Andrew Porter Ltd

Location
United Kingdom , GB-PR7 4JR CHORLEY
Porter House Huyton Road Adlington
Customer reviews

188 reviews

House removals & storage

For more than 40 years we have been helping families move to their dream homes, wherever they are in the UK, Europe or the rest of the world.

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Offered services

  • Air freight
  • Road freight
  • Ocean freight
  • Logistics
  • Warehousing
  • Packing & Crating

Geolocation coverage

North AmericaSouth AmericaEuropeAfricaAsiaAustraliaMiddle EastNorth Africa
Being a part of a freight forwarding network adds to the credibility of the freight forwarder and to the expected level of service.
FIATA

Andrew Porter Ltd reviews

4.6/5101 reviews
  • on 18.05.2022

  • on 16.05.2022

    I recently used Andrew Porter Ltd to help me move house and arrange storage of my belongings. I found the whole experience far less stressful than I was expecting due to the professional, reliable and friendly service provided by all the staff I dealt with at the company. From making my initial contact with them right through the whole process they went out of their way to ensure that my move and storage went as smoothly as possible. I felt that I could rely on them completely to do what they said they would. The staff were very approachable and nothing was too much trouble for them. I have no hesitation in recommending this company to anyone moving house or needing to store goods.

  • on 18.04.2022

    Not the cheapest quote but by far the best value. Very efficient and helpful

  • on 16.04.2022

    I have used Andrew Porters before for storage when we were undergoing building works at our home, when it came to moving our belongings to place into storage before moving into a new home, this company was an obvious and only choice on my behalf. They are local to me and I want to support and see local businesses flourish, they are professional and on time which is essential when working in a logistics environment. The staff on reception are warm and friendly and will help you with any problems you encounter. The lads who collect and load and unload at the other end of our journey ( same lads) we’re so accommodating and also very friendly and trustworthy throughout. Well done guys and keep up the good work

  • on 16.03.2022

    Great set up. Easy storage solution.

  • on 04.03.2022

    Local company, helping the local and wider communities by transporting donations for the Ukrainian people.

    10/10 guys! Thank you

  • on 15.02.2022

  • on 28.01.2022

    The whole team at Andrew Porter proved that moving house doesn't have to be a stressful process. Excellent service from start to finish, everyone was friendly and helpful in planning our move. Great service.

  • on 23.01.2022

    We were lucky enough to be able to book a 4 bedroom house contents removal into safe heated storage for a month (Andrew Porter store), and then out of storage into our new home a month later. All efficiently handled with great customer service. We had one issue at the end, when unfortunately a small bracket for re-assembling one of the beds seemed lost. However, Andrew Porter staff were able to locate it, back at their depot and it was hand delivered the next day. Very pleased with the service overall, and we would recommend to others. Friendly knowledgeable staff involved at every stage.

  • on 14.12.2021

    Fantastic, professional service. Extremely efficient and stress free. Mick and John made the process of moving house in a matter of a few hours absolutely seamless. An absolute credit to the company.

  • on 28.11.2021

    Helpful staff, easy access.

  • on 26.11.2021

    Seems like a mediocre no fuss self storage facility with deteriorating infrastructure. Could do with a clean up and total EHS audit.
    Would serve the purpose of storage if this is what the requirement or demand is…

  • on 17.11.2021

    Could be open a little later.

  • on 09.11.2021

  • on 21.10.2021

  • on 15.10.2021

  • on 02.10.2021

    Alright overall but that lift could do with being sped up a bit

  • on 28.09.2021

    Bad place to deliver

  • on 25.09.2021

    I have no hesitation in recommending this company. Their professional approach to our house move was fantastic. They arrived on time, cleared the house in less than two hours by working so hard. Stored our furniture then delivered to our new address with equal efficiency. It is rare these days to get such good service thank you so much.

  • on 11.09.2021

    Okay, reasonable prices for storage.

  • on 09.09.2021

    Container delivery. Very friendly

  • on 02.09.2021

  • on 16.08.2021

    Recently moved house with Andrew Porter removals on 6th August. What a great bunch of lads, friendly, helpful and nothing was to much trouble for them. We had 27 years of accumulated stuff and they had the house emptied in just over 2 hours. They went the extra mile in helping me move some valuable koi. Very good service and would recommend them to anyone.

  • on 07.08.2021

    Good staff know all about there transport logistics very helpful

  • on 28.07.2021

    Elaine was responsive and lovely to deal with. She assured that my quotation was handled, as I wasn't able to book a surveyor to come the house due to my partner working from home. Other companies can be very insistent on this!

  • on 15.07.2021

    Friendly organised self storage and warehousing, recommended.

  • on 03.07.2021

    Andrew Porter care about their reputation and it shows through in their work.. We had good communication at every step of the way. Both moving teams were superb in efficiently and professionally getting our things transported into storage, and later into our new home. All our questions were clearly answered, and their pricing is very transparent. The storage service, which we had to use for longer than we thought, remained affordable.

  • on 27.06.2021

    Exceeded all expectations..Very friendly bespoke service..

  • on 21.06.2021

    Our office move was performed hassle and stress free from the initial enquiry right through to the completion of move. Very efficient and courteous service at all times. Great care was taken during the move and the sizeable team made for a speedy move that kept business disruption to a minimum. Highly recommended.

  • on 10.06.2021

    Office staff, particularly Elaine, were professional and highly efficient. Standards of customer service were excellent and all my enquiries were dealt with promptly and with care and understanding..
    Mick and his two assistants who carried out the move were punctual and took great care of my belongings. Nothing was damaged. They were friendly, calm and patient despite a long wait for keys.
    Value for money was excellent.
    I would recommend Andrew Porter Ltd to anyone planning a removal.

  • on 01.06.2021

  • on 19.05.2021

  • on 15.05.2021

  • on 30.04.2021

    Lovely Staff! Clean premises! Highly recommended!

  • on 16.04.2021

    Due to uncertainty with my completion date, I was not able to book my removal until the last minute. I contacted several companies and obtained quotes. Andrew Porter were the most expensive, but were able to move me earlier than others. They packed everything for me the day before, and had me moved in by lunchtime the next day. Unfortunately I had to unpack everything myself, and so far there are no breakages or other damage. I just wish they had a collection service for the used boxes and packing paper. Well done .

  • on 09.04.2021

    Really friendly staff, great facilities at competitive prices

  • on 19.03.2021

  • on 11.03.2021

  • on 07.03.2021

    Really happy with our stress free moving day. They turned up early, no fuss parking the lorry on our small side street, the house was unloaded within an hour or so and left us with plenty of time to get on with cleaning and saying goodbye to our house, everything was in safe hands whilst we waited for the keys and then it was all unloaded and put exactly where we wanted in the new house in perfect condition. Definitely worth the cost just for the lack of stress and especially during a lockdown!

  • on 01.03.2021

    Fantastic service. Friendly & professional from the office staff and the removal guys worked tirelessly over 2 days with a great team atmosphere. No issues whatsoever, nothing was too much trouble & everything arrived safely & intact. Would definitely use again & would recommend to others.

  • on 28.02.2021

    Cannot praise this company enough. They responded to our requests at a very critical time when my family needed storage at the last minute. This company was professional, responsive and considerate. The Adlington staff going out of their way to be helpful. I would certainly recommend their services anytime.

  • on 26.02.2021

  • on 25.02.2021

    Great local storage facilities. Really nice set up and access.

  • on 18.02.2021

    Cannot recommend highly enough !
    Asked to do an oversized and delicate item collection and delivery at short notice and it wasn't a problem at all !
    Great communication, organisation and safe delivery . Both delivery and office staff were lovely . Would not hesitate to recommend to anyone for your removal or transportation needs.
    Janine - Chorley

  • on 01.02.2021

    Great service. Communication is great. Storage is very clean and everything going smoothly. Bargain deal too. Highly reccomend.

  • on 29.11.2020

    Top services and facilities. Would recommend for sure

  • on 08.11.2020

  • on 28.10.2020

    We used Andrew Porter for our house move - the service was brilliant from start to finish. On moving day the removal guys were very professional and courteous and worked hard non-stop to get us moved efficiently. We would definitely recommend them to others.

  • on 10.10.2020

    Excellent service when they moved my mums belongings. Storage clean and great to have access to the site especially at the weekend. Staff at Andrew Porters were super helpful too. Thank you!

  • on 28.09.2020

    Good quick service unit just what we needed

  • on 27.09.2020

    Absolutely 1st class service would definitely recommend them
    Polite and friendly staff
    Would definitely use them again

  • on 20.08.2020

    Well kept organised secure storage facility

  • on 13.08.2020

    I can highly recommend this company for all your storage and removals. The staff are lovely and can’t do enough for you. They even down sized the storage when they realised I didn’t have as much stuff as I thought I had. The removal guys were very friendly and looked after my furniture with great care. I will definitely use Andres Porter Ltd for any future moves.

  • on 10.08.2020

    I work there

  • on 14.07.2020

    Throughout the move everybody at Andrew Porter was professional and helpful making a difficult and stressful move as easy as possible. The team on the day were incredibly hard working, cheerful and eager to help in any way that you could. Would be happy to recommend their services to anyone.

  • on 26.02.2020

    Great removal company, third time we've used them. The two guys that did the removal were so hard working, would highly recommend.

  • on 11.02.2020

  • on 07.01.2020

    The packing up of our furniture was carefully done and I posted a 5* review. It was returned by different men who didn't take the care originally shown. Nearly £1000 damage. I watched one guy throw a box into a corner Most unhappy

  • on 04.01.2020

    Having to store some of our additional furniture before we move home. Spaces are exceptionally clean and tidy, really good access(7 days) and you also get use of a transit van to either put all your belongings in or to remove them out. Slightly more expensive per month after the initial discounted period but close to home for us and the use of a van is handy.

  • on 02.01.2020

  • on 13.12.2019

    We used this firm for seven months when moving house and during this time we moved our belongings from a bigger unit to
    a smaller one.We were storing some of our sons furniture and when he took his stuff we requested to change to a smaller one.The staff couldnt have been more helpful and offered assistance to move our belongings for us from one place to the other.
    The security is exceptional which gave us peace of mind as all our worldly goods were being stored there.
    Would highly recommend this company.

  • on 20.11.2019

    Set aside the fact that they couldn't fit our move in at short notice, that's fair enough. However, they changed their minds about whether it would take 2 or 3 days to move us (two estimators, two opinions), announced that they wouldn't dismantle furniture (agreed as part of the original quote) and gave the impression that the job was just too much effort. A shame because their first estimator gave a really good impression of the company and explained how the move would work and why. The second estimator left us feeling that this was not a competent company, capable of the move as he constantly talked them down and indicated the things they wouldn't do. I also got the impression that the he thought the garden and garage were going to be difficult - other companies had no such reservations. He made it clear that they wouldn't take on a job that they couldn't carry out to their standards because they care about their reputation but I'm afraid that in our view their reputation was thoroughly trashed by the way they changed their mind about the job (length, complexity etc) and his attitude. Had the second estimator been the first representative we saw, we would have quickly dismissed them from our shortlist.

  • on 09.10.2019

    Great firm, really looked after us

  • on 19.09.2019

    Seven hours from calling Porter's to having a piano collected, transported and delivered! That included the time the removal crew were stuck on the M6 'Car Park' due to an accident and the resulting traffic deadlock. A very rapid and efficient service provided by extremely pleasant staff in the office and in the truck. While I hope not to need the piano moving again in the near future I would certainly go back to Porter's! Many thanks to all concerned.

  • on 09.09.2019

    Very professional company.

  • on 15.08.2019

    Just moved with Andrew Porter and the guys packing and moving have been amazing. They have worked quickly and thoroughly and been friendly too. Minor issues were not enough boxes requested by surveyor (we have lots of books) and the office arranged a 1pm packing start time on day 1 leaving not enough time to finish the pack. Aaron, Joe and Paul could not have made our move any easier or less stressful.

  • on 07.08.2019

    A brilliant firm who have made the whole process of self and container storage ( at a very stressful time whilst moving house!!) so easy.

    Storage is safe , secure and very easy to access when you need it. A very, very positive experience from start to finish.

    Central to this has been Steve at the Kendal centre. What a great guy, so helpful, cheerful and willing to give advice if needed. It has been a pleasure using this centre. Thanks Steve, great to meet someone with such a positive attitude to both his job and life in general.

    Cheers

    Martin

  • on 14.07.2019

    Friendly and efficient made it very easy to use

  • on 08.07.2019

    Very professional.

  • on 26.05.2019

  • on 23.05.2019

    Very friendly young lady gave me a tour of their units at around 5pm on Wednesday and provided me with all the information I needed to make a decision. Prices are competitive and offer a great solution with their collection service.

  • on 05.05.2019

    Let them take the strain there very good at it

  • on 25.04.2019

  • on 12.04.2019

    Great service

  • on 08.04.2019

    What a superb firm to deal with, the Girls in the office were great very efficient and well organised, they went above and beyond as we were last minute moving, but they sorted us out.

    What a team they sent , Michael and Aaron absolutely superb, it was a great pleasure to be moved by these guy's they kept our stress level to a minimum as they went about the task with great speed and efficiency.

    We are due to move again in 6 months time and I am looking forward to seeing them again.

    Congratulations to all the team.

    Cathryn & Peter.

  • on 27.02.2019

    Poor

  • on 26.02.2019

    Moved into storage on Monday,Mark Dennis did the survey and i collected boxes and tape etc from the HQ off a very pleasant young lady whose name ive forgot,sorry,but Paul and Arron duly arrived at the stated time and what a well mannered ,polite and hard working pair they are,nothing was too much trouble for these two and it made what seemed a daunting task into a very pleasurable experience,Thanks Lads.
    I will be looking forward to hopefully seeing the lads again when i finally find a property.Highly Reccommend the whole team at Andrew Porters for a smooth process from survey to removal day,Thanks to all concerned.

  • on 02.02.2019

    I have worked here for 15 years

  • on 17.01.2019

    This was the 2nd time I used this company. Free quote, free boxes, free tape, free packing paper, free cardboard wardrobes. Nothing is too much trouble. It all went wrong on the day (not Andrew Porters fault) the lads worked so hard to make sure it all happened, calm organised but tremendous effort . I have never seen so much moved in a short space of time and all whilst smiling and being careful. We have moved 11 times in total. The last 2 moves with Andrew Porters and we will use them next time too. I would not hesitate to recommend them.

  • on 14.01.2019

    We used Andrew Porter removals in Dec 2018, to move to our new house.

    What can I say apart from amazing ? Both myself and my wife agreed, it was the best value for money service we received in the 3 month moving process.

    The lads arrived at 10am, had our house in the wagon for 1pm and our new house was then able to complete on time.

    Our new house was unloaded for 5pm ish and the lads left us, what an amazing shift they all put in, worthy of a good tip and a few beers and takeaway.

    Many thanks for grafting and supporting us on out most stressful and hectic day!

    Damian Milnes

  • on 12.01.2019

    Excellent from start to finish!
    Helpful on the phone when I had enquiries, the guys who packed up my house, and the guys who unpacked it.... everything was in storage for months due to a delay in the purchase of our new house, and when I phoned to get everything out, I had a date within 2 weeks.
    Fab service, thank you!

  • on 12.01.2019

    Fantastic. From start to finish. They turned up, wrapped and packed everything. They loaded it into a van, took it to the new house and unloaded each box into the rooms of our choice.... All in one day. Packaging was included. Amazing service and a great price, took the stress out of moving. Certainly would use again.

  • on 10.01.2019

    Amazing service at the Kendal location today, would highly recommend this service

  • on 27.12.2018

    Brilliant service that made the move so much easier. Everyone in the team was extremely polite and friendly, including all the guys that moved us on the day, and the office team, who were very patient with some of my very stupid questions. Everything was carefully, efficiently and expertly loaded, and we were unloaded and moved in by mid afternoon. The price is very reasonable for the amount of boxes, work and the quality of service. Would certainly use again.

  • on 21.12.2018

    I used the company to store my furniture for 3 months when I moved from Bolton to York. They did the move and I found them to be excellent. Professional company and excellent prices. They couldn't do enough to help you in a stressful time. Thank you.

  • on 21.12.2018

    Wonderful service. Trained and experienced staff. Great customer service (service quality). Made moving houses easy. Highly recommended.

  • on 18.12.2018

  • on 12.12.2018

  • on 14.11.2018

    An excellent and efficient service throughout. Mick and Simon arrived early (but not too early|), and worked hard throughout; they even helped us re arrange furniture at the other end to fully utilise our limited space.
    We had compared prices with other companies but felt confident in the service they offered so opted for them.
    We will be using Andrew Porter again when we move from our rental into our permanent home.

  • on 08.11.2018

    "Paul the Packer" provided excellent service today: he packed everything carefully and quickly

  • on 31.10.2018

    Really good efficient service. Highly recommend. My move today was on time really careful and efficient. Team lead by Mark. Thank you so much for a stress free day. Much appreciated.

  • on 13.10.2018

    The whole team at Andrew Porter took our project under their collective wing. They looked after us and our property, they made us feel like VIP customers and I thoroughly recommend their services.

  • on 23.09.2018

  • on 07.08.2018

    We had a lot of problems around the date of our move but the Team at Andrew Porter were very understanding and helpful. Our home was packed very carefully into crates and stored for 2 weeks before our move to Spain. The lads emptying the house and the lads who travelled to Spain and unload were fantastic. Out of a very full house and sheds we had 1 broken dish (probably had a crack anyway). This is the 2nd time I have used them both for storage and transport. Cant praise them enough and would highly recommend. Thanks to all staff for making our move less traumatic :-)

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