Bridgeway Express

United Kingdom , GB-DT3 4LZ WEYMOUTH
Lynch Lane Offices 79 Lynch Lane
Customer reviews

45 reviews

Because it's Urgent

Bridgeway freighting is a 3rd generation family business founded in June 1984. Our services encompass international and domestic parcel shipping, same day vehicle delivery as well as air freight and sea freight of all sizes of shipment.

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Offered services

  • Air freight
  • Road freight
  • Ocean freight

Geolocation coverage

North AmericaSouth AmericaEuropeAfricaAsiaAustraliaMiddle EastNorth Africa
Being a part of a freight forwarding network adds to the credibility of the freight forwarder and to the expected level of service.

Bridgeway Express reviews

5/545 reviews
  • on 23.05.2022

    We moved over to Bridgeway Express from dealing directly with UPS because not only was their pricing keener than going direct, but also their customer service is considerably better.

    Dealing directly with UPS has always been a hassle because you can't speak directly with depots and customer service staff just read off scripts.

    So, it was very refreshing having quick meaningful responses from Bridgeway when packages were delayed by UPS. I would recommend these guys to everyone!

    A measure of a company isn't when things are going well, it's when things go wrong that you see how a company reacts and handles an issue. Bridgeway are excellent.

  • on 23.05.2022

    Been using Bridgeway now for a few years. No complaints. They respond quickly and accurately to enquiries. Would happily recommend.

  • on 16.05.2022

    Great responsive service for a sea freight transportation project, Will utilise Bridgeway for my next sea freight task.

  • on 13.05.2022

    Amazing customer service from all of the team, but in particular, Lee and Alex are always so pleasant to deal with, very efficient and extremely helpful. It is great to be able to speak to someone direct about any courier issues or questions we have about the shipments.

    The portal is simple to use and track shipments.

    I would highly recommend this company!

  • on 12.05.2022

    Bridgeway Express are always extremely helpful. We have multiple shipments each day and Bridgeway are always there to help in every way. Lee is usually our point of contact who always goes above and beyond to resolve any questions / queries. All the staff at Bridgeway are very friendly and helpful.

  • on 11.05.2022

    We have been using Bridgeway's now for a number of years and their service has always been exceptional especially Abii and Adrian who are always very professional and helpful in getting our shipments outside the UK. I look forward to continuing our working relationship for the future :)

  • on 11.05.2022

    Always excellent, friendly and efficient service, Bridgeway have saved the day for us on a number of occasions!

  • on 11.05.2022

    Worked with Bridgeway Express for a while now and they are always helpful and get the job done.
    Ask for Lee Jones, he's really good and will go the extra mile to help.

  • on 11.05.2022

    I started using Bridgeway Express for my company’s shipments following the additional demands of COVID and Brexit. We do not sell your average products and therefore some shipments can be very complex. Bridgeway Express have jumped at the challenge, exceeding my expectations. They provide rapid responses, accurate assistance, and outstanding customer service. Thank you to Chris, Lee, Adrian, Abii and the team. Would highly recommend them to anyone with freight challenges.

  • on 11.05.2022

    Excellent customer service and the online portal is quick and easy to use.
    Lee, in customer support, is always on hand to help with any questions and solves issues quickly

  • on 11.05.2022

    Excellent service.

  • on 10.05.2022

    Always amazing customer service at Bridgeway Express. Lee Jones is very helpful, quick to respond and friendly. He has given brilliant guidance during frustrating shipping's and always provides updates. Very reliable, great service!

  • on 10.05.2022

    Highly recommended - we've been using Bridgeway for a year now and they're a great and friendly team to work with. Always on hand for invaluable shipping advice and rapid follow up.

  • on 10.05.2022

    Bridgeway are a Great company with a fantastic customer service level, always supportive and quick to help if you have any issues

  • on 10.05.2022

    Great work as always from the team at Bridgeway Express.
    Quick, efficient and very knowledgeable.

  • on 25.03.2022

    Bridgeway Express have helped us a lot with the outgoing daily deliveries for our business. They are always quick to reply and offer advice and guidance over issues large and small and are very professional. I highly recommend them!

  • on 25.03.2022

    Excellent service and customer support! Will guide you through every step of the way.

  • on 24.03.2022

    We have been working with Bridgeway Express for a number of years and have found them to be extremely helpful & they have provided excellent value for money on a wide range of courier services. Alex Crawley, our account manager, has been especially attentive to our business needs & has provided valuable support. The UI of their courier system has been overhauled in recent years and remains quick and simple to use. Overall, I highly recommend their services.

  • on 24.03.2022

    Great company, Alex is always very helpful and quick at organising international shipping, always a hassle free service. Couldn't recommend them enough.

  • on 15.02.2022

    Bridgeway have been excellent. Prices and customer service via Alex Crawley are second to none and so far everything has gone very smoothly indeed.

  • on 27.01.2022

    We are very happy using Bridgeway Express for our deliveries they provide an excellent service.
    The online portal is very easy to use.
    Alex Crawley has been very helpful and is always very quick in responding to any issues arising. Many Thanks to the team!

  • on 26.01.2022

    I have dealt with Alex Crawley from Bridgeway Express for a couple of years and have always found them extremely helpful. The online booking is very easy to use and have never had any problems.
    Would definitely recommend this company for anyone wishing to organise regular deliveries.

  • on 26.01.2022

    Bridgeway provide and excellent service.
    Alex Crawley our account manager and Lee Jones are always on hand to assist with our delivery requirements and will sort any issues promptly and efficiently.
    Well done to the whole team.

  • on 26.01.2022

    Absolutely amazing customer service. Alex Crawley is our account manager, he is so helpful and goes above and beyond with all of our shipments. Alex answers any of our questions very quickly and is always there to help us. Thank you for such a great service- we cannot recommend Bridgeway Express enough

  • on 19.01.2022

    Outstanding support - very responsive - Customer Services Representative on the end of a phone. It makes a refreshing change when you can actually talk to someone. Very helpful - we always send our overseas deliveries with this company and they never disappoint us

  • on 19.01.2022

    We have been so grateful for all the help and sound advice that Alex and his team have provided. Excellent customer service!

  • on 13.01.2022

    In this day and age its nice to be able talk directly to humans rather being shunted about on a phone filter system or talk to a Bot. I have found Bridgeway to be professional, responsive and happy to go the extra mile.
    Our Bridgeway account Manager, Alex, certainly works very hard to ensure that we are kept up to date and is easily accessible when we need him.

  • on 13.01.2022

    Great customer service and always reliable. Our account manager Alex Crawley is always a call away to sort any issues or questions we may have.

  • on 04.11.2021

    Very efficient service and Alex and his team takes the hassle out of exporting.

  • on 04.11.2021

    5 Star service, Our company have been using Bridgeway since Brexit, I deal mainly with Chris Till and Lee Jones, who always go above and beyond. Brexit has been a nightmare for shipping to the EU, with it changing week on week, even when their hands are tied, it doesn't stop them trying to resolve any issues, and saves me a few headaches.

  • on 01.09.2021

    After being let down by 4 national courier companies, we needed to get a package from A to B guaranteed same day service. World Options t/a Bridgeway Express were professional and efficient. They collected and delivered the package as they promised they would, excellent service.

  • on 15.06.2021

    We have worked with Alex and the team since Sept 2020 and cannot fault them in any way. They are 100% reliable, efficient, economical and uber friendly. Top quality service every time.

  • on 20.05.2021

    Faultless service, highly recommend!

    Alex and the team at Bridgeway provide a highly attentive service which is integral to how we operate, reverting quotations almost instantly which are often highly competitive across a variety of routes and modes. As a global exporter with manufacturing sites and customers based across all continents, we rely heavily on forwarders such as Bridgeway to facilitate the seamless importation and subsequent exportation of materials and finished goods. Their high service level is supported by extensive knowledge of the industry, which often goes amiss with competitors. The portal is highly comprehensive, featuring all the necessary tools to support a logistics operation. A notable addition is the ability to book on a customer's account for a nominal fee. This is very useful when you wish to avoid long, monotonous calls or online / written forms direct with the courier. Kudos to Alex, Fergus, Lee and the team for their continued efforts in ensuring our service level is maintained during these unprecedented times. Here's to many years ahead!


    Sliding Systems

  • on 20.05.2021

    Not only do Bridgeway Express offer great international shipping prices for us, but they also offer excellent customer service. Alex is always quick to respond to quotation requests and any other general queries I have. Alex is also great with resolving any customs issues that arise, he lets us know exactly what is needed so the shipment can be cleared and delivered to our customers as soon as possible. I 100% recommended Bridgeway Express.

  • on 19.05.2021

    This is a very good company to use with quality service. The portal is easy to use and has helped me loads during brexit as it has created commercial invoices that have sped the process up a lot. I would recommend to anyone.

  • on 18.05.2021

    Excellent service with Alex and a great team. A can do attitude to help at all times.

  • on 17.05.2021

    Good Service, always there when we need them. Very efficient service

  • on 07.04.2021

    Bridgeway are without doubt the best company I have ever had the pleasure to work with. Nothing is too much trouble - they are always calm, professional, knowledgeable and super quick to respond. I would 100% recommend them to anyone.

  • on 21.01.2021

    Great. Very responsive and always very helpful in arranging our freight.

    We export small parcels every week worldwide. We moved to Bridgeways a few years ago and we rely upon them to make our shipping efficient.

  • on 22.12.2020

    We have used Bridgeway Express for 5 years and cannot fault them. Whether we are importing or exporting, Alex has been on hand to help and advise to get us the best solution to our shipping requirements. At last a company that does what they say and delivery what they promise. It is like having an extra person on your team working for you. Their follow up and support has been really appreciated and would highly recommend them to anyone who is wanting to ship in and out of the UK. Thank you Alex for your help and for being there when it really mattered.

  • on 11.12.2020

    We've been using Bridgeway for over two years now and over that time have had some complex shipping issues to resolve. They have always been quick to respond, with friendly service and top quality solutions to problems. Would have no hesitation in fully recommending them.

  • on 09.10.2020

    Bridgeway are an exceptional Company, reliable, trustworthy and all at a very competitive price. No matter how large or small your shipment, is you will always receive the same 5 Star service. They certainly are the "GO TO COMPANY" for all your shipping requirements. Thank you for all your help and it is such a pleasure doing business with you. Kathy Marriott - Sales & Administration Manager at Dale (Mansfield) Limited

  • on 08.10.2020

    I have to be honest and admit I was one of those people who didn’t want to listen and couldn’t get off the phone quick enough!
    The first time I was contacted by Alex Crawley at Bridgeway Express I had just started at the company and wasn’t really interested in what he had to say.. Sorry! But once I had settle down I realised we was really in need of a solution for our courier quoting as we were going to each courier separately which was very time consuming and we were not getting the best price.
    In speaking to Alex again and it became clear the Bridgeway Express portal was what we needed and it would help speed up our quoting process but also save us a lot of time and money. I have now been using Bridgeway Express for all my international courier parcels for over a year and a half and the service is brilliant, Alex is always on hand to assist and help where ever it’s needed and I can’t speak highly enough of him.
    On top of the international parcels we are starting to use Bridgeway Express for my Sea freight and also road freight as they are beating my existing providers in these areas as well!

  • on 18.02.2020

    Excellent service providers, really goes above and beyond client expectations, highly recommending!

  • on 11.02.2020

    Having set up my new business and been recommended Bridgeway Express as a courier broker, I can say that they, and Richard Steele in particular, have been absolutely brilliant - nothing is too small (or too big!) for them to help with, and their response time and customer service is second to none.
    Can't recommend highly enough to anyone looking for a professional friendly courier service.

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