Atlas International Freight Forwarding Inc.

Location
Canada
6365 Northwest Drive Mississauga Toronto, ON L4V 1J8
Customer reviews

20 reviews

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Atlas International Freight Forwards: A Comprehensive Review

When it comes to the freight forwarding industry, understanding the dynamics of each player becomes paramount. In this review, we delve into the depths of Atlas International Freight Fwd. Inc., a key stakeholder in the logistic ecosystem. We evaluate the company's performance, strengths, and areas of improvement, all while maintaining an impartial standpoint.

Introductory Overview

Atlas International Freight Fwd. Inc. brings in vast experience in challenging logistics, stretching well over 25 years. As a Canada-based freight forwarder, it bags a commendable reputation, known for its robust worldwide network, flexibility, and attentive customer service.

Robust Support Network

This logistics behemoth maintains partnerships with affiliates and agents around the globe. Their tight-knit international network assures global reach, adapting to varying customer needs with efficiency and affordability. The partnerships allow Atlas to facilitate cargo transportation across oceans and borders, which significantly enhance their global positioning.

Diverse Array Of Services

Atlas provides a diverse array of services. These range from air & ocean freight, customs brokerage, cargo insurance, to warehousing & distribution. By offering this wide range of services, they equip businesses with a one-stop solution for their shipping needs, streamlining the logistics process and making it impeccably efficient.

Customer Service

A major highlight of Atlas Freight is its unrivaled customer service. The company places a high value on fostering strong relationships with clients, evident in their dedicated and personalized customer service. Their service team stands ready to address any concerns or challenges, ensuring a smooth freight forwarding process from start to finish.

Advanced Technology

In our digital age, the use of state-of-the-art technology in logistics is non-negotiable. Atlas rises to this expectation by incorporating advanced, user-friendly IT systems. These tools allow for seamless tracking, accurate reporting, and fast communication, promoting transparency and accountability in every transaction.

Flexibility And Adaptability

The freight forwarding industry can be daunting due to fluctuating market dynamics and regulatory changes. However, Atlas thrives amid these challenges with commendable flexibility and adaptability. Their ongoing commitment to adapting their services as per market trends and customer demands gives them an edge in the competitive landscape.

Strong Emphasis on Safety

When it comes to handling goods, safety is paramount at Atlas. The company adheres to stringent safety protocols, ensuring that every item arrives at its destination in pristine condition. They also offer cargo insurance, providing extra protection for unforeseen occurrences.

Customs Brokerage

Atlas has a dedicated team of certified customs brokers equipped to handle Canada and U.S customs. They are capable of navigating through complex customs laws and regulations, ensuring fast and seamless clearance of goods.

Warehousing and Distribution

In addition to freight forwarding, Atlas offers warehousing and distribution services. Their warehouses are equipped with advanced inventory management systems ensuring efficient operations. Distribution services are prompt and flexible, tailored to suit the unique needs of each client.

Areas For Improvement

No company is without its shortcomings — Atlas could enhance its online tracking system, making it more detailed and intuitive. Furthermore, expanding their warehousing facilities could meet the growing needs of customers for storage space.

Final Thoughts

In its years of operation, Atlas International Freight Fwd. Inc. has carved a solid niche for itself within the freight forwarding industry. Their strong emphasis on customer satisfaction, combined with their wide range of services, ensures they deliver value to businesses worldwide.

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Atlas International Freight Forwarding Inc. reviews

2.7/520 reviews
  • on 20.09.2022

    Geat company

  • on 30.07.2022

    I see all the bad reviews but I had a great experience with Atlas. I had a one-off personal shipment to get to the UK and from the quote to receiving to follow-up they were excellent. My shipment had difficult customs requirements in the UK that Atlas took a lot of time to assist me with. My shipment was on a plane the same day I dropped it off and through customs and delivered by the end of the week. Sherryann and Simran were particularly helpful. Recommended.

  • on 25.04.2022

    these fraudsters forgot my friends shipment and charged him $2k for a 3 day storage and knew all about it. Stay away from these people.

  • on 08.04.2022

    Don’t trust these people. They are scams, disrespectful and rude. Reviews speak for itself. Go anywhere else.

  • on 05.02.2022

    I wouldn't trust these folks if I were you. They are the definition of unprofessional, I'd suggest doing business elsewhere if possible.

  • on 31.08.2021

    Nice work.

  • on 10.04.2021

    If you want logistic company to hold your goods and not release it for 6 months, hire Atlas Cargo in Mississauga, Ontario. This is a company that is disorganized, unfaithful, unprofessional.

  • on 19.12.2020

  • on 20.10.2020

    their website is spooky.........

  • on 03.06.2020

    julie and matthew are the best

  • on 27.05.2020

    Theres a virus on their website why would you trust them in the first place

  • on 05.05.2020

    Incompetent.

  • on 03.01.2020

    For all your shipping and Air Freight needs. Fast and Friendly service.

  • on 17.12.2019

  • on 23.05.2019

    I called for a follow-up and person I spoke with as VERY RUDE!+++ he just hang up on me without any warning.

  • on 15.04.2019

    Box was picked up Feb 2, 2019
    Estimated arrival port of Manila 2nd week of May 2019! What a terrible service!!! Never again!!!

  • on 19.03.2019

  • on 13.08.2018

    Good people to work with. From deepsea freight Dubai

  • on 24.04.2018

  • on 23.03.2018

    We are using Atlas services for the last 7 years and always excellent service! Recommended!!!!

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