Frontier House, Pier Road North Feltham Trading Estate
Our reputation is built on trust and professionalism.
Frontier Forwarding Services is a customs clearance agent and international freight forwarding company, with a commitment to provide you, the customer, with the finest possible cargo shipping services tailored to your individual transport needs.
Offered services
Geolocation coverage
Frontier Forwarding Services Ltd: A Comprehensive Review
As an impartial freight forwarding industry expert, it brings me great satisfaction to provide a comprehensive review of logistics companies in today's market. In this well-researched piece, focus remains on Frontier Forwarding Services Ltd, a renowned logistics company based in the UK, with an aim to provide a unique and personal point of view, breaking down what makes them unique as a freight forwarder.
A Detailed Overview of Frontier Forwarding Services Ltd
With impressive years in the logistics industry, Frontier Forwarding Services Ltd undoubtedly stands as one of the UK's premium logistics service providers. The company offers a comprehensive set of services ranging from air freight and sea freight to road haulage and warehousing.
Core Services Offered by Frontier Forwarding
Frontier Forwarding distinguishes itself in the market by offering an extensive array of services to its clients. The highlights of these services include:
- Air Freight: As an IATA approved agent, Frontier Forwarding provides reliable air freight services, covering both imports and exports to and from the UK. In addition, offering access to a worldwide network of agents.
- Sea Freight: As an integral part of their logistics solutions, they provide sea freight services for both Full Container Load (FCL) and Less Than Container Load (LCL).
- Road Haulage: Frontier Forwarding specializes in European road freight, providing comprehensive coverage across all European destinations.
- Warehousing: With secure warehousing facilities, the company offers pick, pack, and dispatch services as well as short and long-term storage solutions.
Notable Achievements
As an expert in the freight forwarding industry, it is essential to highlight the key achievements that serve as testaments to Frontier Forwarding's reputation and performance. Here are some remarkable strides the company has made:
- ISO 9001:2015 Certification: Acknowledging their commitment to quality management, Frontier Forwarding is ISO 9001:2015 accredited. This assures effective quality control within their organization and consistency in the services delivered.
- Member of British International Freight Association (BIFA): Frontier Forwarding's BIFA membership demonstrates the company's conscientious effort in staying abreast of industry developments and adhering to best practice standards.
Customer Service: A Defining Aspect
In the competitive world of freight forwarding, customer service is a defining factor. Frontier Forwarding’s customer-oriented approach manifests in their personalized services, prompt communication, and delivery of solutions tailored to client needs. Their experienced team assures clients of a seamless logistics experience.
Attractive Perks and Value-Added Services
Beyond their core services, Frontier Forwarding provides additional perks and services such as customs clearance, package insurance, and in-house packaging, contributing to the company's seamless service experience.
QuickGlance: Frontier Forwarding Digital Advantage
Frontier Forwarding embraces digital advancements and applies them seamlessly in their operations. A noteworthy example of this is their QuickGlance Track and Trace system. This digital platform offers real-time tracking and freight management, evidencing the company’s futuristic approach.
Analysis of Frontier Forwarding’s Industry Standing
Economic indicators and market trends suggest a positive standing for Frontier Forwarding in the freight forwarding industry. Their adaptable business model, coupled with their integrity and strong client-base positions them as a reliable logistics service provider. With enduring commitment to service delivery and bolstering their digital capabilities, they are well-positioned for future growth.
To wrap things up, Frontier Forwarding Services Ltd excels in offering tailored solutions within the realm of logistics and freight forwarding. They integrate robust digital capacities in their operations while maintaining a personalised touch in their interaction with clients. The company’s keenness on quality backed by international accreditations such as their ISO 9001:2015, and membership with BIFA further solidifies their position as a trusted choice for logistics services.
Frontier Forwarding has indeed set a benchmark for freight forwarding services within the UK and beyond. They present a compelling case study of what it means to stay current with international standards and trends while delivering a unique, personal service tailored to their clients' needs.
Boat Man
These guys were great to deal with, especially Shane. They always replied to my emails quickly and politely and advised me what I needed to do next to complete the import paperwork. Full marks !
sam swift
I have used frontier a few times. Highly recommend this company! excellent communication and very helpful!
Very reliable Brilliant service!
Xander Stamp
Do not work for this company, they will expect miricles from you but will not help you when needed. They also tried to get away with paying me below minimum wage before I caught them out, they do not value thier workers and on a whole its just a dodgy company. Utterly disgusting.
Julie De Borger
As a Belgian moving company doing a first move/transport to the UK since Brexit, we needed help to make sure everything was ok custom-wise. I was very pleased to get a fast reply to my emails and no question was to much. The crossing went very smoothly. Thanks Shane for the great service!
Akashveer Dhesi
Use frontier a lot, so reliable and easy to work with never let me down! 5 stars
Iamjas_x
Started off quite stressful as the van that had my cargo broke down and I was not informed till I had to email them one hour after expected delivery time. However Olivia did her best to get this to me the next day at my required time. I was initially gonna be charged an extra 20 pounds but this was waved as I expressed that it was not my fault. This was a bit of a shame as I should not have been charged whatsoever for something that was not my fault. Anyway as I mentioned it was waved off and I did end up receiving my delivery the next day. Not sure if they prices are a bit higher as some of my other friends paid under 200 pounds for their cargo and home delivery. But you pay for your peace of mind I guess.
zahid qureshi
AMAZING TRUST WORTHY COMPANY VERY ORGANISED, WELL PRICED AND ALWAYS AVAILABLE TO HELP AND SOLVE OUR LOGISTICAL NEEDS. THANKS FROM TRG
Kelly Hayes
Lovely company to deal with, very friendly & helpful
Tony Garrat
Was my first time importing from India. Really didn't know what I was doing but the staff were so helpful on the phone and talked me through everything! Great Friendly Service!
Stanley Jones
I used Frontier Forwarding to import my motorcycle from America to the UK.
These guys was fantastic this was my first time doing any kind of imports and as a team Frontier talked me through everything step by step. Prices was great, would really recommend especially if your importing for the first time.
Trevor Walker
Excellent people
devinder kochher
I really impressed with the professional service offered by Shane Binstead from frontier forwarding , he help to move my house goods from newzealand to London hasselfree, I highly recommend them to my family and friends to take their services.
Regards
Devinder kochher
Megan Toms
Amazing service! Would highly recommend
Jay Magson
Great service and friendly staff. 100% reccomend
James House
Amazing service, so helpful and competitive costs, Can tell they really care about your cargo!
Terry Demps
Highly recommend Frontier... Imported my motorcycle and personal effects from New York hassle free, Frontier helped every step of the way from the crating to final delivery point in UK. 5* service!!
J Hanson
Frontier Forwarding were very approachable and easy to do business with. They customs-cleared and delivered my package the next day after they were engaged.
It was a bit disappointing that I had to pay an additional £50 for a second delivery man (on top of initial handling fee and delivery fee) especially since the weight of the package was known at the time of the original invoice. I was also still expected to provide man-power to help unload the package. I might have expected a courier to have on-hand sufficient equipment/man-power to deal with heavy packages.
Aside from that, a good service!
usuario internet
Kevin Roberts
Brilliant service from the moment I called Frontier Forwarding. I had used another company previously for importing the same goods and it took far too long, and the customer service staff didn't seem to ever know what was going on. The process was completely different with Frontier Forwarding, the goods were cleared through Customs without a problem and my goods were delivered to me before I expected. First class service and I will always use them again in the future.
Matthew Wood
Frontier Forwarding did a fantastic job of delivering our time sensitive, computer equipment delivery from the UK to a German Data Centre.
I have no problem in recommending them to anyone, fantastic service great company will us them again!!.
Oroarj
Great service all round. I knew nothing about importing from the USA but these guys sorted import duty and VAT on my behalf and then delivered the item (a vintage pinball machine) to my home address. Zero hassle, great communication and seriously organised. Just perfect. I can recommend them to anyone.
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