Britlink Cargo Ltd

Location
United Kingdom , GB-IG11 0DA BARKING, ESSEX
27 River Road
Customer reviews

32 reviews

Shipping services

Time differs all over the world at Brit Link Cargo, we run a round-the-clock service of the highest standards. No matter how big or small your shipment, we will deliver a remarkable service every time.

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Offered services

  • Air freight
  • Ocean freight

Geolocation coverage

South AmericaEurope
Being a part of a freight forwarding network adds to the credibility of the freight forwarder and to the expected level of service.
FIATA

A Comprehensive Review of Britlink Cargo Ltd.

Britlink Cargo Ltd is one of the standout freight forwarding enterprises catering to a wide array of logistics needs. As an impartial freight and logistics industry expert, I aim to provide a balanced, comprehensive review of their services, based on my knowledge and experience in the industry.

Overview of Britlink Cargo Ltd.

On the surface, www.britlinkcargo.co.uk presents a profile of a comprehensive freight forwarding company based in the United Kingdom. Britlink Cargo Ltd offers an array of services, from sea and air freight, road haulage, storage solutions, and custom clearance. With a robust network and partnerships globally, the company ensures that your consignments, regardless of size and requirements, are delivered efficiently and on time.

Detailed Review of Services

Road Haulage Services

Britlink Cargo seems to emphasize a lot on its road haulage services. Notable features include providing clients with optimum and competitive logistics solutions, including full and part load deliveries, palletised or non-deviated freight, temperature-controlled transportation, and hazardous cargo delivery.

Sea and Air Freight Services

Moreover, their sea and air freight services make them versatile for both local and international cargo handling. International shipping, from port to port or door to door, is done efficiently using the vast range of networks that Britlink Cargo has established. The company can cater for LCL (Less than Container Load) and FCL (Full Container Load), ensuring that the diverse needs of its clientele are met.

Storage Solutions

The company also offers tailored storage solutions with secure, environment-controlled warehousing facilities. Such services are ideal for clients who require temporary storage as they arrange for onward movement or distribution of their goods. With top-notch security measures, clients can rest assured that their assets are in safe hands.

Customs Clearance

One of the most crucial aspects of freight forwarding is the handling of custom processes. Britlink Cargo takes care of all the complicated paperwork and ensures a smooth, fast customs clearance process. Such a feature can undoubtedly relieve clients of the potential troubles associated with customs clearance.

Website Quality and User Experience

The company's online presence is represented by a simple, neat, and easy-to-navigate website. The website provides clear, concise information about their services, giving the prospective client a good impression of what to expect. The presence of the 'Quote' button also facilitates quick estimates for potential shippers, enhancing user experience.

Customer Service and Support

Above all, the impression from the testimonials on their website suggests that Britlink Cargo Ltd prioritizes high-quality customer service. They seem to value their clients by offering personalized customer support and maintaining open communication channels. A 24-hour support line is a remarkable touch, ensuring that assistance is readily available at any time.

Company’s Reputation and Credibility

A research across other reviews sites shows customer satisfaction rating is relatively high, with the majority of the customers praising the firm for its professionalism and efficient service delivery. This thumbs-up from the customers enhances the company's credibility in the freight-forwarding sector.

Yet, it remains to be stated that every firm has its own weaknesses and Britlink is no exception. Some clients expressed dissatisfaction with delivery times in isolated instances. However, looking at the big picture, the consensus is that their services are generally reliable. The rare complaints do not overshadow the majority of the positive feedback.

Performance and Flexibility

Britlink Cargo not only handles standard freight needs but also custom solutions, including the delivery of temperature-sensitive goods and hazardous substances. This flexibility can enhance business operations across various industries and set the firm apart from many competitors.

  • High performance
  • Flexible service delivery
  • Decade-long flawless operational logistics

In conclusion, as an impartial freight and logistics industry expert, I am impressed by the services Britlink Cargos Ltd offers. The company shows dedication to providing efficient, comprehensive, and client-centric freight forwarding services. Any business seeking a reliable and versatile logistics partner would be well-served by considering this well-reviewed company.

Britlink Cargo Ltd reviews

4.2/532 reviews
  • on 16.03.2022

    Bloody hard grafters and good for a laugh

  • on 12.11.2021

  • on 13.09.2021

    Fantastic costumer service all the time.

  • on 06.08.2021

  • on 19.05.2021

  • on 18.05.2021

    I have been dealing with Connie for many years and she has always been keen and assertive which is a rear thing I have found in the shipping industry. A professional company with warehouse and office very close to London I could not recommend Connie and her team in higher regard.

  • on 12.05.2021

    Located in a bit of a tricky place the chap in the warehouse was very proactive and stopped the traffic so I could reverse in to their yard onto the ramp in the warehouse.
    The container load was straightforward and drama free

  • on 07.03.2021

  • on 25.11.2020

    Centrul de colectare și expediție colete

  • on 07.11.2020

    Excellent and friendly service.

  • on 12.09.2020

  • on 01.09.2020

    A seamless and smooth operation! Even in a middle of a pandemic. Connie was very responsive to any queries I had. Britlink were able to organise pickup from locations around London and I was also able to purchase items to send to them directly. The shipment arrived well packed and on time. Would definitely use them again!

  • on 25.06.2020

    Excellent customer service from the staff at Britlink!

  • on 22.06.2020

    Good customer service, very friendly team, always willing to help and very reasonably.

  • on 16.06.2020

    Outstanding service received from Britlink Cargo. Staff are very professional. Highly recommend.

  • on 16.06.2020

    Thank you to Britlink Cargo for your outstanding valued service to me and my team. Even through these worrying, uncertain times you have put us at ease to get our job processed quickly and efficiently! I look forward to carrying on working with you in the future - highly recommend

  • on 03.03.2020

    Very busy and no parking on site

  • on 20.01.2020

  • on 20.04.2019

    I show my barrel dropped and handled well i hope they imporve

  • on 20.03.2019

    Have nothing bad to say about this company, very easy to deal with and very helpful! A+++++

  • on 20.03.2019

    Always a pleasure to deal with, i have never had an issue using this wonderful company.

  • on 18.03.2019

    Perfect, fast & friendly and more importantly cost effective.

  • on 18.03.2019

    Great service, anything you want it shipping they will collect/receive, pack, ship, large or small. Very efficient, good at problem solving, nothing is too much trouble, all at an economical cost. Give them a try, you wont be sorry.

  • on 18.03.2019

    Been using this company for years and always been very happy!! The staff members are brilliant, Good team. Highly recommend

  • on 25.02.2019

    Appalling service, do not reply to emails, included items on the Bill of Lading which were not shipped, and lost an item which was delivered to them. Tried to get answers but have not replied to numerous emails

  • on 29.01.2019

  • on 24.12.2018

    If you want your barrel shipped out to the Caribbean and arrive on time make sure you check carefully with this company. My barrel with Charity items for a Christmas Charity event due to be held on Dec 8th 2018 barrel was collected on 22nd Oct for shipping on 24th or 31st Oct, barrel did not leave Tilbury until Nov 10th I was finally able to collect barrel Dec 12th 2014 4 days after the event. I will not be using BRITLINK again.

  • on 03.12.2018

    I have been shipping with this company for a very long time. And have always received very good service. unfortunately my last shipment with them to Dominica was a fiasco. I paid for my shipment the day it was picked up. However, on trying to collect the bill of lading, I was told the barrel could not be released - could not understand why. Eventually I had to make several calls back to London on a mobile phone from Dominica to be told that I did not pay for the shipment - in desperation I said I would pay again by my credit card just to get the goods for my elderly parents - they refused. They only wanted a debit card - this meant another trip to my village and back to Roseau again, got there still not released. Another phone call. got back to London and checked my bank account and YES I did pay them - now have been trying for 3 weeks to get my money and everytime I call they said they are going to do it straight away - today was another call to them and yet again they said straight away. Very disappointed, will not be using again

  • on 23.08.2018

    Been working with this company for all our shipping requirements for over five years with outstanding and reliable service every time
    Staff are always very helpful and polite. Connie has a great team

  • on 02.08.2018

    Only delivered here

  • on 28.03.2018

    Absolutely diabolical! Still waiting for delivery of my box. I was originally told 2 weeks delivery time from January 2018, in 4 days time it will be the month April. What a shambles of a company.

  • on 19.12.2017

    Properly organised and well run

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