Willson International

Location
Canada , CA-L5N 8K4 MISSISSAUGA, ONTARIO
2345 Argentia Road, Suite 201
Customer reviews

25 reviews

We ensure on-time, cost-effective delivery of your goods

Willson People and Technology Make the Difference. Our Experts are experienced in the regulatory environment of international trade, certified and receive ongoing training. We provide visibility to ensure compliance, and save you time and money.

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Offered services

  • Air freight
  • Road freight
  • Ocean freight
  • Logistics
  • Warehousing
  • Customs services

Geolocation coverage

North AmericaSouth AmericaEuropeAfricaAsiaAustraliaMiddle EastNorth Africa
Being a part of a freight forwarding network adds to the credibility of the freight forwarder and to the expected level of service.
FIATA
IATA
CIFFA
NCBFAA
CSCB
IECanada
TIA
IFCBAA

Comprehensive Review: Willson International - A Leader in Freight Forwarding Solutions

Providing an unbiased expertise in the freight forwarding industry, this comprehensive review delves into the operations and services of Willson International, a pioneering freight forwarding and logistics company with over a century of experience.

Company Overview

Willson International, headquartered in Mississauga, Ontario, Canada, is a family-owned private company with a history dating back to 1918. For over five generations, Willson International has been providing complete freight solutions that businesses across North America have come to rely on.

A Wide Range of Services

Not only limited to freight forwarding, Willson International offers a robust range of services, including customs clearance, trade consultation and freight management.

  • Freight Forwarding: Transportation is facilitated by road, air, and ocean, facilitated globally by an extensive partner network.
  • Customs Brokerage: They handle complex regulatory requirements to ensure seamless border crossings for goods.
  • Trade Consulting: Regulatory guidance and consulting for strategic business decisions is provided.
  • Freight Management: A dedicated team manages every aspect of logistics, right from pick-up to delivery.

International Freight Forwarding Solutions

Ensuring international freight is moved effortlessly worldwide, the company covers air, ocean, and road freight. Providing flexible options that are designed to meet unique needs, Willson International exhibits a commitment to service quality.

Customs Brokerage

Tackling hassles associated with complex customs regulations, Willson International offers years of expertise. They have certified customs specialists who ensure the safe transition of goods across the border.

Trade Consulting

Offering strategic guidance, the company helps businesses navigate perplexing regulatory environments. Providing solutions to mitigate risk, increase compliance, and grow businesses is part of their consulting service.

Freight Management

As a part of this, the company manages the end-to-end logistics process. With this service, customers can focus on their core business, leaving the logistics to the experts.

Key Strengths

  1. Customer Centric Approach: Willson International makes customer satisfaction a priority, with customized services tailored to specific clientele needs.
  2. Extensive Experience: With over 100 years in the industry, their team possesses rich knowledge of logistics and freight forwarding.
  3. Comprehensive Services: From transport to customs brokerage, and even consulting, they offer a plethora of services for a wide range of businesses.
  4. Global Network: Their vast global network ensures that goods can be shipped anywhere in the world.

Industry Presence and Reputation

Willson International has been a reliable freight forwarder for many businesses, particularly those based within North America. They are recognized in the industry for their efficiency, professionalism, and commitment to clients.

Final Thoughts

In the world of freight forwarding, Willson International's dominance is fueled by their customer-centric approach, wide array of services, and extensive global network. For businesses embarking on their international journey, or simply looking to optimize their supply chain, Willson International appears to be a solid choice.

Ultimately, their dedication to providing seamless, tailored solutions makes them a reliable and efficient freight partner.

Willson International reviews

2.8/525 reviews
  • Curtis
    on 02.08.2023

    I am really surprised by the negative reviews here and am guessing a disgruntled employee or internet troll (competitor?). I have been dealing with Willson for years, after leaving the "others - Livingston - run dont walk away from these guys, FedEx = FedUP, UPS, etc...). Service is very good, communication and support provided when needed. Make sure you have the contacts as they are a good sized company but we always have direct support when required. Happy with them and would definitely have no qualms about recommending them.

  • on 09.02.2022

    Absolutely horrible customer service.
    As mentioned in other comments-they don't care about your time,will make you sit at border for hours before getting customs through.

    Stay away from this so called international broker !!

  • on 05.01.2022

  • on 20.10.2021

  • on 07.12.2020

    Dealt with Wilson to clear some furniture. Thank you for the great service.

  • on 26.11.2020

    Terrible company to work with!

  • on 16.08.2020

    Worst broker, not even deserve single star, with so many negative comments, still no improvement means not serious in business.
    No one bother to pick up the phone.

  • on 03.07.2020

    horrific broker, massive delays clearing customs for carriers in and out of usa and Canada, no one answers phones most of the time, me and my drivers cringe when we see Willson as the customs broker, go elsewhere for a good broker

  • on 10.02.2020

    Worst customer service. They did not even let me know our products have arrived. I had to call them to tell them to check to find out. Very unprofessional. Not worth your $$.

  • on 08.10.2019

    Awesome place to work

  • on 06.12.2018

    This custom broker is one of the worst i ever dealt with, they have no regards for carriers and their time, they will have your driver's sitting at custom ports for hours waiting get clearance from them. Shippers need to find other brokers that will clear their freight without the hassle and the headache.

  • on 05.10.2018

    terrible

  • on 25.08.2018

  • on 18.07.2018

  • on 06.06.2018

    Great team that is working 24/7 to get the Job done on time.

  • on 05.06.2018

  • on 08.05.2018

    We've been using them for the past 2 years and we are very happy with their services and pricing. Great company!

  • on 09.04.2018

    Great company to work with. Very cooperative staff with knowledge & experience. They have been in logistics business since 100 years with expertise at both side of the border Canada & US.

  • on 01.03.2018

    We are an agent for trucking companies. Your business model of doing clearances an hour before the driver is due at the border is so outdated. This week alone we have had 5 different compaines waiting for you to clear loads that were submitted to you three day's before they arrived at the border, and after calling waited up to another 8 hour for thier clearance. Your clients should be looking for alternative customs brokers as driver are having a hard enough time with the new ELD mandate to be waiting hours for you do do your job.

  • on 27.02.2018

    Willson strikes again! Another truck stuck at the border, another sleepless night for the driver and dispatch. We advise anyone who asks for a customs broker recommendation to STAY AWAY from Willson at all costs.
    "Lost paperwork, never received paperwork, we're short staffed, we're too busy" are just a few examples of excuses you will hear from Willson staff for why your shipments are not processed on time.

  • on 12.12.2017

  • on 30.01.2017

    People work here

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