Acclaim Logistics Ltd - Southampton

Emailed
Phoned
Emailed

No customer service

Clearly don't need or want the business

Great Service! Thanks Van

They been really good. I've got experience with them because I'm Concierge, well I know they are really good. Thanks for that we got companys like that one.

Friendly people

Worst place to work

Quick pick up service

They sort parcels and deliver here

Brilliant service and helpful staff

Brilliant parcel service

Mark and the team are always friendly and very willing to help. Acclaim are a great company for sending my parcels and bulky items to the Isle of Wight and Channel Islands. Thank you for all of your help, I look forward to using your services again in the future!

We've been an Acclaim customer for several years, and have always received top-notch service from the Totton team. The warehouse where our printed materials are stored is always so clean and tidy, and any queries we have are always quickly addressed. We're really happy with Acclaim - we can't speak highly enough of them.

Very busy place

It's good

Parcels do not reach customers

Very helpful and friendly....

Very good goods in/out service

Unhelpful rude staff with no knowledge of what was happening had to collect my parcel in person after it was sent overnight and had not arrived 2 days later

Most inconvenient times

Always disappointing to miss a parcel but the staff are friendly and professional making collection easy

We've used a few pallet companies, but really impressed with Acclaim's service. If there ever is an issue, they let us know ASAP and do everything they can to resolve the problem. Fab company.

Great service! Their same day IOW service is so useful.

Great place to work,very happy team

We were a long term corporate customer of Acclaim. But I can honestly say I have never dealt with a company who had so little customer care, not just when you have big issues to resolve, but those small issues too. We received a very consistently poor service and experience.

Acclaim didn't want to help us resolve our particular issues or try to meet somewhere along the path when a few things arose. It was a strange approach - just silence. It was a loss of an 150k contract this year to them, all over £900 worth of invoicing issues.

Unfortunately due to this unethical approach from Acclaim I would not recommend at all.

if you are after transparency, support and consistent delivery for your growing business tread carefully with Acclaim.

Waited ages for my parcel. Also they were using the customer parking as a loading bay for their lorries so minus points there

Shocking!!!!! Very rude and no help at all. Done use this company.

Picked up a load here fast friendly and efficient

Great service

Weird pickup. No reception

Very helpful.

I have used Acclaim Logistics a few times & I have nothing but high praise for the level of service I have received.
From booking in to collection - all members of staff have been incredibly helpful & polite, packages have been delivered on time & in good condition. Prices are very good too.

Great service

Nice