Flight Logistics Review: A Comprehensive Guide in Freight Forwarding

When diving into the world of logistics, one company that often comes to light with its bespoke nature of services is Flight Logistics, which can be accessed online via www.flightlg.com. As an international courier based in the UK, Flight Logistics is dedicated to providing quality freight forwarding solutions, and much more to their customers worldwide.

Company Overview

First established in 1990, Flight Logistics has continuously updated its systems and service packages to meet evolving customer needs and align with business growth. This has positioned them as a competitive player in the fast-paced and ever-transforming logistics industry.

Services Offered

One of the commendable aspects of Flight Logistics is the diversity of services provided on their platform. The services offered by this reputable firm can be broadly categorized into three groups:

• Shipping & Postage Solutions: This includes full-service international courier services that handle deliveries to over 200 countries.
• Fulfilment Solutions: This pertains to pick and pack services, inventory management, and eCommerce order fulfilment.
• Art Logistics: A unique service designed for handling and transporting fine arts, with robust packing and preservation mechanisms.

Website Usability

The Flight Logistics website is impressive as it gives an immediate overview of the company's services. The website's layout is sleek and user-friendly, with each service category clearly distinguished for easy navigation. This intuitive design reduces the time taken to find the desired information, consequently enhancing user satisfaction. Furthermore, it is highly responsive, making it easily accessible on both desktop and mobile devices.

Customer Service and Communication

Flight Logistics values customer service; they believe in maintaining open lines of communication with their clients. They provide multiple contact options, including phone, email, and an online query form. Their highly trained customer service representatives are readily available to deal with enquiries, concerns, or booking requests.

Sustainability Initiative

Alignment with global sustainability efforts is a significant aspect of Flight Logistics' operations. They have implemented a fleet of electric delivery vehicles, exhibiting their commitment to reducing their carbon footprint. The company also uses recycled materials for packaging whenever possible, further promoting environmentally-friendly practices in their operations.

Pros and Cons of Flight Logistics

Every service provider has its own set of advantages and disadvantages. After an extensive review, here are some pros and cons of using Flight Logistics services:

• Extensive range of services.
• Eco-friendly operations.
• Exceptional customer service.
• User-friendly website.

• Limited service features are mentioned on the website.
• No live chat support on the website.

Final Thoughts

The final verdict on Flight Logistics is quite positive. With superior customer service, a wide array of services, and sustainable operations, Flight Logistics seems to stand out as an excellent choice for anyone in the need of reliable logistics solutions.

The site provides valuable information about the company’s offerings, including specialized services like art logistics, which demonstrates their dedication to meeting the unique needs of their diverse clientele.

While there’s room for improvement in terms of online support and clarity on service features, Flight Logistics appears to live up to its promise of commitment to excellence, making it a worthy contender for anyone seeking out reputable freight forwarding services.