Direct Transportation

Location
United Kingdom , GB-CO6 2JX COLCHESTER
Coggeshall Raod Earls Colne
Customer reviews

30 reviews

Transportation specialists since 2002

Direct Transportation is a dynamic and forward-thinking logistics company. We are offering our customers nationwide haulage, dedicated distribution services, specialist haulage, UK and European pallet coverage and warehousing.

Get a quote

Offered services

  • Air freight
  • Road freight
  • Ocean freight
  • Logistics
  • Warehousing
  • Customs services

Geolocation coverage

North AmericaSouth AmericaEuropeAfricaAsiaAustraliaMiddle EastNorth Africa
Being a part of a freight forwarding network adds to the credibility of the freight forwarder and to the expected level of service.
FIATA
BIFA

Comprehensive Review: Direct Transportation - Pioneers in the Freight Forwarding Industry

As an objective expert in the freight forwarding sector, one company that has stood out for its remarkable performance and unrivalled services is Direct Transportation. In my experience, the company humbly combines innovation, technological acheivements and high-end logistic services to set itself apart in a highly competitive industry.

Company Overview: Direct Transportation

Headquartered in London, UK, Direct Transportation is a renowned and trusted player in the freight forwarding industry. The company boasts its expansive portfolio of delivering reliable logistic services for a diverse range of businesses globally. Its services have enabled numerous organizations to maintain supply chain efficiency while ensuring the safe and timely transport of goods from one point to another.

Top-Tier Services

As a logistics provider, Direct Transportation offers a broad spectrum of services to cater to various businesses. Let us draw a closer look:

  1. Land Freight:

    Direct Transportation provides exemplary land freight services that prioritize safety and timely delivery. Their vast network of transport solutions ensures that goods are transported efficiently across the UK.

  2. Air Freight:

    Known for its rapid delivery times, Direct Transportation's air freight services are complemented by the team's keen attention to detail, enabling the exact tracking of cargo movements.

  3. Sea Freight:

    This service is characterized by cost-effectiveness and large cargo capacity, offering businesses an efficient method of transporting bulky goods over long distances.

  4. Warehousing:

    Direct Transportation also offers state-of-the-art warehousing services, providing safe, organized, and easy-to-access storage solutions. Their warehouse management system is equipped to store a variety of goods and facilitates efficient inventory management.

Technology-Driven Approach

One of the distinguishing factors that set Direct Transportation apart is their use of technology. Built on a robust technological framework, their forward-thinking approach ensures that they remain at the forefront of the logistics industry.

The company’s use of advanced tracking systems, logistics software, warehouse management systems, and automated operations not only enhances productivity but also contributes to client satisfaction. These solutions provide transparency into the delivery process, enabling customers to keep track of their shipments, which in turn bolsters trust and ensures peace of mind.

Customer-Centric Solutions

Direct Transportation’s services are unique and customer-centric, tailored to individual business needs. Recognizing that each business has its unique set of challenges and requirements, the company customizes its services to meet these specific needs.

The company not only establishes a close rapport with their clients but also delivers top-tier personalized services that are matchless in the industry. Their client-oriented strategies, flexible solutions, and constant communication have enabled them to retain a loyal customer base for years.

Expert Team

Direct Transportation's success also lies in the expert team that powers its operations. The company’s professional team includes specialists in freight forwarding, warehousing, customer service, logistics, and more who work diligently to deliver top-notch services.

Their in-depth industry knowledge and unparalleled logistical expertise contribute significantly to ensuring that goods are transported safely, securely, and on time, every time.

Sustainability Commitment

Direct Transportation recognises the impact of logistics on the environment and thus actively pursues sustainability in their operations. They implement eco-friendly processes such as fuel-efficient routing and paperless operations to reduce their carbon footprint. Their commitment to sustainability shows their dedication to being a forward-thinking and responsible organization.

All in all, Direct Transportation is not just a logistics service provider, but a reliable partner in the freight forwarding industry. Their commitment to service excellence, combined with their innovative approach and customer-focused strategy, positions them highly amongst their competitors.

Direct Transportation reviews

3.5/531 reviews
  • on 06.05.2022

  • on 01.04.2022

    I had the misfortune of dealing with this lot. The delivery driver rang 20 minutes before arrival and asked if there were 3 or 4 people around to unload about 13 kitchen cabinet units, which apparently weighed over a ton! This was of course not communicated with myself beforehand which I tried to explain that there was an adult on site but not to carry that much weight and i will be on site in 40 minutes to provide additional help, the driver did not care at all and I could tell the driver wanted to do everything to not deliver these items as he kept making excuses. Awful and unhelpful humans with zero empathy all round.
    Further to the above, there was a specific instruction from the kitchen supplier to ring 2 hours before arrival which was obviously ignored and not acknowledged. They then decided to write and lie to the kitchen supplier that there was no one on site on arrival (which of course the driver never reached and was an outright lie because there was someone at the residence but not myself, waiting for the driver) and that I was abusive without going into any details. The irony was when i called their office, the person LIED and said the driver was still on the way to deliver the items!

    Overall it was an unpleasant and harrowing experience so If you want a smooth and straightforward transaction, please avoid these lot at all cost.

  • on 31.03.2022

  • on 31.01.2022

    Great

  • on 06.12.2021

    The lads were really helpful good bunch thanks

  • on 05.11.2021

    No option for zero stars or I would give them zero.
    If your thinking of using this company to send pallets, think twice, especially if they are representing you and your business.
    I've lost more than £400 waiting for a delivery with dozens of delivery times given and then no show for my goods.
    Zero respect for the end user and none existent customer service.

  • on 25.08.2021

    A neighbour had a delivery. I politely asked if he was going to be much longer as he was blocking the entrance to the road .Basically got a rant about he would move when he was ready .After waiting for him to move again I gave up and has to park away from my house and walk baring in mind I was on my lunch break and short of time .Need to employ staff with manners

  • on 02.07.2021

  • on 24.04.2021

    Very slow loading hour wait

  • on 22.03.2021

  • on 16.12.2020

    Delivered with no appointment, dumped a full pallet at my neighbours, driver couldn't be bothered. Avoid if you value customer service.

  • on 04.12.2020

  • on 01.10.2020

    Very good great lads loading had a nightout in they yard no ploblems

  • on 18.08.2020

  • on 14.07.2020

  • on 06.10.2019

  • on 12.07.2019

    Where I work

  • on 08.02.2019

  • on 03.01.2019

  • on 11.08.2018

  • on 30.06.2018

    Very good place of work delivering goods over the country artic lorry's flatbed sand 18 tons

  • on 13.06.2018

    Great Boss

  • on 12.01.2018

  • on 13.12.2017

    Great company and staff

  • on 06.12.2017

  • on 04.11.2017

    Freight company

  • on 23.09.2017

  • on 11.09.2017

  • on 18.10.2013

    Direct Transportation are a courteous, professional, and capable firm. I haven't found anything they can't do. Would recommend to anyone.

Write a review