Charles Kendall Freight: A Comprehensive Service Review

As an impartial expert in the freight forwarding industry, I have had the opportunity to evaluate numerous logistic companies. Today, I am going to review Charles Kendall, a UK based global freight and supply chain management provider.

A Brief History of Charles Kendall

Charles Kendall has been a key player in the freight forwarding industry since 1945. The company has gained significant experience and considerable success, offering a broad range of services to its customers.

Services Offered by Charles Kendall

Freight Services

Offering both air, sea, and road freight services, Charles Kendall provides flexible, cost-effective, and efficient logistics services to businesses globally. The company can handle a variety of cargo types, from small packages to oversized cargos. The knowledge they possess due to their long standing tenure in the industry is quite remarkable, a factor distinguishing them from their competitors.

Warehousing and Distribution

The company operates state-of-the-art warehouses, offering a comprehensive suite of warehousing and distribution solutions. Charles Kendall's infrastructural capabilities make their warehousing and distribution services very accommodating and elastic.

Supply Chain Management

Charles Kendall offers an extensive range of supply chain management services, helping businesses to manage and control their goods from point of origin to point of consumption. They are adept at handling complex global supply chains and ensuring smooth operations.

Why Choose Charles Kendall?

1. Customer Service: Charles Kendall is known for its excellent customer service, providing quick and efficient responses to customer queries and issues.
2. Global Network: A Wide global network is truly one of the pillars of Charles Kendall's operations. Covering numerous countries across continents, they pride themselves on being able to reach every corner of the globe.
3. Experience and Expertise: With more than 70 years of experience in the market, Charles Kendall boasts a deep understanding of the logistics industry, setting it apart from many other freight service providers.
4. Customized Solutions: Charles Kendall offers bespoke logistic services designed to cater to varying business needs and requirements. They understand that one size doesn’t fit all and customize their services accordingly.

The Digital Advantage

They are leveraging modern technology to enhance transparency and efficiency in their services. Charles Kendall's integrative online system allows businesses to track shipments in real time, ensuring control and visibility of the entire process.

Industry Accolades and Certifications

Charles Kendall has numerous industry accolades and certifications, which speaks volumes about their commitment to quality service and adherence to global standards. They are ISO 9001 certified and hold accreditations from other credible industry bodies.

Challenges and Room for Improvement

No company is perfect and Charles Kendall is no exception. Their branding could be more engaging and customer-centric. It would be beneficial for them to improve upon their online presence in a digital era, taking it beyond just the presence of website and social media profiles. Nevertheless, they make up for any shortcomings with their overall service quality and efficiency.

As the review suggests, Charles Kendall is a trustworthy, experienced, and globally connected freight forwarding and logistics management company. Their commitment to customer service, along with their flexible solutions, makes them a reliable choice for any business.

Efficiency, customization, experience, and a solid global presence indeed put Charles Kendall high on the list of logistic companies worth considering.