multitude of offices and agents across the globe to assist with your transport needs.

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Offered services

  • Air freight
  • Rail freight
  • Road freight
  • Ocean freight
  • Logistics
  • Warehousing
  • Customs services

Geolocation coverage

North AmericaSouth AmericaEuropeAfricaAsiaAustraliaMiddle EastNorth Africa
Being a part of a freight forwarding network adds to the credibility of the freight forwarder and to the expected level of service.

Journey Freight International Inc. reviews

3.5/524 reviews
  • on 14.09.2021

    I have dealt with Journey Freight numerous times and things normally go very smooth. When they don't , Jeff and his team make sure everything is fixed for me!

  • on 23.08.2021

    Very awful customer service. I wish I received the same experience some below have experienced. They expect the driver to do all the labor and drive long haul at a dirt cheap rate. The broker is rude and was threatening over the phone. Not to mention, the acceptance time for one load is at least a day. Make your life easier and do not work with these people. They make those who work for them a living nightmare.

  • on 15.06.2021

    I have been dealing with Journey Freight for a few years now. They are always eager to help. They are quick to respond to my requests. and keep me posted as to the status of my shipments. They have handled our Airfreight needs as well as LTL and full truck load with care and peace of mind. I would not hesitate to recommend Journey Freight for all your shipment needs.

  • on 15.06.2021

    I absolutely loved working with this company! I got hit pretty hard last year with some shipping that I don't normally deal with and their service was ON POINT. Abdul and Tyler were super helpful helping me get truck load upon truck load to our locations quickly and with good rates. I would highly recommend this company!

  • on 14.06.2021

    Abdul and Harry have been outstanding when it comes to customer care and relations. Quick response times and always there when I need them! Reliable delivery is what we depend on when it comes to shipping heavy freight and they have got our backs! I recommend Journey Freight! Ask for Abdul and his team they will not disappoint!

  • on 11.06.2021

    I have been dealing with Journey freight on a regular basis over the last year and a half. Abdul and his team are professional and friendly , I know I can count on them to get the job done.

  • on 02.06.2021

    I have been doing business with Journey Freight for a decade and they are by far the most exceptional freight team I have worked with in my career. Dave and his team are skilled trained professionals with excellent customer service skills, offer competitve rates, and such a pleasure to deal with. When goes something awry, I don't ever have to think twice about chasing down information. Highly recommended!!!

  • on 31.03.2021

    Been working with Journey Freight for a few good years now and I must say they are excellent at handling our loads with professional communication. Highly recommended!

  • on 20.12.2020

    All the bad reviews on the company are true, my company delivered a load for them on December 7th. Every since then my factoring company been trying to get in contact with their accounting department to simply make them aware of the notice of assignment so they can direct the payment to them. We been emailing, faxing, leaving voicemails and never get a response . Even called the broker back and explained it to him and he claimed he would get it handled for me and never did. My factoring company wont factor the load till we get in contact with them . I was given a lady name Kathy extension at 3207 she’s supposed to be doing all the accounting. This lady wont answer , calls, voicemails or emails . Stay away from this company. !!!!!!!!!!!!! Wish I could give it zero stars

  • on 13.06.2020

    Worse freight company to deal with. Zero professionalism, rip off rates, and just nasty personality from a guy named Richard Thornton. Called me demanding payment on a shipment wanted to charge almost $600 for it. The value of the entire shipment was barely worth $1000. Didn't give me any breakdown, no invoices and asked me to e transfer him. No credibility at all and took forever to reply to emails and texts. Once he was called out, he was just plain rude and didn't want to deal with it. The reviews speak for themselves. Just stay away from this company!

  • on 31.12.2019

    Had an interview with Mark G for dispatcher/ customer service position. Even though I agreed to all his conditions. He told me he will call me, he will call me by the end of the following week, but never did. Their ad is back up with much lower salary. Not to be trusted

  • on 06.09.2019

    if you want to deal with them, then beware from accounts payable. They will not answer your calls and no one responding your emails. Their payment terms, I guess are 200 days. my invoices are 102 days old and still I have to wait 98 days more.

  • on 19.04.2019

    dealt with these guys for a couple shipments. excellent service, would recommend to anyone.

  • on 20.02.2019

    Great place really great people that get the job done in any situation

  • on 31.08.2018


  • on 30.08.2018

    N'est accessible que par la voie de service transcanadienne ouest

  • on 21.08.2018

    Telephone is ringing and ringing like a Bank no any response, Imagine what can happen to your freight and shipment. expect suprises .

  • on 27.06.2018

  • on 01.11.2017

  • on 31.03.2017

    Personnellement j'aime travailler avec Journey Freight '' Steve et Andrew'', ils trouvent toujours des solutions même pour des envois urgents ici ou ailleurs du Canada. Je vous salut et continuez vous êtes les meilleurs

  • on 22.09.2015

    I do work with these guys sometimes and it's a really fun company. A lot of friendly faces and good laughs. It's a real family there.

  • on 11.09.2015

    I have used Journey Freight for several years now and the team and service is great. There pricing has always been very competitive and Jeff and the team have always come through for myself and the team when we have last minute rushes.

  • on 15.08.2015

    One of the most disorganized, incompetent freight companies I have had the mispleasure of dealing with. They do not advise the Ontario based trucking company (YRC) of the delivery of an item, they lowball, and are dishonest (aris) and remove payment for said delivery because YRC cnnot deliver a custom item.

    avoid at all costs

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