dfs worldwide

United Kingdom , GB-TW14 0AN FELTHAM
Unit 7 Marlin Park Central Way
Customer reviews

68 reviews

Tailor made shipping & logistics

DFS Worldwide is an independent privately owned freight forwarding, logistics management and international shipping company, that provides exceptional services to commercial clients, private individuals and agents worldwide.

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Offered services

  • Air freight
  • Road freight
  • Ocean freight
  • Logistics
  • Warehousing

Geolocation coverage

North AmericaSouth AmericaEuropeAfricaAsiaAustraliaMiddle EastNorth Africa
Being a part of a freight forwarding network adds to the credibility of the freight forwarder and to the expected level of service.

dfs worldwide reviews

3.5/569 reviews
  • on 13.05.2022

    stay away ! worst service ever ! rubbish !

  • on 13.05.2022

    bunch of robbing thiefs, STAY AWAY !!! very bad service. very bad communication. they lied so much just to get the money out of you.

  • on 13.05.2022

    STAY AWAY! save yourself time and money ! dont believe in a word they are saying. they damaged the load, overcharged me hundreds of pounds. i still cant believe how can they treat people like this and still operate.

  • on 01.02.2022

    Extremely poor experience with the import of 8 x containers full of goods. Avoid at all costs.

  • on 19.11.2021


  • on 23.10.2021

  • on 05.10.2021

  • on 29.08.2021

    Good communication, professional service

  • on 07.08.2021

  • on 20.05.2021

  • on 14.01.2021

    Firma transportowa oraz agencja celna

  • on 14.12.2020

    Friendly people to deliver and collect from

  • on 25.10.2020

  • on 23.10.2020

  • on 02.10.2020

  • on 29.09.2020

  • on 22.07.2020

    Very rude employees, deplorable

  • on 14.07.2020

  • on 06.07.2020

    Messed up the invoice, increased charged multiple times, use cheap delivery companies.

    Avoid if you don't want major issues.

  • on 30.06.2020

    Very busy warehouse,staff helpful and load quickly.
    Industrial Estate small and very busy so driving an artic is difficult so proceed with extreme caution.

  • on 22.06.2020

  • on 04.06.2020

  • on 28.05.2020

  • on 23.05.2020

  • on 25.03.2020

    the communication can see some improvement

  • on 27.11.2019

    Amy is amazing, I recently bought furniture in Turkey and had it shipped over to the UK, Amy went out of her way to ensure the service I received was as good as she could make it, she kept me informed every step of the way, she was Brilliant!! Everything arrived safely and on time, Amy, you are a true asset to your company, I hope they appreciate you as much as I do, THANK YOU SO MUCH!

  • on 18.11.2019

    Would give this company 6 stars if I could. DFS is a professional, efficient and competitively priced global freight forwarder. I shipped an appliance from the UK to the USA a couple weeks ago and DFS was courteous, responsive and got my item there quickly and undamaged at a great rate! Special thanks to Amir in Sales and Jordan in Senior Operations/Logistics - you both made the experience a total breeze!

  • on 03.10.2019

    Rachael is a SUPERSTAR! She was so helpful and professional from day one. I brought my personal belongings from Sydney to London and although there were a few hickups with other providers along the way, Rachael helped sort everything out and was so lovely to deal with. I highly recommend this amazing company. Thank You so much guys.

  • on 19.09.2019

    A really excellent service.
    Amir, sales consultant, was very professional and always responded quickly and efficiently to explain every detail I needed to know. Made the whole process very easy.
    Will definitely use them again.

  • on 03.09.2019

    We used DFS to ship our home contents from Sussex, UK to Sydney, Australia. The folks at DFS made the process simple to understand and helped us through the minefield of logistics and documents required.

  • on 23.08.2019

    Amir & Muztaba did everything and help us with our shipment. Great guys and great service. We can not thank them enough and we will definitely work with them again! Thank you!

  • on 21.08.2019

    Excellent. Slight delays but all to ensure safe end delivery of our personal goods and family memories.
    I recommend DFS and will use their services again in the future if need be.
    Wonderful, helpful people to work with. Thank you Amir.

  • on 31.07.2019

    I would like to thank DFS Worldwide (UK) for shipping my goods to
    Turkmenistan. This was really fast and much cheaper than competitors.
    At that time I was desperate in search of a shipping company, because
    shipping to my country is not easy, and you were like a gift for me.
    God bless you.

  • on 12.07.2019

    Brilliant company, efficient clearance process, friendly customer service, very professional!

  • on 02.07.2019

    What a load of rubbish.. They claim to help people who work selling products on Amazon but don't even have the time to listen. A customer service nightmare... Glad I did not use them..

  • on 25.06.2019

    My experience with this shipping company is probably the worst I have ever had in terms of customer service. The staff is extremely unhelpful and when they talk to you on the phone they are extremely rude and condescending. It took me nearly two weeks to get my shipment purely because of their rudeness and unreasonabless. Do yourself a favour if you need a shipping agent DON'T USE THEM

  • on 08.06.2019

  • on 01.05.2019

    Our first time importing from Thailand. DFS Worldwide were very helpful and patient with us. It all went very smoothly. Great service, will be using them again.

  • on 18.02.2019

    I have ordered a sofa and then this was cancelled within 24 hours, but still have receive my money back into my account. I have been the the Brent Cross more than twice and asked for my refund, but each occasion I was promised this was going to be done. I waited for over 20 months, and still no refund. I called their customer service which was helping in raising my concerns. DSF customer service manager Holly was very rude the way she spoken to me. I was told that I won't be getting a reply from the concerns I raised. A large sum of my money being sitting into their account, and I not been dealt with properly either.

  • on 18.02.2019

    Thanks Emilia and Sandev so helpful, excellent service, quick response and cost efficient.

  • on 08.02.2019

    Fantastic and cost-efficient service by DFS Worldwide! Amir and Swati did an amazing job with our export to Oman and we shall be using again their services.

  • on 23.01.2019

    Our first commercial shipment and I can not fault the patience and service given to me by these guys. Amir and Swati have been nothing but helpful, polite and quick to respond with all our correspondence. Thank you so much for everything. I highly recommend this company.

  • on 24.12.2018

    Brilliant service !!they custom cleared and delivered my goods quickly.I used others company previously for importing the same good and it took far too long.DFS did a fantastic job!5 stars service,I'll use them again in the future.Highly recommend to everyone!

  • on 18.12.2018

    Friendly team and got back to my quote very promptly, great service and happy with the cost very happy would recommend

  • on 18.12.2018

    We received our goods in good condition and on time. Thank you for the excellent customer service. we defiantly recommend DFS Worldwide to friends and family.

  • on 17.12.2018

    Excellent service , great service, so helpful and very quick response time

  • on 05.12.2018

    Awful service and a complete sham.Information given on the web re. the pricing and delivery period does not match the information given by the sales executives. The reality is even worse.

  • on 14.11.2018

    Doručují zboží z anglie do české republiky více jak 30 dní, mají od nás 3.500 eur.
    Vůbec nekomunikují a na 10 mailů neodepsali. Velmi špatné.

  • on 09.11.2018

    Dramat uszkodzili mi towar podczas transportu do dzisiaj nie otrzymałem ani towaru ani pieniędzy a nie było ich mało bo 2200 euro nie poważna firma. nie polecam uważać na tą firmę

  • on 14.09.2018

    Excellent service and price.

  • on 15.08.2018

    Fast and reliale service. Thank you

  • on 07.08.2018

    Excellent and efficient service.

  • on 25.07.2018

    Great customer service. We have used this company several times now and every time received our goods in good order and on time. I highly recommend DFS.

  • on 26.06.2018

    If you want to ship your stuff with them please Stop. They are Not responsible for any damages to your goods. They ask you to pay them by Cash and won't accept any bank transfer. After their quotations, you will receive an extra charges again, when you want to cancel with them they ask you to pay for a heavy fine!

  • on 07.06.2018

    DREADFUL! called for a quotation and emailed after a requested details, their response was we do not ship cotainers - talk to fedex and then they hung up.

  • on 15.05.2018

    Great bunch of people

  • on 22.02.2018

  • on 24.10.2017

  • on 21.09.2017

    Staff was very helpful. They quoted me a very competitive price and also provided storage which helped me in finding my apartment in UAE. They handled all my queries very well. Luggage arrived safe and sound at my door step on the agreed date. Whenever I rang from UAE my call was attended and responded quickly. The lady who helped me in all process (Emilia) had been so helpful during all this process. I am grateful for their services.

  • on 24.07.2017

    Sent loads of emails for a quote and never got a reply
    Waste of time!

  • on 23.07.2017

  • on 20.06.2017

    had an interview here got no response back totally unprofessional by the employer!!

  • on 15.03.2017

    Nice staff,fast forklift drivers,you don't have to wait a lot to be loaded/unloaded.

  • on 23.03.2016

    Extremely unprofessional. Do not return emails or phone calls!
    There manager Collin Bamade took my money for a contract I had with another party to hold in es-cue while I awaited a contract to be delivered. The contract was cancelled and they were suppose to return my money. When I tried to contact them to arrange my refund they ignored my emails and phone calls! A bunch of thieves!

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