Convelio

Location
United Kingdom , GB-TW18 4XS STAINES-UPON-THAMES
57 Church Street
Customer reviews

19 reviews

Your art logistics made simple and seamless

When fine art shipping combines innovative tech, dedicated experts and tailored services - to safely pack, ship and deliver unique artworks around the world.

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Offered services

  • Logistics

Geolocation coverage

North AmericaSouth AmericaEuropeAfricaAsiaAustraliaMiddle EastNorth Africa
Being a part of a freight forwarding network adds to the credibility of the freight forwarder and to the expected level of service.
FIATA

Convelio reviews

4.7/519 reviews
  • Jonathan Bean
    on 11.09.2024

    Convelio, acting as the shipper for its client, the auction house Artcurial (who strongly recommended Convelio), damaged a Chinese antiquity I purchased during shipment from Paris to New York. Both Convelio and Artcurial refused to arrange a third-party appraisal of the damage and did not provide references for the suggested restorer, falling short of best practices and the professionalism expected when damage occurs. The proper course of action should have been: artwork damaged in shipment, followed by full reimbursement after assessing repair costs and any loss in value, if together they exceed the purchase price. **BE WARNED** If your artwork is damaged, neither Convelio nor Artcurial will reasonably resolve the issue to the client's satisfaction.

  • on 09.02.2022

    Shipping really made SIMPLE.... If there ever is such a thing in the Logistics world! Super responsive team, offering competitive quotes with a very advanced and modern features, such as their live quote estimator. We have shipped over 15 pieces with Convelio and no problem yet. Any mistake that is made is quickly resolved. Danna and Mathilde you are fabulous.

  • on 23.07.2021

    I used Convelio UK for two services in January 2021 (a London-Paris removal + some frames hanging) and was overall very satisfied.

    I was first in touch with Joseph, who was very clear and proactive in proposing me the relevant solutions. He proposed to me the most competitive prices I could find on the market, from far.
    I was then in touch with Liam regarding all the operational matters (paperwork & collection scheduling). Liam was very efficient and responsive.
    Movers who came to pick-up the artworks and boxes were extremely efficient and very friendly as well. They even helped with something that was not initially planned (getting rid of an extra piece of furniture).
    Everything arrived in Paris slightly later than planned, but I think this was due to the new Brexit regulations recently put in place, delaying all cross-borders transports. Convelio made it up to me for the delay, and offered to hang more artworks than initially agreed in the contract, for no extra costs.
    The mover in Paris and the people who hung the paintings were also very efficient and friendly.

    I was very satisfied with Convelio's services and prices, and would definitely recommend them to other individuals or companies.

  • on 21.07.2021

    Highly recommended, impeccable service!

  • on 19.07.2021

    I have had the best experience with the Convelio team. The team is super professional, they offer a variety of services and the prices are very competitive. Thank you! Joao

  • on 15.07.2021

    Been using Convelio for a while for some big shipments to USA so far so good.

  • on 15.07.2021

    Shipping has been so much easier for us since discovering Convelio. As antique dealers, we need to know our items our in safe hands.. and you can't fault the professionalism of Convelio. Being able to get an instant online quote just transforms the whole process.. and their tracking system is a life saver. Thanks to the whole team from all of us here at Thakeham Furniture!

  • on 15.07.2021

    I ship Antique Furniture & Lighting to the USA regularly and I receive an excellent service

  • on 15.07.2021

    I use Convelio because I trust them to look after my shipments completely. The team is always a pleasure to deal with and I know where my shipments are at all times and have never had any issues from my clients with a Convelio delivery.

  • on 15.07.2021

    Helpful people and generally good service to USA - one of our key shippers for our expanding business

  • on 14.07.2021

    They are doing a very nice job and always follow through on what was agreed. I will work with them always.

  • on 14.07.2021

    Faultless from start to finish! Outstanding customer service - Alix is superb! Friendly yet professional. I shall be using them as my preferred shipper from now on. Highly recommend.

  • on 14.07.2021

    Everything arrived on time and in perfect condition. Thank you.

  • on 25.06.2021

    Fantastic team to work with shipping large furniture to the EU. They've made the post-Brexit shipping world easier to navigate! Very helpful and quick to respond.

  • on 01.04.2021

    Convelio is the rockstar of art shipments. Joe was very helpful, would recommended 100% and will use them again!

  • on 20.03.2021

    We've used Convelio on numerous occasions and they have always been fantastic and very professional. Great to do the business with.

  • on 01.03.2021

    Jasmine was really helpful and managed to organise a smooth shipment between the UK and France. Will definitely use this company again, thanks!

  • on 23.02.2021

    Very nice experience, reactive, good prices, fast. Anastasija is always here to help, collection has been really smooth. I strongly recommend!!!

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