Unit 9 Chancery Gate Business Centre Horton Close off Horton Road
The delivery experts
AJ Worldwide Express is engaged in offering a wide range of logistics services that have been devised to offer maximum comfort for delivering almost all sorts of products of our clients to worldwide locations within stipulated time frame.
Offered services
Geolocation coverage
Review: Advanced Forwarding and Logistics – Taking Global Logistics a Notch Higher
Delving into the world of freight forwarding, it becomes evident that excellence in services, client-oriented strategies, and the ability to continually innovate are key drivers of successful logistics operations. A company that tickles this accord exceptionally well is Advanced Forwarding and Logistics, available at www.ajww.co.uk. This is a company of British origin that has managed to mark its place in the expedited, emergency freight industry, not just in the UK, but on a global scale. In this comprehensive review, we take an impartial, in-depth look at what sets AJWW apart.
Company Profile: Who is AJWW?
Reputed as a company that was built on the core of customer service above all else, AJWW strives to excel in the provision of their services. Established in 2001, AJWW aims to provide dependable, global logistic solutions, equally catering to small, medium, and large-sized ventures. Their areas of expertise extend across air freight, sea freight, and road freight - spurring further growth and expansion.
Range of Services
Air Freight
When it comes to air freight solutions, AJWW brings on board extensive years of experience and air charter knowledge. Their expert team works tirelessly to ensure swift, timely and cost-effective delivery of cargo to the desired destination. Their On Board Courier service is a testament to their commitment to personalized service, having a dedicated courier accompanying critical shipments from origin to destination.
Sea Freight
AJWW utilizes their extensive network to offer sea freight solutions optimized for various needs. From Full Container Loading (FCL) for large scale shipments to Less Container Loading (LCL) for smaller cargos, AJWW ensures that all sea freight operations are seamless and suited to customer needs.
Road Freight
Specializing in both short and long haul international road freight services, AJWW tailors solutions flexibly to meet specific delivery requirements. Extending their road freight services to cater to express and economy options broadens their reach and increases their customer base.
Client-Centric Model
A company that emphasizes client satisfaction such as AJWW, implements a user-friendly booking system and operates a dedicated customer support team available 24/7. This interaction allows the AJWW team to respond promptly to customer inquiries, resolve disputes and handle any logistical emergencies, thereby ensuring a smoothly run logistic process.
Understanding the AJWW Impact Globally
What sets AJWW apart is their ability to consistently stay ahead of the game, offering expedited emergency freight solutions that are crucial in the current global business context. Their established relationships with leading global air and ocean carriers give them an unrivalled edge, which they leverage to keep their customers satisfied.
With the challenges faced by the COVID-19 pandemic, AJWW rose to the occasion by assisting various clients in transporting Personal Protective Equipment (PPE) and essential supplies across the globe. Their hands-on approach during such a time proves their resilience and adaptability in the face of adversity.
Core Strengths
- Reliability: AJWW thrives on client dependency, ensuring delivery of services as required irrespective of the nature of the cargo or the timeline.
- Knowledgeable staff: With a workforce that deeply understands the industry, AJWW brings technical knowledge to the table, walking clients through options and advising them on affordable and efficient freight solution.
- Cut edge innovation: AJWW continually seeks ways to improve their services, implementing advanced technology in their operations to enhance efficiency.
Summarizing, AJWW’s steadfast commitment to excellence, their vast range of services and innovative approaches render them as a reliable partner within the freight forwarding industry. Impeccable client relations, consistent and efficient delivery of services and a dedication to improvement, marks AJWW as a leader among its peers in the global logistics sector. In a nutshell, AJWW’s robust synergy of innovative technology, relentless commitment to customer satisfaction and comprehensive suite of services reaffirms its position as a leading logistics company.
Hector Sherry
Associated with a scam on Facebook market place, beware, DO NOT USE, SCAMM
Ad1eUK
No willing to work with their customers. Gave us 1 day option to reciece a container, but we are shut that day so they are going to charge us a fee....but they are unwilling to deliver it before as they are shut for 2 days. We have started using another company for our container shipments
Dhamotharan K G
Quick service and contact. Goods have been delivered without any issues. Thank you! I'll be back :)
adrian devillies
They answered everything professionally and clearly.
vijay kumar
5 stars all the way due to friendly attitude, pretty good prices and their furry friend keeping you company.
Balaji Rajasekaran
Overall a huge relief compared to other companies I was looking to shipment. Would definitely recommend them!
RAJKUMAR R
Very Satisfied and i like this service...
Gayathri Aravindan
Anne Rooney
Parcel arrived on time. Only complaint would be that the company
does not answer their phone after many tries which was frustrating.
Good tracking service.
Dilaver Saglam
Suffi Khan
Happy with the customer service nice stuff And chicken
angie townsend
We have goods to send back, however there was no return slip enclosed, therefore we rung your company and have not got a satisfactory answer to our dilemma. We are left with really substandard goods and apparently no way of sending them back. No customer service at all.
Phil Davidson
Today i received an empty, torn envelope through my letterbox.
Not exactly what i ordered!!!
Alison Hunt
Chris Barron
Bought a bicycle horn that was supposed to sound like a train horn, sounds like an 80s car alarm. Rang for a replacement but got passed around the houses. Would not use again, waste of money.
Loco Rocco
Great company
Marius Cenobite
Item received in excellent condition, delivery guy was polite and respectfully adhered to Covid-19 precautions. Wonderful service, highly recommended
Hashim Ansari
Fast courier service
Aman Sharma
They took a long time for my parcel.
Geet Wilkhu
My parcel was shipped from India on 15/03/21.today 22/03 at 12:36 I returned from work and I found my parcel left at the door. Our driveway is wide open and no walls on side or covered area, item’s worth is priceless, felt very frustrated. I phoned Indian agent and complained about poor delivery service then I phoned to A.J worldwide service office in west Drayton. Lady on the phone without even asking delivery postcode or parcel tracking number she said I know which driver you are talking about when I explained everything to her!! I said it’s not professional to leave items outside the door without informing the customer, there wasn’t Any text or email regarding the delivery is being attempted today there was no information about the parcel is being left outside I told the lady I’m not happy with your customer service, she replied there’s nothing to do with the customer service please do not use this company for this career services for any of your items because drivers as well as receptionist all our careless unprofessional useless people sitting there
Jeffery Coburn
I love this company for a great loan approval and services
Raghu Uppal
Good company
Dwain Comissiong
They delivered ripped open, empty packaging to my house. Presumably the contents was stolen en-route as the package was only handled by this company. Deserves zero stars. Avoid at all costs.
Harpreet Batra
Perfect customer service with personal touch. Excellent for worldwide courier service
Amar Perwaiz
Good shipping company that we have been using for many years. Great professional staff
Ana Maria Dolghi
philip scott
Wrong item delivered. Going through PayPal Resolution centre where they kept increasing their refund offer in $2 increments. Now told to return goods to a Chinese address written in Chinese script and they will refund my $53.98. Having now investigated AJ Worlwide Services where the item was sent from it would appear that this is nothing more than a scam.
julie heathcote
the order they delivered was not what i ordered it was a cheap plastic doll,and it cost me 30 pounds
Di Argent
I have now asked three times as to how to return an item and have not had a reply. . They will not let you return an item. The quality is rubbish, the colours aren't correct, the sizing is completely wrong. DO NOT BUY FROM THIS COMPANY
Melinda Kvaka
Natalie Lambert
Not items/ materials as shown in pictures. No returns communication or answering of phones to assist in returns. Really disappointed ☹️
Paul Heale
Huw GREGORY
The product I received was not as advertised and after reading some of the other reviews it would seem I'm not the only one. Will try to get a refund but not hopeful would not recommend buying from them.
sam hassall
None working item no contact stole my money
adrienn king
They are delivering for airydress who provide the most apalling quality products and as airydress will not provide a return address for this company
herga naz
Great services
Lisa Wright
julie smith
this is a scam the doll is nothing like advertised trying to send back for refund having problems julieant09@yahoo.co.uk
debbie connolly
I received an item that was not what I ordered and with no return address except this delivery company I probably won't be refunded if there was an option for no stars thats what this company would be getting handling goods with fraudsters what a way to go
Steffie B
Rip off merchants helping China scam people in the Uk
Avoid and report to trading standards
K NHS
This company was used in a scam through PayPal and eBay where they send you money through PayPal and then email you a fake email fro. PayPal telling you to post the item and the funds will be released once you enter the postage tracking number, all a scam, persons name was Morgan Baker and both name and company have been reported to the police.
Vlad Moldovan
Charitha Reddy
It is a worst ever service. They had to send me a courier which was sent from India to Germany. They haven't even delivered it since 2 months. Moreover they have returned it to London and ask me to pay more money to send it again. I have paid enough money already and the entire details regarding address was all correct. They also dont respond well and are very irresponsible. I haven't received my courier, neither to India nor to Germany and they haven't even refunded anything. They don't even respond to the emails and calls well.
Gulab Miesuria
Excellent parcel freight service to anywhere in the world Friendly helpful staff.
Wendy Smith
I would avoid using this company personally. However, having to use them as they are UK contact for our forwarders.
Customer service is sorely lacking. Communication is poor. They will not answer questions, only make further demands, despite you questioning said demands. They are impatient and charge for every single thing that they possibly can, at exorbitant prices, no less. There is always a team of people in the emails and if you don't reply in under five to ten minutes they start calling. You will receive calls from many, all equally poor at communication (with fake names).
I won't profess to be a master import and exporter, but I would expect the company that is hired for such, would have full knowledge of processes, for which they do not.
J Stallard
Phenom80 60
Paul Page
Left parcel on door step...on a Sunday?.. Very bad
Southcoast Scaffolding Ltd
returned an order which wasnt up to standard and now they wont return my money under the " no quibble refunds " policy. AVOID. Below stand goods.
Wladek Prad
Regarding court order mr.Pramar still try try to avoid pay me my money....well anyway he wont avoid that...its about principals as he said....
Abdulla Kamalboor
Terrible
Chetna Paankhania
Very good service
Shahzad Tariq
They invoiced me for £25 "duty/tax" charge, on top of the cost of shipment but they didnt provide me any breakup or invoice from HMRC.
MIRCEA BALAN
Very fast service,helpfull and nice staff in the warehouse,not too many parking spaces at the front of the building so you will struggle if you go there to deliver with a truck. Other than that everything is ok.
Asif Adam
Great company, great customer service
Khurram Ashraf
Best forwarding company for south Asia
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