C.H. Robinson Review: A Comprehensive Perspective from a Freight Forwarding Expert

As an impartial expert in the freight forwarding industry, I am sharing my in-depth review of C.H. Robinson, a logistics company recognized globally for their high-level services many industries. This review will provide a comprehensive analysis based on their offerings, expertise, and customer service.

A Brief Insight into C.H. Robinson History

C.H. Robinson started its journey in 1905 as a wholesale fruit and produce brokerage house. Over time, it has established itself as a major player in the third-party logistics (3PL) industry, offering a wide range of services.

Range of Services Offered by C.H. Robinson

The company offers a diverse palette of shipping services such as truckload, LTL (less-than-truckload), intermodal, international air and ocean freight, plus customs brokerage. These services cater to the extensive needs of their vast client base, making it a one-stop-shop for shipping solutions.

• Full Truckload Services: The company provides highly flexible truckload services that are expedient and reliable.
• LTL and Intermodal Services: For less-than-truckload needs, C.H. Robinson offers excellent and efficient solutions. Intermodal services, combining rail and truck transportation, provide a versatile shipping solution.
• International Air and Ocean Freight: C.H. Robinson has a wide international reach, with robust air and ocean freight networks that facilitate global trading.
• Customs Brokerage Services: One defining trait of C.H. Robinson is their customs brokerage services, which eases worldwide trade with its comprehensive knowledge and expertise in global customs compliance.

Technology and Innovation at C.H. Robinson

C.H. Robinson boasts a powerful proprietary technology platform, Navisphere®, which gives businesses complete visibility of their supply chain. It is designed to streamline logistics processes and offer advanced analytics to empower businesses to make well-informed decisions.

• Navisphere®: A single, global, and multilingual platform that allows users to connect with C.H Robinson's network of more than 200,000 providers. It provides visibility, standardizes processes, and offers analytics to drive better decisions.
• Data Science and Analytics: Leveraging their vast amount of shipping data, C.H. Robinson uses advanced algorithms and machine learning to optimize supply chain and logistics processes. This contributes to better cost predictability and reduction of disruptions.

Customer Service and Support

In addition to its extensive service portfolio and technology prowess, C.H. Robinson sets a high bar for customer service. The company has an impressive record of proactive customer support, providing regular and timely updates with a dedicated support team. Their customer-centric approach and responsiveness have been appreciated by numerous clients worldwide.

Commitment to Sustainability

Recognizing the need for sustainable logistic solutions, C.H. Robinson is committed to reducing carbon emissions in their supply chain. They offer a range of Carbon Offset Programs and are investing in cleaner, more efficient technologies. This commitment to sustainability sets C.H. Robinson apart in the freight forwarding industry.

C.H. Robinson Track Record

Their consistent growth and high-quality services throughout over a century of operations have gained them an impeccable reputation in the logistics industry. They have a proven track record of delivering exceptional logistics solutions for various industries like food and beverage, retail, automotive, chemical, and more.

Final Thoughts

C.H. Robinson offers a broad range of services, leveraging industry-leading technology and a commitment to sustainability. Their impressive customer support and track record of delivering reliable, efficient logistic solutions make them a leading choice in the freight forwarding industry. Their ability to adapt and evolve with changing customer expectations is a testament to their longstanding success.For anyone seeking a full-service, cutting-edge logistics provider, C.H. Robinson stands out as an excellent option.