Frontier Forwarding Services Ltd

United Kingdom , GB-TW14 0TW FELTHAM
Frontier House, Pier Road North Feltham Trading Estate
Customer reviews

19 reviews

Our reputation is built on trust and professionalism.

Frontier Forwarding Services is a customs clearance agent and international freight forwarding company, with a commitment to provide you, the customer, with the finest possible cargo shipping services tailored to your individual transport needs.

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Offered services

  • Air freight
  • Road freight
  • Ocean freight
  • Warehousing
  • Customs services
  • Packing & Crating

Geolocation coverage

North AmericaSouth AmericaEuropeAfricaAsiaAustraliaMiddle EastNorth Africa
Being a part of a freight forwarding network adds to the credibility of the freight forwarder and to the expected level of service.

Frontier Forwarding Services Ltd reviews

4.6/521 reviews
  • on 10.05.2022

    These guys were great to deal with, especially Shane. They always replied to my emails quickly and politely and advised me what I needed to do next to complete the import paperwork. Full marks !

  • on 15.11.2021

    I have used frontier a few times. Highly recommend this company! excellent communication and very helpful!
    Very reliable Brilliant service!

  • on 08.11.2021

    Do not work for this company, they will expect miricles from you but will not help you when needed. They also tried to get away with paying me below minimum wage before I caught them out, they do not value thier workers and on a whole its just a dodgy company. Utterly disgusting.

  • on 02.09.2021

    As a Belgian moving company doing a first move/transport to the UK since Brexit, we needed help to make sure everything was ok custom-wise. I was very pleased to get a fast reply to my emails and no question was to much. The crossing went very smoothly. Thanks Shane for the great service!

  • on 07.10.2020

    Use frontier a lot, so reliable and easy to work with never let me down! 5 stars

  • on 02.10.2020

    Started off quite stressful as the van that had my cargo broke down and I was not informed till I had to email them one hour after expected delivery time. However Olivia did her best to get this to me the next day at my required time. I was initially gonna be charged an extra 20 pounds but this was waved as I expressed that it was not my fault. This was a bit of a shame as I should not have been charged whatsoever for something that was not my fault. Anyway as I mentioned it was waved off and I did end up receiving my delivery the next day. Not sure if they prices are a bit higher as some of my other friends paid under 200 pounds for their cargo and home delivery. But you pay for your peace of mind I guess.

  • on 05.09.2020


  • on 21.04.2020

    Lovely company to deal with, very friendly & helpful

  • on 14.02.2020

    Was my first time importing from India. Really didn't know what I was doing but the staff were so helpful on the phone and talked me through everything! Great Friendly Service!

  • on 18.12.2019

    I used Frontier Forwarding to import my motorcycle from America to the UK.
    These guys was fantastic this was my first time doing any kind of imports and as a team Frontier talked me through everything step by step. Prices was great, would really recommend especially if your importing for the first time.

  • on 10.11.2019

    Excellent people

  • on 24.10.2019

    I really impressed with the professional service offered by Shane Binstead from frontier forwarding , he help to move my house goods from newzealand to London hasselfree, I highly recommend them to my family and friends to take their services.
    Devinder kochher

  • on 03.04.2019

    Amazing service! Would highly recommend

  • on 19.11.2018

    Great service and friendly staff. 100% reccomend

  • on 12.10.2018

    Amazing service, so helpful and competitive costs, Can tell they really care about your cargo!

  • on 21.05.2018

    Highly recommend Frontier... Imported my motorcycle and personal effects from New York hassle free, Frontier helped every step of the way from the crating to final delivery point in UK. 5* service!!

  • on 06.07.2017

    Frontier Forwarding were very approachable and easy to do business with. They customs-cleared and delivered my package the next day after they were engaged.

    It was a bit disappointing that I had to pay an additional £50 for a second delivery man (on top of initial handling fee and delivery fee) especially since the weight of the package was known at the time of the original invoice. I was also still expected to provide man-power to help unload the package. I might have expected a courier to have on-hand sufficient equipment/man-power to deal with heavy packages.

    Aside from that, a good service!

  • on 23.06.2016

    Brilliant service from the moment I called Frontier Forwarding. I had used another company previously for importing the same goods and it took far too long, and the customer service staff didn't seem to ever know what was going on. The process was completely different with Frontier Forwarding, the goods were cleared through Customs without a problem and my goods were delivered to me before I expected. First class service and I will always use them again in the future.

  • on 03.09.2015

    Frontier Forwarding did a fantastic job of delivering our time sensitive, computer equipment delivery from the UK to a German Data Centre.
    I have no problem in recommending them to anyone, fantastic service great company will us them again!!.

  • on 14.07.2015

    Great service all round. I knew nothing about importing from the USA but these guys sorted import duty and VAT on my behalf and then delivered the item (a vintage pinball machine) to my home address. Zero hassle, great communication and seriously organised. Just perfect. I can recommend them to anyone.

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