Meow

Warehouse staff are helpfull and quick

Sometimes fast sometimes 2/3 h to load

This freight forwarding company are scammers. They ask for the wrong paperwork on purpose to lead to delays. They will then try to deliver for extortionate amounts. If you wish to collect, they will then add 'storage charges' that they failed to mention before. DO NOT USE.

Very quick turnaround friendly staff very helpful good place to go too.

Quick service

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Thank you guys for being so reliable during this high-stress time. Great communication, correspondence, and assurance all the way through.

Great staff very polite and quick on services. I am a lorry driver and for some time I deliver to Bronel goods and merchandise shipped in containers. They're always very prompt and fast tipping.

Terrible customer service

Another perfect service from Bronel. Cheers

Highly recommended!

Excellent

22 years of business and never been let down by the bronel team.

Left our previous service for bronel, far more honest and the most reliable company i have dealt with.
Many thanks,
Ivan

Fantastic service guys, every single time!

Great service as always. Thank you!

Great service. Cheers, guys!

Thank you, guys, for keeping your depot open late for us last week. Really helped us out!!

We made the switch to Bronel last year and it's a complete night and day difference from the service we got from our last provider. The import process has never been easier and the service is unparalleled.

I have always used Bronel when it comes to any imports, they are more than just a reliable and honest company to me. They offer more than just great service, and when they visit Auckland or when I ever visit England we look after each other and have a fantastic time!

Furniture arrived safely and on time as always. Thank you, Bronel Team. I recommend you to all. - Zoe

We've used Bronel to import our equipment for many years now and we're always impressed by their supreme professionalism. 100% recommended for a hassle free import process.

Thank you Bronel Group team for as always a very smooth and friendly experience, cám ơn :)

used Bronel several times now and each import has been extremely professional and effortless.

Stay clear of this company. Terrible service!

Terrible customer service. Huge unexpected cargo charges. Scammer! Avoid this company.

Thanks guys for extending the cut off for nz this week, really helped me out. Appreciate it!

Do you want to be ripped off with a rent charge slapped on your goods for an error that was Bronel's fault?

Do you want a company that doesn't accept a digital copy of the document that proves goods are yours even though you can bet they all use digital insurance certificates with their cars all the time?

Do you want to be spoken to by staff members like a piece of dirt scraped of their shoe?

Look no further than Bronel Group. They've got it all, and for an inflated fee than a competitor who do a much more thorough job without the hassle.

Do not use this company , huge unexpected amount charged without notice.

Thanks Dave/ Bronel for keeping your depot open after hours for our vehicle the other day , traffic was horrendous on M25 and really helped us getting it unloaded and on its way .Much appreciated !

Meridian Zero import marine equipment from all over the world, we have used Bronel several times. Bronel have always acted very professionally and the import process has been trouble free.

Used them recently for a small shipment from China, much better to get them to handle it rather than let the shipper book it with whoever they want, better communication and much cheaper, thanks Bronel !

Very professional. Smooth communication across the board. Have worked with them many times over the year and will continue to do so. Great guys. Tx!

Horrible experience, very unprofessional on all levels, charged crazy amounts for warehousing when it was empty, could never put themselves in the shoes of the customer, used a third party who used a third party who didn't bring the necessary equipment. Would really avoid this company to save money and avoid heart attacks