Cyprus Global Logistics: A Comprehensive Review
In this fast-paced world, freight forwarding and logistics solutions are indispensable for modern businesses. Among the credible names in the industry, Cyprus Global Logistics stands out due to its extensive range of services and customer-oriented approach. This article aims to present a comprehensive review of the company from an objective and experienced point of view.
Overview of Cyprus Global Logistics
Cyprus Global Logistics is a leading freight forwarding company based in Limassol, Cyprus. It offers a broad spectrum of logistics solutions, including air, sea and road freight, storage and warehousing, customs clearance and distribution. The company leverages its extensive network of connections and partnerships across the globe, providing reliable and efficient logistics services and ensuring the seamless transport of goods from origin to destination.
Competency in Freight Services
1. Air Freight Services
Cyprus Global Logistics' air freight service is characterized by efficiency, speed, and reach. They offer mighty cargo handling capacity and ensure timely delivery of goods, making it a suitable choice for time-sensitive shipments.
2. Sea Freight Services
As for sea freight, their services are marked by versatility and reliability. Cyprus Global Logistics manages all types of commodities, from large containers and out of gauge cargo to smaller LCL loads, offering frequent and timely departures to a wide range of global destinations.
3. Road Freight Services
Their road freight services encompass both full load (FTL) and less than load (LTL) options, ensuring efficient land transport across Europe. With a solid network of reliable carriers, they guarantee safe and prompt delivery of goods.
Warehousing and Storage Capabilities
In addition to freight services, Cyprus Global Logistics also impresses with its warehousing and storage solutions. They offer safe and secure storage facilities, equipped with modern technology for monitoring and managing inventory. Their storage solutions cater to diverse needs, whether it's short-term storage or long-term warehousing.
Customs Clearing and Distribution Services
The company has a team of experienced customs brokers who handle all customs formalities, ensuring smooth transit of goods. Additionally, their distribution network spans globally, delivering goods directly to the doorstep of the consumers, thus amplifying the convenience factor.
Customer-Centric Approach
What sets Cyprus Global Logistics apart from many others in the industry is its dedication towards customer satisfaction. They understand the diverse needs of customers and tailor their services accordingly. This customer-centric approach reflects in their flexible pricing, personalised services, and their relentless commitment to delivering on promises.
Innovative Technological Adaptation
To stay abreast of the changing dynamics in the logistics industry, Cyprus Global Logistics adopts innovative technology. Their use of advanced tracking systems ensures real-time monitoring of shipments, providing peace of mind to their clientele.
Over the years, Cyprus Global Logistics has carved a niche for itself in the freight forwarding industry, and it's not hard to see why. Its commitment to providing reliable, fast, and customer-oriented services makes it a reliable choice for businesses of all sizes. Here's hoping that this comprehensive review has presented a clearer picture of Cyprus Global Logistics and its range of services.
The world of freight forwarding can be a complex field, but with companies like Cyprus Global Logistics taking the reins, businesses can certainly look forward to a smoother and more efficient journey.
Chry Kap
The staff was very polite and helpful.
My order came on time and in perfect condition. 5* from me
Sharon Diffin
Just had my 2 sofas I ordered from Polihome delivered and the experience was a delight from start to end. I had a call this morning to ask if I could accept delivery tomorrow (which I jumped at and said how desperate I was…a few hours later I had another call saying they could deliver today if I wanted) I accepted in a second) the service was brilliant I was updated when the drivers left the depot and then when they were 15 minutes away, when they arrived the two chaps were brilliant so polite and helpful. This is my second delivery by Cyprus global and both have been outstanding. Bug thanks to Cyprus global
shiri gvanter
Great service, we sent our shipment from Berlin to Cyprus. All of our boxes came safely and on schedule
Batum Jemesson
Ужас
Rouni Mitchell
Ужасная доставка
Idea Deploy
Worst delivery ever. Damaged my furniture when delivered
Adam Nowak
Highly recommended. Very very good company , great communication.Excellent , professional service. Maria response to emails straight away without delay. She was Very helpful. Even during this difficult time they were sorted everything, because we could not collect the car ourselves. So was kept in the warehouse for such a long time/ without any extra cost ( which was a big surprise for us , as all this situation was very stressful) so they were fair. I am very appreciate for all their help. Maria . :)
Katerina Kontopyrgou
Antreas
Terrible company, I order sofa from the Polihome should arrived 1 week ago to my house this company called me and said we are going to delivery it, still waitting, the delivery Day i am calling them and they said sorry we change your delivery Day and we Will delivery it tomorrow, still waitting for the delivery.... Nobody called me to tell me if they changed the Day Again also they dont answer them Phone line!
Hayley Clark
I ordered an item from IKEA on the 23/01/2021 and it said up to 11 days delivery which was no problem. This company is the one that does the delivery for them. I received a message from the company on the 04/02/2021 stating that the item will be delivered on the 05/02/2021. Bare in mind they give no time slot. I called the company to confirm delivery on the 5th and asked what time they deliver till. The guy told me it is out for delivery and they deliver until 18:30-19:00. The delivery truck arrived at 18:00. The guys had the invoice for the item but the item was not located on the truck. I asked them when it will be delivered, they said maybe Saturday, maybe Sunday. One proceeded to joke and say never. I also asked who could I contact in terms regarding the delivery during the weekend as the offices are closed. They responded with ‘We will call you before we deliver’ Bare in mind they called 10 minutes before delivery on Friday. So I was expected to stay home, as I did on Friday to wait and see IF they decided to deliver. They did not. It is now Monday 08/02/2021. I have called the in the company in the morning, spoke to the same person and he said it will PROBABLY be delivered Tuesday. I then responded that I wanted assurance that it WOULD BE DELIVERED on Tuesday, not probably. He said he would call back. He hasnt. No apology given at all. I have been in contact with IKEA since speaking to the delivery company and was told they would be in contact with the delivery company and they would get them to call me as it was the company's mistake and they should be doing everything possible to correct it. I still have not received a call from them and they close in half an hour. Appalling behavior, customer service and terrible organization. Will this item ever be delivered? Who knows?!
j
Terrible service, lost all my belongings when shipping from UK. Would avoid
vaggelhs padazopoulos
Απαράδεκτοι.. Κοροϊδεύουν τον κόσμο... ΑΠΑΡΆΔΕΚΤΟΙ...
paminius
AVOID! Worst company to deal with! From start to finish.
There’s a whole list of wrong doing in our case (Customs clearance for Car from UK and MOT/Registration in Cyprus.
Late delivery.
Custom forms filled in wrongly, so big delay in passing car through customs, leading to them asking for more unnecessary documents. Never accepted their mistake, blaming always Customs.
We had to directly communicate with customs and managed ourselves to solve the problem they caused, bypassing the company.
When finally customs released the car, the company gave us wrong address in Limassol to collect it (their office instead of the dock). Lost precious time there. Had to pay extra for storage at the dock, when it was agreed there would be no extra charges for that.
Payed extra money for MOT and registration to them, then staff started lying about process and timings. We cancelled that agreement but we never received a refund, as their manager promised.
Formal complaint made to manager, who responded with an almost robotic email, vaguely apologising for the frustration, delay and upset it caused us.
We are taking legal action against them to claim refund and compensation.
George Evripides
Harris Varnava
It was a pleasure having to do business with this Chaps. Τheir desire is to serve as best they can. Strictly reccomended.
Joel Trumper
Highly recommended! Zoe, Maria, Zina and the team really went the extra mile to get our car imported before Christmas - hugely grateful to them for all their assistance. Wouldn't have been possible without them!
Greg Szanto
Terrible company to deal with. Avoid!
They were dishonest from the beginning to the end.
They caused so much stress and anxiety, and I had to pay a lot more than quoted. They lost my V5 logbook causing a month delay, and in the end, I've got my vehicle without any paperwork. I had to chase it up, making several trips to their office.
In the end, they mysteriously found my V5 logbook, but no apologies were made whatsoever.
I also had to pay extra in the warehouse for storage upon release of my vehicle.
Global Logistics never admitted their fault, and they even blamed me not submitting my V5. which is clearly nonsense.
Their customer's service is slow to respond and a nightmare to gone trough if you want to speak to them via the phone and takes them days to respond to any email. I never want to deal with them again. Ever.
Karl Sessions
Pambos Nikolaou
The best of the best
Personal Vip Chauffeur Marios Georgiades
Mislead information for a week and I'm still waiting for them to get clearance paperwork done to the port authority so container can be released by the port.
Chris Mathas
I strongly advise anyone thinking of cooperating with Cyprus Global Logistics Think twice! Their rate of response leaves a lot to be desired and their pricing estimations do not reflect (even close) the final price paid. There is no transparency in the pricing structure so you do not know what you are paying for. Not to mention that they do not stick to the time frames they set and they hold their customers hostage by not sending the final price until the shipment has left port so that their customer does not have a choice!!! They should not be in this business!!!!
David Aslanyan
Спасибо большое за помощь в импорте машины из Англии, особенно Алексу К. за то, что в деталях всё объяснил что и как оформлять, и помог с документами! Очень рекомендую!
antonis othonos
Phoebus Marneros
Excellent professional service with great customer support! I needed a long term storage solution and used Cyprus Global Logistics. What really stands out is the friendliness of the staff and the professionalism that they handled my stuff. No complaints whatsoever! Will definitely use again if needed. Highly recommended
Antreas Akkitiris
Μη επαγγελματίες,δεν απαντουν τα τηλέφωνα, τα eimal.ζητησα συγκεκριμένο ατομο να μιλήσω για το πρόβλημα πού είχα και δεν μπορούσε να μου μιλήσει.μου έκαναν ζημεια στο αυτοκίνητο που μου είχαν φέρει μέσα στο εμπορεματοκοιβωτιο και το αρνουντα ότι το έκαναν, αφού είχα video από τον αποστολέα ότι δεν υπήρχε η ζημεια στο αυτοκίνητο. Έκαναν περίπου 10 μέρες να μου απαντήσουν για το θέμα μου.Τους είχα στείλει eimail φωτογραφία την ίδια ώρα πού παρέλαβα τό αυτοκίνητο από την αποθήκη τους.Πληρωσα αρκετά χρήματα για να έρθει το αυτοκίνητο save καί δεν παραδέχτηκαν την ζημιά.... Δεν τους συστήνω Με τίποτα,υπάρχουν πολύ καλύτερες εταιρίες για μεταφορά αυτοκινήτων..... Μακριά.....ΜΗ επαγγελματίες , καμία εξυπηρέτηση....... καμία αξιοπιστία σέ αυτή την εταιρεία......
Troy Resort
I really enjoyed being a client of the company. The staff worked quickly and clearly, especially I want to thank Mr. Alex Kah, manager of booking & imports control for his quick solutions to questions and almost personal assistance during all process! Will be glad to be your client again!
With Best Regards from happy clients,
Kate & Jaguar
D P DIVING
The full package with great communication, far pricing, look forwards to working with you again in the future
Penny Wood
excellent
lena dalla val
Excellent service, very professional people.
Pink Flamingo
Akis
Professional service from all the team of Global Logistics.
Thank you guys!!!
Carmen O-systems
Very Professional Team,providing help, info and updates all the time.
Marios Ilia
Alan Crow
Dimitris Telidis
Zoe Paraskeva
Maria Panayiotou
Arsenie Lucian
Lots of misplaced and late deliveries
Ada Bic
The most unreliable company ever. They are very late and they make you pay even more than the agreed price. On top of that, communicating with them is really hard and every time you call them or write them an email, another person will answer, even though you go specifically for the CEO
Andrada Gherghel
Tello Asesores
I do not recommend it at all. Terrible service, lies, deceit, delays, the worst customer service and zero responsibility towards customers.
Socorro Lopez
I thought this Company was reliable but unfortunately it wasn't. My friend wanted her stuff to be delivered to another state and I went to with her to do all the paper work but all they did was lie, cheat, bad customer service and they are not reliable.
Mugur Cosmin Frunzetti
I advise you to NEVER, under ANY circumstance, use this company. We are all used with good and bad customer service, but these guys were THE WORST experience we ever had. And, in top of that, we have proven them to be LIARS!
Now details:
About 2 months ago me and my wife hire them (a friend advised us, but he later told me he never used them, he just knew the owner socially) to transport a container with household items from Bucharest to Limassol as we were moving with our 2 children. The offer is 3450 EUR duration 2 weeks. I never bargain on prices so I accept and send them the email with both addresses and the request to load on 5 July, as we did the move on 10th so we could survive with a few bags for 10 days till the 20 then they were supposed to arrive. Important, the offer is made by the company CEO, Mr. Andreas Andreou - who will later on “disappear” from any communication with us.
2. When we do the loading, the local company they work with told us "Why are you loading now? Your ship will leave on 12 July, you should have loaded 2 days ago or 5 days later, today is useless, we will just keep this container in the port, DIDN'T Cyprus Global Logistic informed you? Obviously ... not :(
3. We accept it was just a small mistake and move on with the new delivery date in mind 25 July. On 24 my wife writes them on email asking about the delivery and she receives the answer “Vessel ETA Limassol 31/07“ – no sorry, no explication, nothing. When she ask why, the answer is again incredible (now Mr. Andreas Andreou is already no longer answering, we have Constantina Theophilou sending emails) – “Dear, Vessel sailed from Constanta on July 19th“. So my wife, the customer, is now “dear” and the container just left another 7 days late, no reason, no regret.
4. On 31, of course they sed us no info, so we ask again and the answer is …
“Dear Cristina,
Unfortunately, your cntr is still on the way
Shipping line failed to catch first available sailing from transshipment port and it will arrive at Limassol next week 06-07/08”
By now we are already shocked, as you probably are reading this. Our kids need more clothes, books and toys from the container. We buy some, of course on our expense.
5. After another 8 days, we receive info the container has arrived and we are asked to pay the transport invoice in advance. I tell them we can pay cash on delivery as I cannot trust them to deliver anything, but they refuse it because “is save us for you and us doing deposit”. Constantina is now gone too, we have Mrs. Maria Socratous writing us.
6. We contact our Cyprus lawyer who offers to act as guarantor, they ignore him and start lying we had an agreement to pay in advance, which is 100% fake, we only spoke on the phone with the CEO about paying on delivery. We call the CEO, the friend who introduced him cools also, his answer is “call the office” and hangs up on us.
7. In the end, my wife pays, makes the custom, finds help to unload, is asked for extra 100 EUR because “you live on a hill” – despite we provided our address from the start, before loading, and by the July 13 (38 days after expedition), our kids finally have toys and books and enough clothes in the house.
I know this might seem incredible, so I add ScreenShots with all the above. They are shameful, disrespectful people and a company you cannot rust on anything!
Ariel Amar
Jekaterina Skurjate
J.G. van Beilen
Used them to ship boxes with household items within the EU. At first I was a little sceptical to due little information provided and lack of details in email contact. However, the shipment was picked up on time, additionally sealed and delivered exactly on time. What this company was actually doing is taking care of everything and giving me as little as possible to do and worry about. I would highly recommend them because I received quick responses to my questions, they took good care of my things and did exactly as they promised for a very good price.
George G.
Used them twice over the past 6 months. The car arrived intact, however customer service is attrotious. Very difficult to communicate with them, they ignore whatever they dont want to answer. Was told that if we delivered the car by a specific day it would ship the following week but when we contacted them to ask for confirmation that it shipped they told us it didn't get loaded, we missed the 'cut off' point (which was never mentioned before), etc without ever confirming why that car was not loaded. Cash only business, so make sure you carry the payment amount with you when collecting the car. Would recommend going with another more reputable company if you have the option.
Daniel Ajuonuma
From a wider review of testimonies coming from esteemed customers and business gurus, interacting with Cyprus global logistics will be an experience and the best choice for shipments and global logistics.
Joe Simpson
Great service and great communication. Thank you so much!!
Kevin Johnson
Cyprus global logistics is the best. Thank you so much for the service. Highly recommended!!
Sojib Hossin
Thanks for the great service.
Emile Chartrand
Thank you so much. Amazing service!!
Akash Khan
Great service as always. Thank you!!
Olivia Silva
Firstly can i say thankyou very much for your very professional service with a great price and customer service thankyou. Your driver who picked up the shipping was very friendly polite helpful and worked hard during his visit. Highly recommended!
Anthony Tan
I need to thank you for all your help, for your patient on annoying phone calls and for an excellent job you have done, regarding my car(Shipping, Customs, Documents,etc). You are doing an excellent job.
Norma W. Sawyers
Please accept my congratulations for your excellent staff. All girls I spoke to were perfect on their job and above all very understanding.
Rae McRay
Thanks for perfect service.
Jorge Miley
Thanking you for such a great service.
Albert Teilor
Thank you for getting the container to me on time as planned. Top class girls on the export dept.
James Antoniou
Great service totally professional Sav In London and the girls in Cyprus were fantastic I will be using the firm again thanks guys
Rahul Islam
Thank you Angela, we spent all weekend searching and FINALLY found it today in a place where I am sure we have looked 110x times before :-D thank you for your very kind assistance and handling with our container, everything worked flawlessy and we are very greatful and happy. All the continued best!
Elliot S Dabrowski
Your Company is high class for us, so we will be looking to get of that VIP service from you!!
Jeams D
All dropped off at you depot, really good team down there very helpful.
Md Zahid Hadan Jony
The container has arrived and unpacked without incident. Thank you very much for your input and assistance - it has been greatly appreciated.
Blue Whale
This is the service we want Andreas. Keep up the good work and helpful spirit in CGL.
Shamim Riaz
Well done and thanks for all your efforts!
Mehedi Hasan
The service which you provided was excellent and your Marilena with whom we dealt was first class.
Charlotte Coates
had never used this company before but they managed to get my car transported safe and sound and also helped to sort out my husbands motorbike paperwork which they were not obliged to do. Thank you for all your help. My husband is very grateful you sorted out his pride and joy :)
MHR Tech
Highly recommended!
Savvas Papaiacovou
Overview: professional, reliable logistics company. Andreas and his team helped us clear a container at customs and arranged delivery at my house. They were responsive and fair throughout the process. Friendly and easy to talk to. I will definitely use their service again.
Leonidas Andreou
Excellent and fast service!
Phivo G
Young Chris
Gettin the car from them since it got here from uk was pretty simple and they helped with every little detail and allways answered my calls and my questions.and helped with documentation.
Team Bomber BKB
Terrible experience !
Forced to chase through customs after my freight was loaded on with prohibited illegal items.
Andraos the Manager swearing down the phone after threatening he has the power for this to be delived next month.
no call backs, no up dates even when you think your getting out through they hang up the phone.
I would not ever use this firm they are simply in it for the money as soon as payments taken you get your freight when they see fit.
I'm a one time user not a company who has running buiness so they really do not care. I paid extra to be dropped in Stockport and was told it's going to be Cheshire now disgusting !
Please find another company and not these there system stinks and there customer service skills are terrible 10 days now after being docked in the uk still no delivery or date !
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