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Excellence in service supportive staff

Excellent service..

They have excellent Team.. They are very friendly and very responsible for their task....I would like to introduce Frico Cargo without any doubt...

Poor service

Don’t even try to send through this cargo services, they will rush you to pack your things to fill up their containers then, while collecting your cargo they will say 45 days then cargo will reach the destination after 60 days! Even after that they will contact us and say “cargo is on hold due to port custom rules and checking process so please ask sender to reach colombo ports to clear it!” Such a shame all what they are doing is playing with people who are working overseas that trying to send some good to loved ones using their hard earned money!
if you are a person who is sending a cargo to receive during your vacation time in srilanka, please dont do it you will not receive it on time.

I like the way they handle our stressful conversation with humble voice ..

highly professional freight forwarding service. Highly competitive in terms of price and delivery. Please wait your if you find a little crowd of people you will get your parcel delivered in no time :p

Frico has very professional and helpful kabayans starting from the one in fb messenger...the call center and the pickup staff.

And Frico has the lowest price for sending LED TV to Philippines kaya padala na kyo ng TV sa mga kamaganak nyo.

I would highly recommend NOT to do business with them. Where they claim to be professionals on their website, its quite the opposite of it. They will not give you proper information, will lie to you, delay your work and to top it all, they will be rude to you. They never informed us about the destination charges which they clearly knew beforehand and unlawfully recorded my phone calls going against the law of the land. Pathetic customer service and zero professionalism. I wish there was an option of a minus rating which they highly deserve. Manu was the rudest of them all and had no courtesy to talk. Nimal and Sharja kept giving false promises to get back with a solution and never returned. We ended up paying hefty charges at our destination, which if we knew beforehand, we would have never hired such an incompetent company.

I had clear explanations by the staff who was explaining me about the things which i wanted to clarify.she was very friendly.thank you frico international

Cargo

not liking their customer service anymore. it's like we are asking them a favor whenever we ask for an update.

The worse company to deal with, if you want your stuff to be lost someone on this planet, kindly hire them... no one knows there job!!!

Worst Customer Support. I don't know who responds from Facebook Messenger But he/she should learn some manners. Behaves like they are 100% right and we are always wrong. Responds roughly while inquiring about our goods.

The trusted shipment cargo for me...

Very helpful and friendly staff. Safe place to send any size cargo to any where in the world.