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Comprehensive Review: Challenger - A Pioneer in the Logistics Industry
As an in-depth observer of the logistics landscape, I am here to provide you with an unbiased, deeply insightful review of one of the prominent freight forwarding companies, Challenger. Being a leading entity in the logistics sector, Challenger merits a comprehensive analysis.
Introduction
Challenger is a renowned name in the freight forwarding industry, known for their unique approach to logistics and dedication towards delivering outstanding services. Established in 1975, they boast a global footprint servicing a diverse range of industries.
Logistics capabilities
In the realm of logistics capabilities, Challenger certainly 'challenges' the industry norms. They provide secure, efficient, and reliable transportation services, significantly transforming the freight forwarding landscape.
- Single Source Logistics Solution: The company embraces a logistical approach that removes the common hurdles of shipping, offering a one-stop solution for all logistics needs.
- Large Fleet: Challenger has one of the largest privately-owned fleets in North America, delivering flexibility and capability that enhances their services.
- Efficient Transportation: The provision of time-sensitive, door-to-door delivery across Canada and the United States elevates Challenger to a commendable level in the logistics playground.
Customer Service
A cornerstone of Challenger's philosophy lies in their commitment towards impeccable customer service. Customer-centricity shines through their focus on communication, transparency, and personalized services.
- Prompt Communication: With their 24/7 operations center, they ensure continuous communication and quick problem resolution.
- Transparency: Challenger provides up-to-date tracking and reporting tools, keeping their clients informed about their freight's journey at all times.
- Personalized Services: The company recognizes the unique requirements of each business and tailors its services to meet these specific needs, demonstrating an admirable respect towards individual customer needs.
Technology Integration
Firm in their resolve to embrace innovation, Challenger effectively integrates advanced technology in their operations. They maintain a constant endeavor to provide the most efficient and reliable services by leveraging technology-driven solutions.
- Mobile Communications: The company employs satellite technology for real-time monitoring, enhancing cargo security and operational efficiency.
- Electronic Logging Devices (ELDs): ELDs are used for accurate and automated Hours-of-Service records, ensuring regulatory compliance and safety measures.
- Eye-Opening Analytics: They use data analytics to optimize the supply chain, improve service levels and reduce costs for clients.
Environmental Responsibility
In today's eco-conscious world, the role of a freight-forwarding company extends beyond transportation. Challenger sets an example by making concerted efforts to reduce their carbon footprint and contributing positively to the environment. They implement sustainable practices such as tech-driven logistics solutions and fuel-efficient vehicles to minimize environmental impact.
Safety Measures
Safety is a non-negotiable aspect in the freight forwarding industry. Challenger ensures the safety of its staff, cargo, and the general public by employing stringent safety measures. The company's commitment to a safe operation is evident in their investment in state-of-art safety equipment and continuous driver education programs.
Training and Development
Recognizing the value of a competent team, Challenger has instituted professional development programs for their staff. From driver improvement courses to management training, they invest in nurturing their talent, thereby ensuring a highly trained team to handle all logistics operations.
Ambitious, innovative, and responsible, Challenger stands tall as a freight-forwarding pioneer. The company merits attention whether you're a potential client seeking effective logistics solutions, or a fellow logistician interested in learning from successful industry practices.
Phil Start
Pascal
CHANCHAL - the traveller
Chanchal Pal
N̷e̲̅p̷̅h̲i̷̲̅l̷̲i̷̲̅m̷̲̅
THEY DO NOT SUPPORT FREEDOM. DONT DO THEIR BUSINESS.
David Bailey
Harsimran SIngh
Best Company to work.Very repectful Dispatchers and staff.Did work here for long time.It was best time which i spent here.Specially thanks mazz city dispatcher who gave us good work to do.
Rajeevan Rajaguru
Great company ..It was a amazing experience to drive across US .
Lorenzo S
People are very nice and very professional.
Terry Ivey
It was a great experience
gery lepp
Inder Singh
06:00am to 18:00 12 hours a day and 5 days doing orientation and then giving the load
Mary Morton
After many years of being a Challenger client I’m taking my business elsewhere. WHY? Lana Ottier ! I have never experienced such terrible behaviour from an executive in a corporation.
I’m sending an email to all my clients advising them of our move. More loss business to follow.
Shame on you Dan Einwechter. I know you are better than this.
Cody Hodder
Absolutely amazing company to work for. They are so personable. Every time I go into the office I end up talking to people for over an hour at a time. Everyone is so amazing.
Tim Hattle
Awesome company! If you need feight moved give them a call!
Manmeet Bindra
Rott Man
Good place to work but low wages.
Bobby Sidhu
Phil Start
kanwar sidhu
!! Good company but definitely not enough miles from Cambridge terminal most of work to East side less than 700 miles trips even they force to do pickup/delivery in Canada for 90% loads..
delroy anderson
Didn't get a good response
Kamal Kang
Dominik Milewski
Typical corporate company, you just a number. Not paying what they offered in contract. Few pluses is this company 1) Good size yard with well maintenance. 2) If you work more then 3-4 years you can expect new equipment. 3) Good school. 4) Good drivers About minuses it’s paying I think is lowest in the market, you have experience then you can expect 0.48c/mile but nothing more. If you are new about 44c not many companies offering lower… old equipment for new hired driver. Management/HR is spying your personal Facebook pages that’s you need to expect if you put bed review about them.
Terry Douglas
They have all the tools foe drivers to be successful safely if your willing to be a professional driver and work legally with great driver management tools. Hauling for the biggest customers other company’s only dream of. Totally amazing in a time where drivers and companies are failing all around us and struggling to run legally. Highly recommended by us and many of our friends who work here.
Allan Medhurst
I work as a driver manager at challenger
Ibn Abdul Rehman
Davinder Singh Dhaliwal
Big company, lot of work, and very nice people
Satvinder Singh Dhiman
Master Clat
Amazing people and place
R C (DF Collectibles)
john neville
Well maintained easy to find and friendly people
baljinder kailey
ron cockface
dam good place to work worked there about 20yrs ago
Peter Wagner
Excellent workplace.
Dan Mccullough
Mubaschaer Peratcha
I already given my comments that some bad fishes.....play with hard work ship owner on ...so no words ....
manjinder singh
Their is quite interesting story related to them. I had applied for truck job here. Firstly when I had zero experience in trucking they passed me out in road test. Unfortunately second time after 1 year, when I went for road test they failed me out. It's quite hard to believe. I drove perfectly on the road and backed up in 2 pull ups and pre trip went very well. 1st day examiner told me I'm good to go but second day when I phoned second day jackelyn told me you failed the test and she had already sent an email. That email I have never received it. I literally laugh on challenger bcz I don't know that are thinking
Joshua Veres
Nick Zafirov
Had a load with Jake Savel from Bellevue OH to Mount Vernon IN with an 11am Del appt. Driver was there first thing in the morning to try and get unloaded earlier , and the receiver told him that the appts are scheduled online and this one was set the day before at 1pm and the broker was aware of that cause logically they were the ones that set the appt. I spoke with the receiver by myself just to verify the del appt, and they told me that there is no way that they would have set an appt for 11am cause there was no one available and told us that this is pretty common for them to do cause nobody wants to deliver in the PM area, and this is something that they do all the time just to sell the loads. Cause thats the case with this load and probably other ones, i just wanna warn other carriers not to do bussiness with this company unless they wanna be lied to , and especially will make sure our friends carriers based out of IL make sure what they might be dealing with if they ever use this company. Always check your loads carriers its as easy as it gets
Alex Parssi
Past 4:00 am Feb,12,2021 one your truck on cambridge Ontario east 401 driving over speed limits,,trailer number LC1297 !!! In Ontario truck speed limit it's 105??? It's your safety and people safety too !!!
Gurdeep Tumbar
1984 Mensah
My husband went for a road test and the instructor was horribly rude. I don’t know if he was racist or did not consider him as a candidate to work in the company but his behaviour towards my husband was shameful and disrespectful. Be mindful when applying.
Virgil X
Je suis un escorte ods north america.
J'ai eu la chance de traversser les etas unis avec deux de leur chauffeur.Bravo tres proffessionel belle equipe!
Randy Mac Queen
Tom Sibbick
The staff is friendly and good to work with. ⛟
Devender Singh
Robert nolan
Very Great Service
Abdur Rehman
Manuel Coelho
It seems
Griz Ley
Overall , a good place to work and be.
Basil Joseph
Nav Singh
Not hiring drivers without any experience. The hiring department was rude.
Claire Water
V P
Great company to work for
Martin Labute
Good company for new drivers!
Mario St Jean
anmolpreet Singh
harpreet chahal
Chris Dixon
Idiots
Balwinder Khera
Satwinder Saini
Alexis m Shevchenko
Komal Hundal
Best company to start your carrier, Good miles, pay on time, benefits, on road driver backup n help . good low mileage trucks and dispatch , +safety are very nice n hlpful.5/5 company.
NARENDRA ALANDIKAR
ted campbell
This is a mixed review.
Pros:
Good low mileage trucks
Maintenance is pretty good and reliable.
Good company
Benefits
Staff was friendly
Safety department was really good in helping and answering questions
Cons: other companies pay better.
No uniforms especially for bulk division
Takes quite awhile to get truck fixed properly. Depending on division your in.
No space to grow/move up in the company.
Dispatchers think that they are right and driver knows nothing.
If it got better and changed especially pay I would consider going back.
So here's a current update to my review. I recently applied back to challenger they gave me the job and a start date and 2 days before I was done at my other job. Well they called me and then told me that they will no longer give me a position so be aware of the hiring practices of this company.
Dan Rowley
This rating is how I perceived the company when I drove for them in the 90's. To do my 30 years all over again, I would have stayed away from large carriers. Challenger is such a carrier.
James Cocchetto
Very good I work there
The Trucking Network
Great Company to work with!
Never Zibula
C
ROTTMAN
Great place to work
Mike Collins
Cefyn Davies
Abhi Cb
kaka maklovin
Great company to work for.........
Rajesh Babu
Erica Sweezey
Jon Kemp
Great place to work, excellent orientation program. Great work and home time balance.
Brian Fernandes
F.
When your hiring team showed up at the trsining school over lunch (which others do so with an actual lunch i.e.pizza sandwiches ) CHALLENGER showed up with a tim- bit pack of 20 and coffee...for a class of 12!!!!! Are you kidding??? You insult ppl before you even hire them!!! PATHETIC!!!!! It gives you a "clue" as to who these ppl are.
Deepak Sharma
Better than many desi companies...Steady miles, no waiting ,mostly hook and drop,good dispatch and well managed..
Bin Wang
David Dumouchel
Fathi Omar
They are hiring truck drivers
Tina Powell
Ok for your first trucking job
RAVDEEP KAUR TOOR
i m so sorry. if my husband is not feeling safe to take the load in this winter storm ...it’s understandable that you hv dedicated load. plz make sure your truck owner is aware of the labour laws- not to forcefully send them. just bcz of their profit. we much preferred a safe life over money ! who will be responsible if something happened on the way ????! would love to get the contact information of HR head to discuss the situation.
Andy Dickinson
Bob Gauthier
Big big place
Tony Santos
Amandeep Sandhu
Platinum Studios
Be warned if looking for a position as and driver.
They treat everyone as and number and you will be over worked and under paid.
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Duane
Latest Mix International
Instagram
@latestmix
Gary Me
Look it’s a huge company you get treated like a number! Your no ones friend or buddy they don’t care who you are. They say they will call you back and never do money was always there. Great benefits I won’t say anything about the equipment as they do pay breakdown pay!
Amy Kanwar
Extremely unethical, rude, intimidating dispatcher Dan Murphy. KingK Transport hauled load, got rate confirmation, sent back signed rate confirmation, picked up the load on time, delivered the load on time successfully, sent the invoice. Then unethical, rude Dan Murphy emails company threatening not to pay the company because he says rate was agreed in Cdn dollars and not US dollars. Well I guess Mr Dan Murphy does not read his emails or signed confirmations. Let me tell you that load was delivered in early November 2018 and he emailed company on 3rd Dec that omg it was not US but Cdn. In his email he threatens that you will not be paid until you resend the invoice in Cdn. Really??? not happening???? If you know the law you would know better the value of rate confirmations. Here are few of his words from his own emails:
"Don't dare try to bill us on the USD or you won't be getting paid for an extended period due to the inconsistency in the system."
"You have an option. keep it as it is and get the money clawed back by your factor when it isn't paid in 90 days."
BEWARE>>>>>>>>>>>>>>>BEWARE>>>>>>>>>>>>>>>>>BEWARE
Beware this company does not like working with companies who are honestly working hard and delivering loads. I do not know if we will get paid by them or not. However will not give in to this bullying.... Will definately take actions if not paid.
Stephanie
Roy Rowsell
Russ Philpott
M G
Not the greatest miles out of Cambridge terminal. Better miles come out of Dorval, Calgary and BC.
Good starting company but definitely not enough miles out of Cambridge.
Breakdown is really helpful, probably the best out there.
Only cracked 3000 miles once in 3 months of driving. Not a single load over 600 miles.
Blue Jay
P C
Best Company to work for
Sandor Huber
Mike Caron
Anthony Foster
I work for them
Nitansh Garg
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