Direct Transportation

Location
United Kingdom , GB-CO6 2JX COLCHESTER
Coggeshall Raod Earls Colne
Customer reviews

30 reviews

Transportation specialists since 2002

Direct Transportation is a dynamic and forward-thinking logistics company. We are offering our customers nationwide haulage, dedicated distribution services, specialist haulage, UK and European pallet coverage and warehousing.

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Offered services

  • Air freight
  • Road freight
  • Ocean freight
  • Logistics
  • Warehousing
  • Customs services

Geolocation coverage

North AmericaSouth AmericaEuropeAfricaAsiaAustraliaMiddle EastNorth Africa
Being a part of a freight forwarding network adds to the credibility of the freight forwarder and to the expected level of service.
FIATA
BIFA

Direct Transportation reviews

3.5/531 reviews
  • on 06.05.2022

  • on 01.04.2022

    I had the misfortune of dealing with this lot. The delivery driver rang 20 minutes before arrival and asked if there were 3 or 4 people around to unload about 13 kitchen cabinet units, which apparently weighed over a ton! This was of course not communicated with myself beforehand which I tried to explain that there was an adult on site but not to carry that much weight and i will be on site in 40 minutes to provide additional help, the driver did not care at all and I could tell the driver wanted to do everything to not deliver these items as he kept making excuses. Awful and unhelpful humans with zero empathy all round.
    Further to the above, there was a specific instruction from the kitchen supplier to ring 2 hours before arrival which was obviously ignored and not acknowledged. They then decided to write and lie to the kitchen supplier that there was no one on site on arrival (which of course the driver never reached and was an outright lie because there was someone at the residence but not myself, waiting for the driver) and that I was abusive without going into any details. The irony was when i called their office, the person LIED and said the driver was still on the way to deliver the items!

    Overall it was an unpleasant and harrowing experience so If you want a smooth and straightforward transaction, please avoid these lot at all cost.

  • on 31.03.2022

  • on 31.01.2022

    Great

  • on 06.12.2021

    The lads were really helpful good bunch thanks

  • on 05.11.2021

    No option for zero stars or I would give them zero.
    If your thinking of using this company to send pallets, think twice, especially if they are representing you and your business.
    I've lost more than £400 waiting for a delivery with dozens of delivery times given and then no show for my goods.
    Zero respect for the end user and none existent customer service.

  • on 25.08.2021

    A neighbour had a delivery. I politely asked if he was going to be much longer as he was blocking the entrance to the road .Basically got a rant about he would move when he was ready .After waiting for him to move again I gave up and has to park away from my house and walk baring in mind I was on my lunch break and short of time .Need to employ staff with manners

  • on 02.07.2021

  • on 24.04.2021

    Very slow loading hour wait

  • on 22.03.2021

  • on 16.12.2020

    Delivered with no appointment, dumped a full pallet at my neighbours, driver couldn't be bothered. Avoid if you value customer service.

  • on 04.12.2020

  • on 01.10.2020

    Very good great lads loading had a nightout in they yard no ploblems

  • on 18.08.2020

  • on 14.07.2020

  • on 06.10.2019

  • on 12.07.2019

    Where I work

  • on 08.02.2019

  • on 03.01.2019

  • on 11.08.2018

  • on 30.06.2018

    Very good place of work delivering goods over the country artic lorry's flatbed sand 18 tons

  • on 13.06.2018

    Great Boss

  • on 12.01.2018

  • on 13.12.2017

    Great company and staff

  • on 06.12.2017

  • on 04.11.2017

    Freight company

  • on 23.09.2017

  • on 11.09.2017

  • on 18.10.2013

    Direct Transportation are a courteous, professional, and capable firm. I haven't found anything they can't do. Would recommend to anyone.

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