ISCA Forwarding Ltd

Location
United Kingdom , GB-EX5 2UL EXETER
Unit 6 Newbery Commercial Centre Exeter Airport Business Park Clyst Honiton
Customer reviews

6 reviews

Specialists in Import and Export Logistics

Isca Forwarding provide international sea freight, air freight and road freight services for commercial businesses and the personal effects markets.

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Offered services

  • Air freight
  • Road freight
  • Ocean freight
  • Logistics
  • Warehousing
  • Packing & Crating

Geolocation coverage

North AmericaSouth AmericaEuropeAfricaAsiaAustraliaMiddle EastNorth Africa
Being a part of a freight forwarding network adds to the credibility of the freight forwarder and to the expected level of service.
BIFA
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Expert Review: ISCA Forwarding

Having decades of experience in the freight forwarding industry, I've come across numerous logistic companies offering a variety of services. Today, we will delve into the specifics of ISCA Forwarding, a UK-based forwarding and logistics solutions provider.

A History Bound by Professionalism and Experience

In the highly volatile and ever-changing world of the freight forwarding industry, longevity is a testament to the quality and reliability of a company. ISCA Forwarding positions itself as a family business with a history dating back to 1981. With close to four decades of operation, they've survived key industry shifts, suggesting a resilience and adaptability that is crucial in this sector.

Comprehensive Suite of Services

ISCA Forwarding prides itself in providing a wide array of services to cater to various logistics needs. Spanning air, sea, and road transportation, they offer flexible solutions suitable for a variety of freight requirements.

Particularly notable is their "door to door" service. This hassle-free approach promises to handle all the stages of freight forwarding, from collection to delivery. By providing a single contact point for all logistics needs, ISCA Forwarding has streamlined the whole process for their clients.

Personalized Service and Support

What sets ISCA apart is their personalized service. From the outset, they assign a dedicated account manager to each client. This key contact handles their customer’s freight and offers personalized advice and solutions fitting to the specific requirements that may arise. This custom-tailored, personable approach is a significant plus in the impersonal world of logistics.

Impressive Network and Global Presence

ISCA Forwarding showcases an extensive network of partners across the globe. This strong international presence allows them to deliver goods to a vast geographical area, making them a valuable partner for businesses shipped globally.

The Drawbacks

However, like any logistics company, ISCA Forwarding has its limitations. First, as a UK-based company, businesses outside this area may face hurdles regarding compatibility or access to their full range of services. Secondly, while their website offers a wealth of information, it lacks a digital interface for instant cost calculation or online booking, which many modern freight companies now offer.

Overall Assessment

With its mighty international network, personalized service and broad range of services, ISCA Forwarding stands as a reliable contender in the freight forwarding industry. However, as always, businesses must align their specific needs and requirements with the strengths and weaknesses of their potential logistics partner.

ISCA Forwarding underscores the importance of resilience, experience, and flexibility in freight forwarding. With a family-run ethos propelling a global operation, they offer a blend of personalized service with international prowess.

ISCA Forwarding Ltd reviews

4.2/56 reviews
  • on 22.02.2020

    This is my employer who I proudly work for, great bunch of people, very supportive. Been working for them for nearly 21 years, will keep up the good work, support my bosses, colleagues to the best I can

  • on 30.03.2019

    The 1 star is for the gentleman we dealt with who was quite friendly and helpful, but when it comes to the overall service it was chaos. We had to organise a shipment of personal belongings quite late as we were moving countries and was assured by ISCA that they would handle everything.

    It seemed we did most the work. We had multiple issues with FedEx who were collecting, for example them not showing up on the scheduled day, not having any of our information when we called to make inquiries. We were advised by ISCA they had an agent in Canada that would handle any issues with the shippers there, but we were the ones on the phone for hours trying to fix the problems.

    We weren't able to collect our shipment right away from where we had it delivered to, and when we did the shipping boxes looked like they had been in a plane crash, with a few missing items and some damaged upon inspection. Live and learn I guess, wouldn't recommend using this company, but if you do make sure you have plenty of insurance.

  • on 29.06.2018

  • on 02.12.2017

    Having used ISCA a few times I can highly recommended them. Superbly professional. Any queries have been dealt with within minutes. Quotes are given same day and communication of shipment is great throughout.

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