Westbound Logistics Services Ltd

Location
United Kingdom , GB-SS17 9ER STANFORD-LE-HOPE
London Gateway Logistics Centre North Sea Crossing
Customer reviews

8 reviews

Digital feel, personal touch

Westbound Logistics Services Ltd is offering a truly VIP service. From simpler bookings, communication, and collaboration to reporting, insights, and more, our intuitive cloud platform puts everything in one place.

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Offered services

  • Air freight
  • Rail freight
  • Road freight
  • Warehousing
  • Customs services

Geolocation coverage

North AmericaSouth AmericaEuropeAfricaAsiaAustraliaMiddle EastNorth Africa
Being a part of a freight forwarding network adds to the credibility of the freight forwarder and to the expected level of service.
FIATA
IATA
BIFA

Review: Westbound Shipping Services

Welcome to my comprehensive review of Westbound Shipping Services, one of the leading names in the world of freight forwarding. As an impartial expert in the freight forwarding industry, I aim to provide a thorough, unbiased, and comprehensive review of this key player in logistics and shipping.

About Westbound Shipping Services

Based in the UK, Westbound Shipping Services is an independent, global freight forwarder providing personalized logistic solutions for businesses across various industries. Their capacity to offer flexible, innovative solutions ensures an optimal balance of speed, efficiency, and costs.

Services Offered

Westbound Shipping Services offers a broad portfolio of efficient, reliable logistics and freight forwarding services.

Sea Freight Solutions

As an expert in sea logistics, Westbound Shipping excels in providing FCL (Full Container Load) and LCL (Less than Container Load) services. The company shows strong competencies in handling all aspects of ocean freight, including customs clearance and door-to-door delivery.

Air Freight Solutions

When time is of the essence, Westbound Shipping's air freight solutions deliver. They cater to both importers and exporters, providing services that range from economic consolidations to express solutions.

Road Freight Solutions

Westbound Shipping offers comprehensive road freight solutions for cross-border shipping within Europe. In my experience, their combination of cost-effectiveness and promptness makes them a reliable choice in the industry.

Customer Service

The company's customer-centric approach shines through their personalized service offering. Their team of professional and experienced staff ensures your goods get from point A to B smoothly.

Operations and Network

Westbound Shipping Services operates across different continents. Their expansive network ensures they are well-positioned to manage shipments to just about any location worldwide.

Web Services and E-commerce Solutions

Understanding the dynamics of the digital age, Westbound Shipping Services also provides web services and e-commerce solutions. These services are designed to facilitate data exchange, improve transparency, and enhance tracking for e-commerce businesses.

Westbound Green Services

Responding to the greater emphasis on sustainability, Westbound Shipping Services has introduced 'Westbound Green'. Their service range includes carbon-neutral shipping and consultancy designed to help reduce your company's carbon footprint.

Experience and Expertise

The team at Westbound Shipping Services collectively boast years of experience in the logistics industry. Their team approach appears to operate on a single emphasis - to offer clients the best shipping solutions to meet their specific needs, on time, every time.

Compliance and Certification

Westbound Shipping Services is fully compliant with industry regulations. As members of BIFA (British International Freight Association), they maintain high standards of service and conduct. Their compliance and certification offer an assurance for clients looking for a reliable shipping partner.

Key Features

  • Personalized Service: Their team offers personalized solutions, demonstrating an understanding that no two clients' needs are the same.
  • Experience: Their team's extensive experience gives them a deep understanding of the intricacies involved in the shipping process.
  • Extended Network: The company's network spans across continents, positioning them well for international freight forwarding.
  • Growth Mindset: Westbound Shipping Services is not afraid to innovate, offering cutting edge e-commerce and green solutions.

The Verdict

Overall, my review concludes that Westbound Shipping Services is a reliable, customer-centric freight forward company. Their wide range of services, global presence, experienced team, and commitment to satisfying customer needs sets them apart in the competitive world of freight forwarding.

Westbound Logistics Services Ltd reviews

5/59 reviews
  • on 23.02.2022

    Great service from a great team.
    Ryan, Riley, Sam and the rest of the team are very knowledgable and on the ball. Would highly recommend them, takes the stress out of importing.

  • on 18.05.2021

    Westbound have helped me get my products which are manufactured in China, over to the UK with little hassle. They take the confusion out of shipping and have saved me a fortune in random fees that I used to get from China when I used my manufacturers shipping methods. I wouldn't go anywhere else for my shipping and logistics! They are both friendly and professional. Thanks guys for all of your help so far!

  • on 08.02.2021

    These guys are really good at what they do I have to admit. Make it so easy for small businesses like mine and its always stress free.

  • on 14.11.2020

    Incredible customer service and willingness to help. Westbound have made the experience of international logistics far less intimidating. Would recommend them 100 times over.

  • on 12.11.2020

    Without any hesitation, working with Westbound has been the best business decision I’ve made. During these crazy times for global logistics, Westbound has never failed to impress with their reliability, excellent communication and willingness to go the extra mile. I’m truly impressed by their service and am really looking forward to working with them again for future shipments.

  • on 11.11.2020

    I've worked closely with Ryan, Riley and Samatha all of whom are highly professional and provide excellent customer service. Great company and some amazing staff. Highly recommended.

  • on 30.01.2020

    Amazing professional service. Made a first import experience a lot less nerve-wracking. Communication was proactive and top-notch from beginning to end. I would highly recommend this company to anyone needing freight forwarding services.

  • on 16.08.2018

    Unrivalled service and price.
    Have been a customer of Westbound Shipping for over 3 years now, they have been incredibly efficient and friendly every step of the way, cannot recommend them enough.

  • on 15.06.2018

    Recently moved over to Westbound, almost cutting my freight costs in half whilst not compromising on fantastic service. I can not praise the team highly enough, thank you for all your hard work. Would highly recommend this company

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