EXCEPTIONAL MOVING & MORE

Location
United States , 87507
Santa Fe
Customer reviews

116 reviews

The most trusted in Santa Fe

Our team will help you do everything from packing your kitchen to arranging the furniture in its new location. We can give you the peace of mind that everything will be done right, the first time.

Get a quote

Offered services

  • Warehousing
  • International Moving Services

Geolocation coverage

North America

EXCEPTIONAL MOVING & MORE reviews

4.9/5100 reviews
  • on 28.01.2022

    I have used Exceptional for several deliveries. I have been an Interior Designer for 34 years so I know what an experienced delivery team looks like and Exceptional meets all those requirements! Thank you once again for a wonderful delivery experience.

  • on 02.11.2021

    What a great show they put on.

  • on 31.10.2021

    Easy move and reasonable price. Guys worked hard, wore masks, and we super polite. Highly Recommended!

  • on 14.08.2021

    Extremely buff strong and reliable, great company

  • on 30.06.2021

    Josh & Angelo were awesome not one single complaint! Definitely recommend!

  • on 28.06.2021

    Our move from Santa Fe to Los Alamos was easy . The three fellows that came: Andres, Josh, and Fernando were calm courteous, professional, friendly, funny and super super helpful. I would call them the LEGO masters. We will definitely use this company's services again in the future. Highly recommend it.

  • on 27.02.2021

    These guys did a great job delivering our Hot Tub that we ordered from Wind River Spas. They were on time, professional and very reasonable priced. Would highly recommend them.

  • on 15.01.2021

    I cannot say enough about Carlos and his team. They are customer oriented, efficient, and trustworthy. We have experienced a number of moves, installations and storage events with them and they have been a 10/10.

  • on 14.01.2021

    Exceptional moving & more is THE BEST! They made the whole process of moving so simple and stress free! They were fast, but also very professional. Will be contacting them in the future and recommending them to all my family and friends for sure!

  • on 29.12.2020

    Not only did Stewart Polk and his crew do an excellent job transporting an antique pump organ they went above and beyond by helping to rearrange furniture to accommodate the organ. I highly recommend Exceptional Moving.

  • on 22.12.2020

  • on 21.12.2020

    Great guys!

  • on 14.12.2020

    This is the third time we have used Exceptional Moving and More with our moving needs. This team is "exceptional" in all that they do. They worked collectively and diligently, were highly responsive, professional and attentive in each detail of prepping our furniture and packing the moving truck in preparation for a cross country relocation. Upon arriving to our new location, the moving team that assisted with unpacking the truck and setting up the furniture, commented that the manner in which the furniture was packed/prepped was meticulous and that this is atypical of what is customary.

    This company sets a high bar and we could never have made this move without their incredible support!

  • on 09.12.2020

    Great and quick service. Friendly and professional movers. Everything on-time and as promised.

  • on 04.12.2020

    Hands down the best moving company in New Mexico! Very affordable, great customer service, and excellent work done! If you need quality moving services, this is the place!

  • on 26.11.2020

    Carlos and his team were so professional and went out of their way to accommodate our last minute moving/delivery needs. A great group of guys that I highly recommend. Exceptional - they live up to their name!!

  • on 19.11.2020

    Carlos was amazing to deal with. If you need a moving company, these are the guys to use. Very professional and communication was great. Great job!!!

  • on 07.11.2020

  • on 08.10.2020

    I had a hot tub shipped from Wind River Spas in Denver, Colorado to Exceptional Movers facility, where they uncrated the tub and delivered and set it where I needed it. I had some tight spots to get through but it was no problem for these guys. I recommend them highly as a matter of fact A friend of mine purchased a tub From Colorado and it will be ready in February and my friend will be using Exceptional movers.

  • on 01.10.2020

    The teams are amazing. They are fast and experienced. They are careful and always professional. Exceptional takes care of everything my family needs and they do it well.

  • on 01.10.2020

    Trusted company who shows up when they are supposed to. We do tons of cleanings where these guys are trusted on to clear out the space before our teams show up. They are reliable and good at what they do.

  • on 01.10.2020

    I called to schedule a long distance move and noone ever called me back. How rude and unprofessional...

  • on 17.09.2020

    exceptional movers are really nice and kind I used them to pack me and move me all Exceptional guys are super nice And respectful

  • on 07.08.2020

    Amazing crew and top notch service!!!

  • on 21.07.2020

    Best movers in Santa Fe - look no further!

  • on 12.07.2020

    Carlos and his team were professional and did an amazing job with our recent move from Santa Fe to Taos. I would highly recommended using these movers. I called Zen at first but I wasn’t impressed by their customer service nor their price.

  • on 24.06.2020

    The two young men moving boxes and heavy furniture out of our 20’ U-Haul truck were friendly, fast, and very careful with our stuff. Best experience I have had with movers through many years of relocations. Thanks a lot guys.

  • on 10.05.2020

  • on 10.05.2020

  • on 14.03.2020

    Exceptional Movers were exceptional, thoughtful, considerate, and fairly priced. I highly recommend them.

  • on 01.03.2020

  • on 15.01.2020

    Pablo and German arrived on time, worked extremely hard and did a great job moving our furniture from our Santa Fe condo to a home we bought in Rancho Viejo. I would give them ten stars if I could. Price was very reasonable and the quality of their work was exceptional. I would highly recommend this company and specifically Pablo and German!!!!

  • on 19.11.2019

    Pablo, Andres and Jonathan did a very good job. For the price I highly recommend this company. They had us moved in no time. I wouldn’t recommend any other moving company. They handled my furniture with care. Thanks for the service.

  • on 08.11.2019

    I used Exceptional Moving and More to move my parents (who developed disabilities) out of their home to life closer to me. They were so patient, understanding, flexible, and hard working throughout the whole process. I was amazed by what a great job they did. The process was about as smooth as it could be in that stressful time. I don’t typically write reviews, but I was very impressed with everything about my experience with this business.

  • on 28.09.2019

    Pablo and his team showed up on time prepared and ready to work. They were very accommodating to my moving situation, respectful, and took great care of all my belongings. For my next move they’ll be the people I call. Thank you guys, you were amazing!

  • on 14.09.2019

    Exceptional Moving moved us from Santa Fe, NM to scottsdale Arizona. They held our furniture for five days as requested in order to move us into a garage of a home that was being remodeled. They are professional, great Packers , and extremely want to please the customer. They take great care with your belongings and are extremely amenable. The price was great as well. The owner, Carlos, couldn’t be more of a positive person to work with. You will not go wrong if you choose this company and you will be very happy with their service. Susan

  • on 01.09.2019

    We were extremely pleased with all aspects of the move, from the initial phone call to the truck driving away after the move was done. Carlos was efficient and friendly, and his movers were absolutely delightful. They were punctual, careful with the furniture and possessions, and were happy to deal with all aspects of the move quickly and efficiently. We highly recommend the company, and appreciated the ease and affordability of the whole process.

  • on 01.09.2019

    They worked very hard and cared for our personal belongs. They were very easy to work with over the phone. I recommend this company.

  • on 27.08.2019

    Carlos was friendly and easy to work with on the phone. I hired crews to move into two separate locations on two different days. Carlos offered a very competitive price. Day 1 was Pablo, Jonathan, and Andres. They were great. They took extra care to pad the ramp that was close to our new stucco job. They worked thoroughly and methodically to load as many of our items into the truck for storage as possible. Day 2 we had two crews of guys. Chris & Jonathan loaded the first truck to our future home. They had to take a handrail off the wall, and a screen door off the tracks to move items where they needed to go. The second crew (Brian & Andres) loaded a second truck to go back to storage. They did a great job too, although a sentimental piece of wooden furniture (tea cart) was loaded into the truck upside down, and a heavy item was put on top... causing the tea cart to break. Disappointing, but an honest mistake. We've moved internationally several times, and there is usually always a casualty in the process.

  • on 18.08.2019

    Carlos & company are THE BEST. They really saved us in a long-haul move that was going south. Flexible, affordable, professional, courteous, careful. We've moved with them twice and received excellent service.

  • on 14.08.2019

    I have moved too many times, but they were well, exceptional.

  • on 11.08.2019

    Amazing team and company. They are the company my family calls when we need anything and everything done. They offer a ton of different services that fit everyone's needs. They have definitely made our lives easier!

  • on 08.08.2019

    I hired the team at Exceptional Moving to help me when I sold my 3 bedroom house. They have been nothing but exceedingly professional!! I got a call back the same day. The quote was accurate, with no hidden fees. The "A" team was on time, communicative and did everything I asked - with care for my household items. They even came back, 2 weeks later, to help me with the final stuff!! I cannot recommend Exceptional Moving more highly. I've given their contact to several friends here in Santa Fe. Truly a godsend during a stressful time! Thank you!!!

  • on 05.08.2019

    I had a couple things I needed to move out of storage into my new apartment that wouldn’t fit in my hatchback and the Exceptional Moving team made it extremely easy to do! Thank you guys!

  • on 31.07.2019

    Wow.... I can't say enough great things about this moving company! They came through in a pinch when At Your Service moving company didn't bother to even show up for the job I booked through them. I'm so happy we found them, they were able move us the same day, were very professional, worked quickly without damaging any furniture and wrapped everything in blankets. I can't recommend this company enough, they truly live up to their name!!!

  • on 23.07.2019

    I had no problems at all with this moving company and I would definitely recommend them.

  • on 14.07.2019

    Pablo and Andres were so helpful and quick. We moved from a second story apartment and a storage unit. I would definitely use them again and recommend them to anyone looking for an awesome moving company!!

  • on 18.06.2019

    The team helped us to move our things from a storage unit to an apartment. The service went quite smoothly, well timed, and overall friendly. Top professional moving service in Santa Fe.

  • on 14.06.2019

    Very professional movers. Very fast. Did not bang 1 wall. They were on time to the minute. Definitely use these guys.

  • on 30.05.2019

    Andre's and Chris came exactly on time and took great care of my furniture. I would absolutely use Exceptional for my next move.

  • on 23.05.2019

    Justin, Chris and D were extremely friendly, helpful and carefully moved my most valuable possessions. I totally trust this company and recommend it highly. As an added bonus, they are reasonably priced and very honest!

  • on 22.05.2019

    Great movers! Very professional. Chris and Andres were super efficient and nice. I would recommend.

  • on 22.05.2019

    Justin and D saved the day! I made a request online last night and they emailed me back within hours! They showed up on time and did an amazing job! Thank you!!

  • on 25.04.2019

    Being in the moving business it is very hard to find good help. These guys are terrific. Professional, helpful, courteous and pleasant to be around. They should be your first choice when needing help with any type move.

  • on 23.03.2019

    If I could give 10 stars I would!!! These guys were fast,friendly and very careful!!! Thank you so much!!!

  • on 17.03.2019

    Couldn’t of asked for more help on this move, thanks again!!

  • on 15.03.2019

    I have worked with Carlos and his team at Exceptional Moving and More multiple times over the last couple of years! Whenever I call i am treated like Im their only client! They always are able to fit me into their busy schedule and are quick, professional and gracious. The team goes above and beyond and will do whatever I need done! I amhappy togive them a Five Star recommendation.

  • on 13.03.2019

    Complete Waste of Money: This company was recommended to me by a close friend of mine who used them about a year ago to move a 3 bedroom 1800 sqft home. Having a very similar home, I decided to use them for a move in February of 2019. The move was literally 8 minutes away.
    What a mistake!
    I made my reservations online and then called them to confirm. Carlos the owner answered the phone and confirmed my booking, verified the size of the truck and crew I had requested, and gave me tons of assurances and guarantees for my up coming move. This is where the good part ends.
    On the day of my move the two guys showed up and I walked them through what had to be done: Just the large items, no packing needed. My friend who recommended them was there to help me supervise and about an hour into it, she pulled me aside and said "These guys are moving really slow. The crew I got moved me in 2 hours." I started paying attention and realized that the two would come into the house, pick something up and sounder over to the truck and disappear for 5-10 minutes. I got curious and after one of their leisurely trips back to the truck I quietly went out where I could see the in the truck. They were both on their phones and gabbing. When they saw me, they both straightened up and hurried back into the house. When I met them on their return trip, I asked "How is it going?" and got "Good, there's a lot of things and the snow is slowing us down." in this way, they stretched a two hour move to 6 hours and 15 minutes. The icing on the cake was when they were unable to push my tool cabinet up their ramp and told me they would have to come back the next day with the truck that had the lift but I'd have to pay $30 extra for that. I kept biting my lip because I needed my stuff moved that day. Mind you, the tool cabinet that was too heavy for them had been moved by two other moving companies on previous moves without a problem.
    Then there was the delivery debacle. Every single piece of wood furniture arrived with new dents and scrapes, the ceramic pot for a $250 silk plant was smashed, the plasma TV's base was bent to the point one corner was almost touching tv stand, the corner of the tv stand was cracked, the side of a filing cabinet had a large dent / bend in it and on and on.
    The next day I had to meet them again at the old house. The tool cabinet got loaded and delivered and one of the three guys introduced himself as Carlos, the owner. I pointed out the variety of problems and he had a guy to fix this, and he could get a part for that, and no problem it would all be taken care of very quickly. Oh and when I pointed out the silk plant, he says "Well, moving your tool cabinet was going to cost you $60 but I'll do it for free in exchange for the broken pot". Wait! it went from $30 to $60, a 100% increase in 12 hours? But I agreed to the exchange just so I could get on with my life.
    You guessed it. Carlos was lying with all his promises about getting everything fixed. I didn't hear from him for 2 weeks. Finally I called him. He didn't even remember the promises he had made. When I finally cornered him in his lies, he said the fix it guy had suddenly moved back to Mexico and the TV part couldn't be found on eBay and he wasn't about to buy me a new TV. Then he offered to take the items to get them fixed which I'm sure I would have never seen again. I stopped him and I said "I will be ending this conversation and I'd like for you to think about this and figure out what you want to do. But remember that in this day and age, the consumer has great power with the reviews they can leave about your services." Then I terminated the call while he was still trying to cut me off.
    In a few minutes, he called which I let it go to voice mail. He left a ranting and raving message full of excuses and blaming me for everything which ended with "Please call me back and tell me what you want to do." Which I did and asked for refund for 2 of the 6 hours I was charged still willing to pay twice what it should have cost. Guess what? Never heard back.
    Don't hire them.

  • on 05.03.2019

    Great group of guys! Helped me move all my incredibly heavy furniture up to the second floor of my home without even breaking a sweat. They were on time and able to move everything within an hour. Also they are hilarious... Highly recommend.

  • on 21.02.2019

    Great service!! We hired a 2 man crew to assist with a delivery and they were on time, prepared and great workers!

  • on 18.02.2019

    The employees are very professional. I will use this company again in the future and will recommend them to others.

  • on 17.02.2019

    Justin and Carlos were so friendly, professional and kind! They made moving look easy. This company was easy to work with from the first phone call. 10/10 would recommend!!

  • on 16.01.2019

    Had a run in with one of the workers (one of the owners son). He will not return text or call me.

  • on 28.12.2018

    Highly recommended, and I would use them again! They made my move quick and easy!! Very professional team.

  • on 19.12.2018

    Pablo, Isaac and Andres are exceptional for sure!

    Great workers, friendly too. We appreciate their effort and will highly recommend Exceptional Moving.

  • on 18.12.2018

    Fantastic team! They were really kind, efficient, and careful. I would recommend them highly.

  • on 01.12.2018

    The crew showed up early at our request and rocked the move. Clean. Careful, respectful, and hustling at all points of the move. Will hire them for every move we have. Highly recommend!!!

  • on 18.11.2018

    I highly reccomend this company. Pablo & Andres we’re fabulous! Very professional. They were right on time & were very efficient. Very pleasant to deal with and were very accommodating as we had some last minute issues with our POD not fitting where it was intended. They brought a truck & made the transition very smooth.
    If you need movers - these are your guys!!

  • on 09.11.2018

    The Exceptional Moving guys were on time, quick and efficient, and super nice. Couldn’t ask for more!

  • on 03.11.2018

    Pablo and Chris are an “exceptionally” excellent working team. They took great care in handling all our pieces. I would highly recommend their services! Plus, they made a rather stressful event, fun.

  • on 03.11.2018

    I would definitely use them again. They arrived right on time. They work really fast without damaging your items, they were friendly, and exceeded all expectations. I would definitely recommend them to anyone looking for movers. My experience with exceptional movers has reassured the fact that I’ll never move myself again. The next time I move, I will most definitely give them my business.

  • on 26.10.2018

  • on 09.10.2018

  • on 07.08.2018

    Definitely exceptional service all around. Just be sure to ask questions of the company before the day of move. I thought two men were going to show up, and not three (unnecessary for my small move), and was charged a higher hourly rate as a result.

  • on 28.07.2018

    I have used this moving company twice. They are extremely friendly and professional and got both jobs done efficiently for an affordable price.

  • on 14.07.2018

    Super nice guys! They did a great job and will definitely call them again when I'm ready to move everything out of storage!

  • on 11.07.2018

  • on 06.07.2018

    I've used Exceptional Movers for both Residential and Commercial projects and they've always gone above and beyond my expectations. For the residential jobs, they're on time, courteous, and extremely careful with my personal belongings. For the commercial jobs they've given me competitive quotes with a clear understanding of the scope of work and seem to always come in under budget. Carlos and his team are the best in the biz. Schedule with confidence!

  • on 24.06.2018

    Moving can be stressful but Exceptional Moving takes great care to minimize the disruption for their clients. They are super professional, responsive, courteous and their pricing is very fair. I would recommend their services without any hesitation.

  • on 14.06.2018

    I had a wonderful experience with Exceptional moving! They were beyond professional and so nice! They wrapped every piece of furniture I had with blankets and with shrink wrap. I had very large and heavy things too and they took care of everything! I didn’t have to lift a finger! I would DEFINITELY use them for every move I need! Carlos and his team were awesome! 5 stars isn’t enough to give them!

  • on 09.06.2018

    On time, available to talk, updates, contacts were frequent to let us know that Exceptional was paying attention, alerts a few days before pick up, telephone call from pickup crew within ten minutes of arrival, hard working crew, very willing to help , just a great experience for us. Thank you Exceptional Moving!!!!!!!!!!

  • on 01.06.2018

    The name Exceptional Moving & More says it all. The experience was truly exceptional. We hired them on very short notice to unload a storage unit and large trailer. The team arrived right on schedule and couldn’t have been more efficient. We have them coming back this weekend to help assemble furniture.

  • on 26.05.2018

    Our business recently moved offices and had a very smooth move, thanks to the efforts of Chris, Isaac, Matt & David with Exceptional Moving & More. All were courteous, helpful and efficient. Thank you for making a normally painful event rather painless!

  • on 23.05.2018

    They did great work. They were very careful with all our stuff.

  • on 23.05.2018

    Exceptional Movers lived up to their name. There was a miscommunication about packing and they made it happen anyway. The team was great, both the packers and the loaders, and we got everything packed and on the truck in a few hours. The guys were friendly and polite, and they got all my stuff unloaded and setup quickly. I will absolutely recommend them to others.

  • on 22.05.2018

    The moving crew was professional, efficient and helpful. They worked in a timely fashion and provided great customer service.

  • on 18.05.2018

    Carlos and his crew are ver professional. They were careful and went above and beyond to help me and my family. I even recommended them to my mother in law and they took care of her as well. We have used them 3 times in the past several years and they have been excellent each time. They took care of our stuff and I would highly recommend them to anyone!

  • on 13.05.2018

    People were ontime friendly, and very professional.
    Will recommend you to anyone.

  • on 02.05.2018

    Arrived on time, called to meet out front. Worked well with me on setting furniture in particular places, and offered ideas for space management in the room. Helped assemble our bed. Great service! Thanks

  • on 30.04.2018

    TL;DR: great service, professionalism, care, and would hire again.

    My fiance and I had to move on quite short notice. I contacted a number of moving companies on Yelp and Exceptional Moving & More got back to me very quickly!! I spoke back and forth with someone to help schedule the appointment, on a Sunday! And they continued to get the details arranged for me after the office was said to close. The fact that after the first two hours are up they only charge by 15 minute increments was a big selling point for me, as well as the exceptional reviews I read online.

    Yesterday we had two amazing young men - Pablo and Isaac - come in to help us move. They were efficient, kind, and careful!! They double checked with me to make sure they knew exactly where things needed to go. They also helped us move out the washer and dryer in the place we were newly renting so we could move our own in. I would hire these guys again in a second! They were the best movers I've ever had, and I jokingly said to them "same time next year?" Though if we do end up moving again in a year I'll happily call them up to schedule it right away!

  • on 30.04.2018

    Excellent service. We had a huge load and the truck was rather small, but somehow they were able to get everything to fit with room to spare. They were courteous, friendly and professional. They also took time to protect all of our furniture with blankets and shrink wrap. Highly recommend them for your next move!

  • on 13.04.2018

    on time, as promised, good service, nice job

  • on 10.04.2018

  • on 01.04.2018

    The guys that moved us were great! They showed up on time and moved our furniture with care. Carlos runs a professional company and we couldn't be more pleased.

  • on 01.04.2018

    We used Exceptional Moving to receive, store and deliver a house full of furniture when we purchased a second home. They were incredibly easy to deal with, kept track of our shipments as they arrived, and finally did an amazing job when delivering it all! Highly recommend!!!

  • on 16.03.2018

    Carlos was very professional and courteous they did everything they said they would and I would recommend them to anyone who is moving they made it so easy

  • on 12.03.2018

    Pablo and Matthew were very professional and curteous. They didn't want to stop until the work was done. I'm a mother so j indisted fhey stop and eat. I offered and paid for their lunch.

  • on 23.02.2018

    Exceptional Moving And More is the moving company that we prefer to recommend to all of our clients. The staff is especially respectful, caring, patient, efficient, and professional.

  • on 19.02.2018

    Exceptional Moving was no less than EXCEPTIONAL! The Team that helped us move my Aunt from one apartment to another at Brookdale Senior Living was amazing. They were polite, prompt, patient, careful and went the extra mile for us. They finished ahead of schedule and did not over charge. I was so impressed and HIGHLY recommend this moving company!

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