DHL Global Forwarding

Location
Canada , CA-L5T 2V7 MISSISSAUGA, ONTARIO
6200 Edwards Blvd.
Customer reviews

130 reviews

LOGISTICS FOR THE CONNECTED AGE

We're part of the world's leading mail and logistics group

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Offered services

  • Air freight
  • Rail freight
  • Road freight
  • Ocean freight
  • Logistics
  • Warehousing
  • Customs services
  • Hazardous goods
  • Value added services

Geolocation coverage

North AmericaSouth AmericaEuropeAfricaAsiaAustraliaMiddle EastNorth Africa
Being a part of a freight forwarding network adds to the credibility of the freight forwarder and to the expected level of service.
FIATA

DHL Global Forwarding reviews

3.5/5102 reviews
  • on 28.03.2022

    Honestly how hard is it to look up someone's name on an intercom for the building and call them? They claimed they try to deliver, but didn't have the acess code to enter the building. I later spoke with someone who assured me the driver will be back today. Who knows if they will arrive or not. Plus they even have my phone number. Obviously not trying hard enough to deliver. Very frustrating dealing with them.

  • on 28.03.2022

  • on 17.03.2022

  • on 11.03.2022

  • on 19.02.2022

  • on 08.01.2022

  • on 21.12.2021

    Good

  • on 11.12.2021

  • on 03.12.2021

    It's ashamed these guys can care less that you try to make it a point to be early

  • on 02.12.2021

    Working for this company was a waste of time. The management is crumbling, the employees constantly quitting. The place is a mess. People need to be held accountable starting with management down to the employees chosen. Incompetent forklift truck drivers who cannot communicate to save their life CONSTANTLY messing up orders and having agency workers take the blame. It’s extremely sad, there is no leadership amongst another, nobody to TEACH you exactly the full dynamics of the job you are doing.
    They pay terrible and never on time, constantly having to argue with managers about my hours, showing proof on a weekly basis.
    Unsafe working conditions etc.
    I STRONGLY recommend you not applying here and not working for this garbage place.

  • on 26.11.2021

    DHL TAKES MONEY BEFORE DELIVERY IF THEY HAVE TO GET PAID FOR DEKIVERY FEES AT TIME OF DELIVERY...THEY WILL GET PAID ONLY CUSTOMERS DISSATISFATION,FRUSTRATION AND DEMOTIVATION AND SAD FACE AS DHL NEVER KEEPS ITS PROMISE. AS PROMISE IN THIS BUSINESS IF BROKEN NO REFUND HAS TO BE GIVEN AND NO LAW ACTUALLY PRORECT CUSTOMER FROM THIS KIND OF FAKE PROMISES BEING BROKEN AND DHL TAKE ADVANTAGE OF THIS AND NEVER GETS UR SHIPMENT ON TIME AND SAVE THEIR MOST MONEY AND TAKE CUSTOMERS MOST MONEY..SUCH A WONDERFUL BUSINESS MODEL

  • on 16.11.2021

  • on 29.09.2021

    Awful...they send me to a wrong location and still I wasn't able to pick up my package

  • on 03.09.2021

    Still haven't got a proper quote yet, just run around

  • on 20.07.2021

  • on 14.07.2021

  • on 06.06.2021

    My friend Robert works at DHL Express. He informed me their are high volumes of covid-19 exposure in the business that is not getting looked after. He told me nobody quarantining after they feel covid-19 symptoms. The whole business doesn't care about manditory health regulations.

  • on 11.05.2021

  • on 17.04.2021

    Very expensive they were charging $139 for delivery of a an envelope which I received from back home for $40

  • on 23.03.2021

  • on 16.03.2021

  • on 23.02.2021

  • on 02.02.2021

  • on 28.12.2020

    My order was a bit slow (15days). I should have ordered sooner.

  • on 24.11.2020

    Great place to work for

  • on 22.11.2020

  • on 22.10.2020

    Always a pleasure to work with their TEAM

  • on 08.09.2020

  • on 27.08.2020

  • on 18.07.2020

    POS drivers dont know how to open a door, drive into and enter a building. They have done this to people in my building many times. Lazy drivers pretend to deliver in the system but never came to the building.

  • on 25.06.2020

    Great workin place... Go air ops Go

  • on 09.06.2020

    DHL service pro, délivrer bien et assurer, faite leur confiance j'ai jamais eu un probleme avec DHL

  • on 26.05.2020

  • on 05.05.2020

  • on 28.03.2020

  • on 13.03.2020

    they dont know how to knock on doors or ring doorbells. If payinf for faster shipping not worth it as the standard shipping is faster.

  • on 07.03.2020

  • on 08.02.2020

  • on 01.02.2020

  • on 31.01.2020

  • on 21.01.2020

  • on 14.12.2019

  • on 14.12.2019

  • on 11.12.2019

    The worlds most international logistics company, we always get it right first time.

  • on 21.10.2019

  • on 16.09.2019

    No answer

  • on 22.08.2019

  • on 15.07.2019

  • on 10.07.2019

  • on 25.05.2019

    Good service

  • on 05.05.2019

  • on 04.05.2019

    WHAT PEOPLE HERE SO MISERABLY HAVE FAILED TO REALIZE IS THAT THIS IS DHL GLOBAL FOWARDING NOT THE DHL EXPRESS (COURIER SERVICE). THEY ARE TWO DIFFERENT COMPANIES ALBEIT UNDER THE SAME BRAND. DHL GLOBAL FORWARDING DOES NOT DEAL WITH COURIER SERVICES. PLEASE PAY ATTENTION WHEN YOU LEAVE COMMENTS ABOUT BUSINESSES!

  • on 16.04.2019

    The information shown on the website is not real time. No one reads the instructions you put online for deleivery. There is no coordination among their staff. for a package dhl labelled it as "bad address " I called 3 times to correct it but nothing happens. So I would think of changing doing bsuiness with dhl in future.

  • on 30.03.2019

  • on 26.02.2019

    Top courrier service

  • on 23.02.2019

    Good experience....no issues.

  • on 13.01.2019

    Very friendly & helpful customer service and efficient system. It was a piece of cake sending a package overseas.

  • on 28.12.2018

    I have been waiting for a sign on delivery package, according to the website and tracking information-they tried to deliver it once when I wasn’t home-fine no slip was left on the door knob. Next day- 1:59pm 4 people were in the house, 3 cars out front, I personally was in my garage with it open, before leaving the house, and this driver either avoids me and puts a sorry we missed you slip on my door or is lying about the time. Regardless I missed the person. Now what do i do, call them up, I’d like to pick it up in person please, oh now the package is in the Hamilton airport, we drove it from Oakville to Hamilton holding at the airport. Can I go pick it up? No you have to wait until next week now. So I’m paying shipping and duty/taxes on what exactly? My delivery driver to be an incompetent idiot unfit for driving and delivering parcels? please tell me DHL what on earth kind of customer service is this for someone whom is paying for you to do the job you do everyday?

  • on 24.12.2018

  • on 11.12.2018

    Appalling customer service. Call agents are untrained and rude on the phone. Takes for ever to handle a complaint/claim. I will not be shipping with this company ever again, you shouldn't as well.

  • on 05.12.2018

  • on 28.11.2018

    NEVER USE DHL. They truly are the worst company.

  • on 08.11.2018

  • on 07.11.2018

  • on 06.11.2018

  • on 01.11.2018

    No star, very very very horrible company to work with do not use them, I called 3 customer service and each gave me false solution 2 weeks now haven't received my package.

  • on 25.10.2018

    DO NOT USE DHL!!! I ordered a $103 item from over seas and was charged over $30 in duty/Fees! The website only offered DHL Express as a shipping choice (shipping was included in the price). I thought it was the government that made a mistake converting the currency. Nope. $12 for duty and the rest were DHL fees. I will be reporting this to the BBB and Ontario Consumer Protection.

  • on 24.10.2018

  • on 18.10.2018

    You can use a photocopier

  • on 29.09.2018

  • on 25.08.2018

  • on 25.08.2018

  • on 12.08.2018

  • on 10.08.2018

    Busy place

  • on 01.08.2018

  • on 20.06.2018

  • on 16.06.2018

    DHL is not the company for small business. I had to ship two boxes via DHL because my customer requested I use their DHL number. I went to a DHL location. After carrying my boxes in and sweating in the sun I was informed by the "Post Net" Employee (Winston Churchill and Dundas) that they didn't have any DHL waybills. I complained a bit but "Post Net" did not offer any solutions so I left. I then tried to book a DHL pick up online. OMG! Worst online experience in a long-long time! It was so bad. So Bad, So Bad. So here I am. The truck has not come. I'm waiting. It's almost 8pm.

    "Post Net" and "DHL" are not your shipping choice!

  • on 06.06.2018

    Worst service in the business! I was tracking my parcel that showed it being on the truck at 11:21 am, after waiting most of the day I needed to step out only to return and find on the tracking site driver stopped by at 16:45. 7 hours and 24 minutes and still no parcel. If I can avoid ever using them again I would! Oh and they charge the brokerage fee without even asking if you want to self declare. It's a simple and easy process that takes 10 min or so and they wanted to ding me for an extra $40.
    Maybe a German company but they are far from German efficient!

  • on 14.04.2018

  • on 05.04.2018

  • on 17.03.2018

  • on 26.02.2018

  • on 31.01.2018

    Courier service

  • on 29.01.2018

    just shut my phone after i said i got 1 question

  • on 26.01.2018

    Freight Forwarding Company. Excellent Service.

  • on 18.01.2018

    I called and asked if this a location that I can ship parcels from the girl said "no, I'll transfer you" before I could even speak. Rude phone manners in my opinion, I didn't need to be transferred I was just looking for a location close to me. It's polite to ask before you transfer someone, even if you believe their answer will always be yes.

  • on 17.01.2018

  • on 05.01.2018

    Very bad experience ,They dont have time frame, you have to wait whole day till 7 or 8 PM. They want you to take day off and keep on waiting for the packet.

  • on 04.01.2018

  • on 30.12.2017

  • on 25.12.2017

  • on 24.12.2017

    The No. 1 freight forwarder in Cananda

  • on 18.12.2017

    Said my package would arrive within end of day friday. the way dhl works is if your package is arriving that day you have to wait from 11am to 8pm and home without stepping out. they dont provide a short time frame they give a full 9 hours.

    waited all day friday no arrival

    waited all day saturday...again no arrival.

    waited all day sunday to be sent an email saying the driver didnt find anyome home. False was waiting all day.

    currently monday i leave for travel tomorrow and have still not got my package. their customer service is also useless. they can not give any substantial/useful information.

    trust me dont choose dhl

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