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ARAMEX (UK) LTD reviews
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How on earth they do business in this day and age?
Their technology is for 200 years ago not now. You hardly can track any of your post, the website is down every day, I live in Manchester and went round to their office but no one working in there. I’m
Wondering how some of embassies working with this post? And then they want all paperworks to be 100% ?
Avoid if you can
My international house move from Doha to Glasgow was handled by Aramex (even though I booked E2E Global lines). They used a DPD courier to ship 450kgs of stuff and dumped it on my doorstep. Still waiting to hear as a 42 year old arthritic woman how I get this up 3 flights of stairs.
Worst of the worst. Tried to ship from my home address in the US to my native country of Denmark before Christmas, nothing arrived and even though I tried to contact ARAMEX I had no response whatsoever from them. Three months later I’m now informed, through a third party I had to involved that they will return my 3 shipments to the US again. Never use them and I will absolutely do my best to tell everybody that this is the worst shipping company on earth. Worst service ever!!!
The best courier
Absolutely disgusting customer service.
They do not have any customer service and won't provide any information on your parcel. My package is lost and its been two month now that I am trying to chase it with the company. They do not respond to my emails nor answer my calls. Its better to leave your package with a turtle than give it to them! Avoid!
I have never experienced such bad CX! They have clearly lost my order but there is absolutely no feedback except a robot FB reply! I had to ask for refund from the seller. I strongly urge any company or private person to stay away from this carrier!
أبو الليث الشميري Abu Laith Al-shamiry
wow, honestly i thought i was the only who has experienced the bad customer service of Aramex, seeing all this reviews made me conclude the courier services is so bad and it is the worst i have seen, they don't care, the customer service don't reply when you complain about an issue and they do nothing about it, they just pay deaf ears
Wen Chuan Wong
email no response at all
Raya Al Said
Wow this company is shocking! I simply wanted a price to despatch some parts to Somaliland....after trying to call numerous times with no answer when I finally got through I was put on hold for so long I ending up hanging up again. Tried again, all I wanted was an email address to send an enquiry through for a price and I was on & off old for over 12 minutes?? what sort of freight/courier company is this?
Worst shipping company I ever used. The constantly lose/steal packages and wont admit it. There is no customer service what so ever they simply don't reply emails
False claim, they've still not got back to me about my parcel.
Unbelievable how they don't want to help you get your own items, yet simply claim they want help over the phone. They wouldn't provide case number so that I can get a replacement off my seller. Called over x7 and they're wrote a single word down that I have said. Disgraceful!
I wonder if the owner even cares, well why would he they're daylight robbers.
Ordered 2 rackets which were coming from Malaysia. They did not deliver it to my house or my neighbour but they managed to get a signature from a guy called Hou Nipo (fake) a guy who doesn't exist even on google. They did not deliver it to me but yet not getting me a replacement or giving me my refund. Called and explained this to them over and over again. The selling is willing to give me a replacement as they also believe that it must have been stolen. This is how these companies rob you on a day light. They said they have proof which I believe is fake. Or the delivery guy signed it himself as no one from my house or the neighbours sign like that not does that name exist in this entire area. I also told them that the delivery guy may even have given it to some random strangers but they carry on claiming that they've delivered it. Also told them to go through insurance policy to get my replacement or refund and now they've blocked my number. It's quite disgusting and shocking how they steal your money on a day light. Many a times they've told me they'll get back to me but never did I receive a call from them. Misleading information!
Useless... stay away from them.... unable to handle any parcel
Couldn't run a bath never mind a business