Diamondline Delivery Systems, Inc.

United States , 83642-0938
1450 North Hickory Avenue Meridian
Customer reviews

45 reviews

Service you can count on

We are an LTL carrier servicing, Oregon, Washington, Utah and Idaho. We offer next day service between most Metropolitan areas within our network. We also work with a number of partners to offer uninterrupted service across the entire West Coast.

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Offered services

  • Road freight
  • Hazardous goods

Geolocation coverage

North America

Diamondline Delivery Systems, Inc. reviews

3.8/545 reviews
  • Brenda Green
    on 27.01.2024

    The worst company on the planet to do business with. It took them 25 days to get my package from Portland to Central Oregon, a 4-hour drive. I still don't have my package. They did not show for the scheduled delivery appointment time. When I called to find out why they didn't show, Kandice said the delivery driver was there. When I told her I have cameras all over my property and he absolutely did not show for the scheduled delivery she became belligerent, rude, disrespectful and started yelling at me over the phone. These people straight up lie to their customers. The worst customer service experience I have ever had! The only reason I gave one star is because -10 is not an option.

  • on 08.06.2022

    I love working here. Very family oriented. Regular schedule, 40 hours a week as a truck driver is unheard of in our industry. Excellent pay and better than Excellent retirement!

  • on 10.05.2022

  • on 06.05.2022

    Gotta put 5/5 They have always had our backs and been good and professional with us with reasonable prices.

  • on 02.05.2022

    Driver was helpful, he was happy to help me move the large box off the driveway.
    -thank you

  • on 28.04.2022

    I shipped a pallet through YRC Freight and they don't deliver to the location I need my pallet shipped to so they transferred it to Diamond Line Freight on the 15th of April. It's now the 27th of April and I've been calling about every other business day and they still haven't even unloaded the trailer my pallet is in so they don't officially know where my package is and they can't give me an estimated delivery. Why is it taking more than 12 days to unload a trailer? I'll avoid Diamond Line at all costs in the future.

  • on 24.03.2022

    Great for all your shipping and receiving needs. All the drivers are super friendly Lewis does an exceptional job.

  • on 08.03.2022

  • on 18.02.2022

  • on 13.02.2022

    Good people.. In& out.

  • on 13.01.2022

    Read the reviews. Extremely rude and very unhelpful. I spoke with 4 different people at their "customer service" all here in Boise. Very rude and refused to help, even laughed saying "we are really busy" and hung the phone up. Boise, if enough of us leave accurate negative feedback we can get them out of the valley

  • on 17.12.2021

  • on 05.12.2021

  • on 14.09.2021

    The guy showed up to deliver our service parts was the most unprofessional and downright rude driver I’ve ever dealt with in 25 years.
    I could express three offensive actions in a 5 minute delivery. Do not recommend.

  • on 04.04.2021

  • on 28.03.2021

    Quick, easy, and worry free. Great prices. I will assuredly use them again.

  • on 26.07.2020

    I have delivered to a couple of there docks and they are always great

  • on 20.04.2020

  • on 15.04.2020

    Great service

  • on 07.02.2020

    We have deliveries frequently shipped using Diamond Line and they are always very helpful and friendly. Our driver today, Seth, was professional and extremely helpful getting our shipment in our doors while it was dumping snow outside.

  • on 16.11.2019

  • on 26.10.2019

    Went to the front office to ask for someone who works there, the lady was insanely rude and didn't even know if he worked there or not and told me to wait outside. She was very unhelpful, she shrugged more than she actually spoke. We were disappointed in her attitude and the way we were disrespected.

  • on 07.05.2019

    Heads up. It might say be there by four but they won't let you in until 4am when receiving gets there. Don't pull into their driveway until four. If you get here early park on the street.

  • on 01.03.2019

  • on 25.01.2019

    Staff weren't the friendliest group.

  • on 09.12.2018

  • on 01.05.2018

  • on 23.04.2018

    Company is a joke and driver was extremely rude. Driver told me he needed a skid steer or a team of people to unload my item. I paid for a drop tailgate delivery to my house. Called customer service and they were no help at all. On top of all that they damaged one of the items that they shipped.

  • on 02.03.2018

    Easy to work with! Customer service is Always helpful! I always get my shipments without damage unlike other freight companies that I have tried! I will definitely continue to use them and recommend them to others.

  • on 28.02.2018

  • on 07.12.2017

    This is the best LTL carrier in southern Idaho.

  • on 12.11.2017

    Picking up my package was very quick and easy.

  • on 31.10.2017

    This delivery service is horrible. They made a delivery appointment with me and never show up and did not even bother to call me. I called them, they told me they are done for the day. They are so stupid and can't even track my package by name, address or phone number. I read many other reviews have the same problem. I hop[e this business will go down to hell soon.

  • on 17.07.2017

  • on 03.07.2017

  • on 02.03.2017

    All shipments received by this company have been damaged! Never again

  • on 26.01.2017

    Very quick off loading.. always a quick process. Loves t/s near by. Your able to park on the street in front of the facility

  • on 01.04.2016

    It's a freight if waiting for a door that usually means there extremely busy which is a good thing next time be patient , as a trucker I've been to many companies and had to wait for a door it's part of being a truck driver maybe try a new profession,diamond line is a great family company with reasonably great people .

  • on 02.10.2015

  • on 27.04.2015

    This place is not the greatest. They just do what they got to do and they don't care for outside carriers.
    but a forklift driver that was helping me out was a good guy.
    Yall need more ppl like him over there.

  • on 01.08.2014

    As far as a them getting incoming freight their in no hurry to get the outside carrier back out on the road. Arrived at 4am here it is 9am and still waiting for a dock. Not the first time this happened and I'm sure it won't be the last time.

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