Unbeatable Rates for Superior Service
Viamar is a leading name in international logistics and freight forwarding, with over 44 years of experience. We ship everything with guaranteed safety and on-time delivery, which makes us the #1 choice for overseas shipping from anywhere in Canada.
Offered services
Viamar.ca Review: A Comprehensive Analysis of the Freight Forwarding Industry Leader
Supply chains across the globe depend on the efficiency and reliability of logistics companies. One of these industry stalwarts is Viamar Scilla Transport International Inc., known colloquially as Viamar.ca. I am here to provide a comprehensive review of this Canada-based freight forwarding company through an impartial lens.
Company Overview
Viamar.ca is a family-owned business that has, since 1976, provided professional freight forwarding services. With a strong dedication to efficient, reliable, and secure transport, this company serves a range of industries including commercial, personal, automotive, and agricultural sectors.
Service offerings
Viamar boasts a wide range of shipping solutions, vital to their excellent reputation.
- Shipping Made Simple: Viamar offers door-to-door service, including inland transport, ocean shipping, and customs clearance. Exceptionally useful for clients who prefer all-encompassing logistics solutions.
- Automotive Shipping: A highly specialized shipping option targeting vehicles, which stands as a testament to Viamar’s broad spectrum of service offerings.
- Worldwide Reach: True to its motto of "Shipping made simple", Viamar provides access to over 250 international ports, making it accessible to a global clientele.
A Unique Blend of Service and Tradition
Viamar.ca's steadfast commitment to customer service coupled with traditional business values makes it a unique player in the freight forwarding industry. These values, established by the founder Eliadis, remain uncompromised throughout their four decades of operation. With personal customer service and competitive prices, clients are provided with an invaluable business experience.
Stellar Reputation
Viamar’s track record on transparency, integrity, and reliability, has made them a trusted service provider amongst peers and clients alike. Their customer testimonials is a testament to their service excellence on a local and international scale.
The Power of Modern Technology
At the heart of each shipment is a robust technological system that powers Viamar. This clearly indicates their industry understanding of the need for digital solutions and innovative technologies for efficient logistics.
Advanced Tracking System
Customers at Viamar are kept abreast of their shipment’s location through an advanced tracking system. With realtime updated data, it assures customers about the safety and progress of their goods, providing a transparent freight forwarding solution.
Service Beyond Boundaries: The Global Network
With shipment access to over 250 international ocean and sea ports, Viamar truly provides services beyond boundaries. They have a growing network of dependable agents who cooperate with local authorities, ensuring seamless and timely deliveries to the diverse clientele they serve.
Customs Clearance
Viamar’s comprehensive logistics services include handling customs complexities, ensuring smooth passage of goods around the globe. Their expertise in local and international customs regulations ensure clients avoid unnecessary delays and costs.
Valuable Industry Accreditations
Viamar boasts several industry certifications including accreditations from Better Business Bureau® (BBB), Canadian International Freight Forwarders Association (CIFFA), and Toronto Board of Trade (TBOT). These provide strong testament to their commitment to quality service, ethical operations, and robust performance.
Pros & Cons of Using Viamar.ca
Aside from the benefits mentioned above, Viamar is not without some areas of improvement. Here are a few pros and cons of considering their services:
- Pros:
- Worldwide logistics reach.
- Quality, Reliable, and Transparent services.
- Highly Specialized logistics solutions.
- Competitive Pricing.
- Cons:
- No instant online quote system.
- Lack of a mobile application for tracking shipments.
Finally, Viamar Scilla Transport International Inc., embodies the essence of efficient, reliable, and secure freight forwarding services. Despite some areas of improvement, they have successfully cemented their position in the logistic industry.
Experience Viamar Today
Start your journey with Viamar.ca and experience a combination of tradition, service excellence, and technological innovation in the freight forwarding industry.
Julia
Contacted Viamar for our move from Ontario to Scotland.
Was quoted for 200 cubic feet of household goods (on a 7’x4’x7’ pallet)
I marked the area in the garage and packed exactly in those measurements, because I didn’t want to have to pay more for going over our allotted amount.
I was told the crate would leave mid July, and they would pick up the beginning of July.
Pick up scheduled for July 4th.
The movers were quick and professional and had everything loaded quickly.
After that zero communication from viamar until August 10th saying that the ship had departed August 2 (so not mid July), with an extra charge for extra cubic footage. (which you can’t argue with when you weren’t the one packing it, and didn’t receive any photos showing the overage… fine)
It got held up in Rotterdam in customs, and then again in England. (not their fault at all ~ I understand that they have no control over customs and inspections)
Communication was horrible during the entire thing. We ended up reaching out to them for updates because they were not keeping us up to date while things were being delayed for weeks in customs.
Finally get a delivery date ~ October 2. (this was 3 months after the boxes left our house.)
Truck arrives and the boxes are tossed all over the back of the truck. They had used one rope to tie down the boxes, and the rope broke, so everything was all over the place.
Every single box was damaged, ripped or crushed. My husband’s toolbox was broken, as well as 7 picture frames, 2 sculptures, and 2 kitchen storage containers, a clock, and some plastic storage containers. (and one of the boxes had been eaten through by a mouse or rat, and they ate through my husband’s pants that were in the box…)
I thought, its ok ~ Afterall we paid for the $20,000 insurance coverage….
Nope ~ that only covers total loss of all of your belongings.
They also lost 1 of our boxes (presumably the one that “didn’t fit” on our pallet) ~ reached out multiple times via email ~ and I was told that they would look for the box at their Toronto warehouse. (Last communication from them was October 9, 2024, Review posted October 22, 2024.)
Julia
Contacted Viamar for our move from Ontario to Scotland.
Was quoted for 200 cubic feet of household goods (on a 7’x4’x7’ pallet)
I marked the area in the garage and packed exactly in those measurements, because I didn’t want to have to pay more for going over our allotted amount.
I was told the crate would leave mid July, and they would pick up the beginning of July.
Pick up scheduled for July 4th.
The movers were quick and professional and had everything loaded quickly.
After that zero communication from viamar until August 10th saying that the ship had departed August 2 (so not mid July), with an extra charge for extra cubic footage. (which you can’t argue with when you weren’t the one packing it, and didn’t receive any photos showing the overage… fine)
It got held up in Rotterdam in customs, and then again in England. (not their fault at all ~ I understand that they have no control over customs and inspections)
Communication was horrible during the entire thing. We ended up reaching out to them for updates because they were not keeping us up to date while things were being delayed for weeks in customs.
Finally get a delivery date ~ October 2. (this was 3 months after the boxes left our house.)
Truck arrives and the boxes are tossed all over the back of the truck. They had used one rope to tie down the boxes, and the rope broke, so everything was all over the place.
Every single box was damaged, ripped or crushed. My husband’s toolbox was broken, as well as 7 picture frames, 2 sculptures, and 2 kitchen storage containers, a clock, and some plastic storage containers. (and one of the boxes had been eaten through by a mouse or rat, and they ate through my husband’s pants that were in the box…)
I thought, its ok ~ Afterall we paid for the $20,000 insurance coverage….
Nope ~ that only covers total loss of all of your belongings.
They also lost 1 of our boxes (presumably the one that “didn’t fit” on our pallet) ~ reached out multiple times via email ~ and I was told that they would look for the box at their Toronto warehouse. (Last communication from them was October 9, 2024, Review posted October 22, 2024.)
Colin Roberts
Asked for a quote to have one of my cars shipped from Germany to Canada in a container the guy told me it wasn't worth it and pretty much hung up the phone... little did he know the car is not all I want shipped... I have € 15,000 worth of windows that I also wanted shipped in the container.
Cloud Leak
I shipped my car from Montreal to Bremerhaven. The shipping wasn't super fast but predictable and Bruno was professional and all the time fast at answering all my questions. All in all very satisfied with Viamar services.
hygga16
Veldig bra service , raske tilbakemeldinger , seriøs. holdt avtalen , veldig bra !
Ivan Auto
never contact this company !!! the whole car is damaged: the roof, the trunk lid, the rear bumper, the front fender, the mirror. not only was it delivered from Canada to Ukraine from February to August, but they also refuse to compensate for the damage. !!! do not recommend
Shig Sugiyama
Viamar Scilla Transport made Importing/shipping Vehicle from Europe to Ontario all possible. It seemed overwhelming at first but Bruno Handled all the details and Logistics. He prepared all documents for both Ocean and Land freight. Door to Door service. Kept me up to date and provided Tracking Service. Gave me all needed documentation and guidance for Customs.
Top Shelf service by Bruno and his Team! Highly Reccommend,
Thx.
Aleks R
I can only recommend! I shipped my car from Mississauga to Bremerhaven Germany. The whole process from drop off to pick up, price, was amazing!
Antonio Corso
Abbiamo fatto diverse spedizioni con VIAMAR SCILLA, e abbiamo trovato sempre serietà nella gestione, puntualità nelle consegne e una organizzazione della supply chain esemplare.
Pedram Kaya
Viamar is the go-to place for your specialty export and import needs. It's a one stop shop that deals with all the Canadian customs formalities and provides guidance and professional support to make what can be a very cumbersome process a cinch. They helped me with a car export and subsequent import a few years later. Highly recommend!
Wiel Klem
This company destroys your car and does not respond to any form of reaching out. I have been ignored since it happened in 2019. This is how I received my car: think more than twice before doing business with this unprofessional organization that executes transport in a very careless manner.
Ari V
Bruno and team at Viamar helped me ship my personal items (~60 cb ft) from Toronto (Mississauga warehouse) to London, UK (curbside). My overall experience was positive and items made it to London with no damages. There was a slight delay due to Covid (to be expected). Viamar was by far the best value for money I came across.
Hamad Al
I had really good experience with this company, they are trust worthy . I bought a car from dealership in Montreal to be send to Saudi Arabia while I am in US ,, they arrange picking up from the dealer place with small extra fee , they work 24 hours except Christmas Day , the only thing that you need, is to be patient as they are little slow in responding to WhatsApp and email . However I really recommend them to any hard tasks related to car shipping. Thank you Bruno . My best wishes to you all .
F. E.
Very Professional and friendly staff. Will do business again for sure.
Personal account
I had a great experience using this company.I shipped 2 pallets/half a cargo container of personal effects from Toronto to Tokyo and everything went smooth as silk.John(I believe his name is) was helpful and so his brother as was the secretary too.
Prices were very good,thats why I chose them at first but after getting fast e-mail replies compared to other companies I decided these were the guys Id use.They even were willing to accomodate some custom requests I had.5 star experience all the way
Dahlia Traetto
Extremely unprofessional, disorganized & useless. Please save yourself the time, energy and hassle - avoid this company at all costs.
Bruno is rude and has absolutely no sense of customer service.
He tells me a driver will call me the day before pick up to schedule a time, etc. No driver called me. I had to chase Bruno and his driver down for a time/day. Literally, Bruno provided me with the drivers number to coordinate a time. What?! Isn’t that their job??
I end up calling the driver and he is not consistent with any of the times he gives me (Saturday, between 12-2pm). I call the driver AGAIN, asking when the car will be picked up.. He says in 30 minutes. 2:30pm rolls around, no one arrives.
Once AGAIN, calling the driver back as he says he’s dispatched another driver to come pick up the car and will be there in 20 minutes or so.
When the driver arrives late, he rings my doorbell with a massive sign that says, “PLEASE DO NOT RING DOORBELL! TWO BADIES SLEEPING... shhh” . This is super frustrating since, my infant of 3 months wakes up, crying.
Here’s the kicker though, after all of this mess, the driver asks me to fill out his paperwork. I just about lost my mind.
I said, “Absolutely not. Is this not your job and what you guys do?” I’m extremely confused at this point and irritated since I have a crying baby upstairs, praying to God she doesn’t wake up my other baby, AND I’m standing outside in the cold for this guy to get it together.
30 minutes late, the driver leaves, at 3:30pm.
I call Bruno immediately afterwards to let him know about this poor and inexcusable experience. He replies to me with, “Listen lady, you’re just a complainer.”
No sense in wasting my breath with a man who believes this is a sufficient way to run a business.
Again, for the hassle and time, go with another company. There are many transport companies (coming from a logistics background), who would be happy to serve their customers and not make worry or do any of the work.
Wojtek B
Very professional. I ordered transportation to EU. All went well. Thank you
Cars4sale_from_canada
I’ve been dealing with Bruno at Viamar for 5 years now, they are the best transport inc I’ve ever dealt with in terms of price and quality of work!
Highly organised, very punctual, fast service. Friendly, flexible and helpful staff. Very professional, unlike other companies that I have tried, Bruno and his team know what they Do!
My cars always arrive within the agreed time frame, I never had issues with my shipped cars like damage or scratches.
I highly recommend it, it’s my first and best choice.
They deserve more than 5 stars!
Megan Petkova
Very bad experience with BRUNO, ABSOLUTELY UNPROFESSIONAL, NEVER REPLIED TO ME ALTHOUGH I SENT HIM A FEW EMAILS. NEVER WORK WITH THIS COMPANY!!!!! I WOULD GIVE EVEN 0 STARTS IF I COULD.
Upal Nath
Excellent service, prompt communication, best pricing. Moved from Toronto (Canada) to Bern (Switzerland). John & Bruno from Toronto were fantastic right from the beginning. Nuno (Rotterdam agent) and Melissa (Basel agent) were fabulous too. Will use their service again without any hesitation. Highly recommend to all.
Aslan Aslanli
I called Viamar Scilla to ship my car internationally and Bruno was superbly professional and patient to handle my questions. Very respectful guy who responds to emails back very quickly. Highly recommended!!
p singh
Called 2 times left no answer for shipping to UK. You advertise at least answer provide quote. People not available ? Short staff? At least reply
Tom Harper
If you want to move your furniture internationally, you've come to the wrong place : they don't know what they're doing.
Michael Rizi
I reached out to Viamar a few months ago for general questions and a quote, Bruno answered all of my questions with a lot of patience and care and provided me with a fair price.
I was extremely surprised to see how quickly my car had made it to Germany from when I had dropped it off at their warehouse, and they treated my car with the utmost care as it arrived in the same condition I provided it in.
Thank you to Bruno and Viamar, and I look forward to working with you in the future
Jim Woodcock
They gave me the best price on shipping my car and household belongings to Europe. I was very satisfied.
Terry Ratchev
Bruno Is good to deal with
#JDIY Nguyen
This place is an absolute joke. John is one of the most shadiest person I have ever met in my life. Do not use this company for anything. AVOID AT ALL COST!!!
G Rotondi
I shipped 2 cars to Italy & Dominic set me up with a great customs agent in Calabria. These guys were such pros! I shipped a Corvette & Dodge Ram. Not even a scratch on them!
Mitchell Smolkin
John, Bruno and Sara took care of our shipment to Sweden. We took the unorthodox route of handling customs and the physical move in Sweden ourselves, and John was able to make this happen.
I contacted John at Viamar last fall, and the nice thing was that he didn't hesitate to give me a ballpark figure even though we didn't have all of the information yet. Other companies sent impersonal quotes, but I felt like I could pick up the phone and call John to get some information right away.
In the end, all of our belongings arrived in tact, and even though the world was being turned upside down with the COVID virus, there was no delay.
We are grateful for the help and would recommend Viamar to anyone looking for a family run business with a personal touch to help you feel good about your international shipping needs.
Rita Sakeh
I would like to thanks this amazing company for giving an opportunity exporting my car from Canada in a fast way.
Special thanks to Bruno Fortugno (Export Manager). You were so honest & helpfulness to us wish you all success in your life work.
Barton McLean
It was an absolute pleasure working with Bruno @ Viamar. He answered all my questions and responded to emails in a timely manner. The experience was seamless and I was able to track my container across the Atlantic. The receiving company (CFR CarShippers GmbH) in Bremerhaven provided the same level of customer service unloading and clearing customs in Germany.
Mirza Riki
I wanted to move my car and 20 boxes of household goods to Germany
I phoned several companies till I found Viamar Scilla company
all other movers asked such a high prices I decided not to transport my items.
Than I found Viamar after days of searching,and I could not believe what a fantastic price they offered. Not just the price was right the service was incredible, Bruno went out of his way to help and I am not an easy customer,yet he had so much patient with me with Sara his assistant
Bruno explained a dozen times how to pack what to write what to expect when it arrives, and all he told me was a hundred % accurate
He shipped my items exactly when he told me ,they received it on exactly the date, no damage, no hassle ,I kept sending him e mails and every single one he replied,Very friendly ,very professional a great business man.I would /will chose his company again ,and I recommend him to anyone ,stop shopping around he is your transporter
Thank you Bruno
Tunde Toronto
Ashley Walkley
I recently had occasion to engage the services of Viamar Scilla Transport International to move a classic Mercedes from Toronto to Marseille. They were recommended by the person from whom I bought the car and Bruno and his team did a great job. Shipping anything into Marseille is always a bit of a risk given wildcat strikes and other uncontrollable events. However the car arrived in perfect condition and I don't think it moved an inch in the container. The receival team unblocked it and drove it onto a flat-top trailer that softly guided it to ground level at which time I got in and drove it home. Easy peasy.... I would have no hesitation in recommending the services of Viamar Scilla Transport and will certainly use their services again to ship my next classic car.
Mimma De Angelis
I want to thank Sara, Silvana and Bruno for all their help with shipping my Aston Martin from Los Angeles to Milan. I had so many questions (probably too many!) but they patiently explained the whole process to me from beginning to end. They answered every email promptly and kept me updated throughout the whole process. Their attention to every detail was meticulous, from setting up the drop off to their warehouse in L.A to finding me a customs broker in Genoa and arranging closed transport delivery right to my door in Milan. I can't stress enough how happy I am with their service and will be definitely recommending them to all my friends and family.
Thanks!
Robert Mack
Great service! Shipped a car for the first time from Canada to the Caribbean. They were very responsive and professional. They sent me 30+ photos of the vehicle prior to shipping showing how the vehicle was secured in the shipping container. Then sent me a link to track the shipment. I would use them again. for sure.
WEST CANADA LOG & LUMBER INC
Our company have been doing business together with Viamar Scilla Transport Int'l for more than 15 years...excellent services! Thanks everyone! Good job well done!
Teanna Taylor
Very knowledgeable company. Affordable rates and reliable service. Excellent customer services. Have used services on many occasions, very satisfied
James Johnson
I have had a few bad expriences shipping things in the past with other companies . but With Viamar Scilla ! Let me just say every thing was breeze it was fast easy i had no issues what so ever and. They will be the only company i use here on out for shipping anything to my second home great job guys!
Joris Van den Bogaert
Had a great experience with Viamar shipping 21 CBM of household goods + a car in a 40ft container from Toronto to Belgium. As this was the first time I'm using this kind of service, I was clueless about the procedures but both Bruno and John helped me along the way, providing options to bring the overall price down. The final rate was very decent, no hidden fees or surprises. Only issue was the invoice that turned out to be to high, according to my own calculations, but that was later rectified.
So, thank you Viamar for helping us move from CA to BE.
anthony Dunbar
have used Viamar to ship my personal belongings by sea transport to Europe several times. The staff is professional and informative yet very friendly. I am very satisfied with the service and I plan to use them again.
Rotimi Owoade
Viamar Scilla TI Inc is a versatile and professionally run international logistic company. We have been working together for few years and they have proven to be a dependable organization over and over again. I will recommend them for anyone who needs their services unreservedly
peppe d
I bought a car in Canada to be shipped to Italy and Viamar prices and services were fantastic. They provided me with a customs broker in Italy who assisted me with the whole customs process in Italy and they also recommend a company who helped me get the car registered. Most impressive was the way they keep me up to date with all situations, they even send to me loading photos of the car in container. Good company and professional company.
Ciara Gill
We used them to ship a vintage motorcycle from Canada to the UK, excellent service very professional. Motorcycle was securely crated and packaged, plus the shipping cost was very reasonable. I would defiantly use them again. Highly recommended.
A&G Global Trading Inc.
Had horrible experience working with Bruno. We shipped 12 salvaged cars with this company in 3 separate containers and in every single container there were cars that had not been properly secured/locked so the cars moved on the way to Dubai and caused severe bents. We had signed a contract waiving any liability on Viamar's part but they had not even properly secured the cars and not only that, when we walked in to talk to Bruno, right away, from the first second, he told us this was our problem and he wasn't going to waste his time talking to us.
Hi argument was that the cars we brought to him were already damaged.
He never gave us an explanation as to why the cars inside the container had fallen on top of each other or they had moved and made contact with one another.
The answer is that his team had not properly secured the cars and as a result, thousands of dollars of damage had been caused and all he told us was that we signed a waiver (which we did) and that it's now our problem to deal with. He even went as far as calling me an idiot for being in this business. He later apologized in an email for calling me an idiot but I am writing this review and including photos to share my experience with him and his team.
My problem with Bruno and his team (the folks who work in the missisauaga warehouse) is their arrogance and their attitude. They think they are the only game in town. I wish I had known this before I shipped my cars with him. Now I shop my cars with a company who secures them with 2x4 wood and the cars don't move once inch inside the containers. We are still able to ship 4 cars in the same container. I am not writing the name of this company so you know I am not a competitor trying to promote another business while bashing Bruno and his team.
Bruno kept telling me and it was mad to ship four salvaged cars in the same container when there are dozen of other companies doing the exact same thing right now without making a fuss about it. My problem is that at the time I trusted his company's name and reputation and didnt look around very much.
If you're thinking of shipping multiple cars with him, please remember that there are a lot of other companies in the GTA that are doing the exact same work who will treat you with respect while providing you with quality work. You'll still have to sign a waiver but at least they won't leave you with thousands of dollars in damages, call you idiot for your choice of business.
Sarah B.
Great experience with Via Mar. We shipped 3 pallets from Toronto to Amsterdam and received everything in great condition. The whole process was smooth, with clear timelines. Would definitely use Via Mar again for our next relocation.
Daniela Baumgartner
I have had the best experience with Viamar and particularly John Fortugno.
Moving all your possessions from Hamilton, Ontario to Lucerne Switzerland is not a task without stress. But is certainly has been eased by the professional, swift and always true to word interactions had with John.
Originally I requested quotes from 3 different shipping companies, after thorough research online. John at Viamar was not only the first one to respond, but also the most clear and precise estimate I received. He urged me to read all that was and was not included in the quoted price.
That very first quote of his stood until the end. I did not have to pay a cent more, no surprises or hidden fees.
Payment was made easy. For me it was important to be able to do it all online and via e-mail reliably as it was across the Atlantic in the end.
From start to finish, it worked smoothly. The Sister Company in Bremerhafen, Germany, where the shipment arrived and subsequently had to go through Customs, was a joy to work with as well. Very professional and friendly service and no hidden fees. It really was all included in original price. Then it was transported on to Switzerland where it arrived curbside as promised. Customs had to be paid separately but that fact had been brought to my attention by John from the get go; even the amount was close to his estimation.,can highly recommend this company. From pickup in Hamilton, to delivery in Lucerne, there was no wrinkle in time.
Way to go!
Linda Xoxa
We were planning to ship an Audi Q5 2011 car overseas to Europe. Bruno and Sarah helped us out a ton with the details and shipping procedure. They kindly guided us throughout the whole process, and made everything very easy for us! Once the car arrived at its destination, our relatives were pleasantly surprised with the quality of wrap and the condition of the car. Thank you Bruno and Sarah!
Sheridan Optical
We were looking for companies that could ship overseas and we came across Viamar. Their prices were reasonable and service was top notch.
Thank You!!
Bevis Domi
Awesome experience. It was my first time sending something overseas and I have no idea what to do. Bruno walked me through the whole process and helped with all the documentation too. Everything went so smooth I was actually surprised, I thought it would be way harder to ship something overseas. Very reasonable price too. Thanks guys.
Rob Smith
STAY AWAY.
Bruno has zero idea what he is doing, a shipment that was originally quoted for 4 weeks has taken 13 weeks. Horrible customer service.
Stefanov Gp
Great company. There customer support is just amazing! They respond to emails extremely fast. I shipped with them a big package to Europe, everything was perfect and in time, like they told me at the beginning. Highly recommendable!
Michiel de Jongh
As I was looking for a reliable shipper for the two vehicles I needed to ship from Canada to Spain, I got in contact with Viamar, represented by Bruno Fortugno.
I am leaving this review because the process was a great success and I was very satisfied with the service provided by Viamar.
The cars were picked up in Winnipeg, and we're treated by the trucker as if they were his own. When we opened to container in Barcelona we found the cars in the exact same shape (mint condition) as I left them in Winnipeg.
Bruno was very helpful all along the way, communicated promptly and was very flexible. And last but not least, all of this for a reasonable price. HIGHLY RECOMMENDED!
Emil Turcanu
I've shipped a motorcycle from Toronto to Bremen and everybody was very nice both at Viamar and at the facility in Germany. I will use their services again.
talha zafar
Thank you for the great service.
Bilalli Valdrin
Hello can someone tell me how long talk to shipping car from Toronto to Durres Albania?
Hal
Great company, great service. Bruno and the team were very patient in answering questions, and very supportive in every step of the car shipping process. They deserve more than 5 stars!
Gabriele G
Great Company to deal with. Professional, reliable and friendly. My bomboniere arrived quickly and all in one piece. It was great dealing with Bruno who always kept me up to date with my shipment.
I would definitely chose this company for any future shipping.
Thanks!!!
sc f
Watch this space for my review in 60days . Am a first timer, shipping my cars and household goods.
Today is approximately 2 months plus and my goods have arrived overseas . Finally used another shipper. Viamar somehow I did not use their services 'coz probably they did not qualify me as their customer .
Shipping across contients for a 1st timer (me) is stressful and understanding to comply with customs and international laws of import permits etc requires time and some accuracy.
Viamar may be great for their regular users or for shippers in business . We direct first customers definitely found the chase not meeting our require ments
Andrea Circosta
I recently imported a 2002 Maserati Spyder from Italy and was very impressed with the service. It was a present for my dad so I was really anxious about the process involved but Viamar took care of everything. Their agent in Genoa contacted the seller and arranged pick up from Sanremo and loaded it into the container. The vehicle arrived in Toronto 3 weeks later, I was instructed on how to clear Canadian customs and once that was complete they delivered the vehicle to my dads house on a closed carrier. The price and service were outstanding. I have already recommended Viamar to family and friends. I'd give 6 stars if I could
rob g
0 stars quote 200% higher than any competition STAY AWAY......wait time 4 month....
Jane Logan
Five star service. My shipment arrived in London, England without a scratch having travelled from my home in Toronto to the Viamar warehouse; then to Montreal by truck; to Southhampton by ship; then to the North of England where the agent has their warehouse and finally to London by truck. On time and in perfect condition. It was a small shipment containing delicate antiques, some pictures and crystal. It wasn't worth the trouble for a lot of shippers and those who did quote came in much higher than Viamar's. One of the Canadian moving website's says on their home page something like - "If it's too cheap to be true, then it probably isn't". Well, in fact it was cheap and it was true! Hurrah. Thank you Viamar.
Ira Lamcja
It was my first time arranging for the shipping of an SUV to Europe for my parents, and I had no idea what I was doing. Bruno and the Viamar team were extremely helpful, considerate and abundantly patient throughout the entire process. Bruno was an excellent guide through the legal documents, and our car arrived safely and on time, just as the Viamar team specified. They gave me an excellent price, to boot! Highly recommend Bruno and the Viamar team.
agnesa valencia
Was a smooth transaction from start to finish. Having shipped our entire life in Canada into a container and having it shipped to Europe which have strict laws and regulations, went well. Everything arrived safe and sound with no troubles at all. Keep up the good work, and should we need anything again we’ll be sure to give you a call :)
jesse vetere
On Behalf of Frankie Sugar: "For years I have used Viamar Scilla for exporting to Europe with smooth, and professional services. Recently we have also started to Import from Europe. We had a container of goods that needed to be expedited with strict deadlines for Christmas product to a major chain. With extreme nervousness, on my part, they were able to intervene, speak to the manufacturer, and smoothly have the container delivered on time. The owner of the company took the time to speak to me personally, and his calm, precise and professional tone gave me a sense of total relief, and confidence. He should be voted in as the next Mayor of our great City." Frankie Sugar.
Nick Cocks
Very disappointing. I shipped a car from Toronto to UK with Bruno.
Initially he advised that he would use a certain clearing agent in the UK that I subsequently engaged. He then changed his mind and used someone else and did not inform me. When I asked for his help to intro me to the new company he refused. As a result I missed my clearance deadline in the UK. I would not recommend this company under any circumstances.
Zoltan Keszli
The past 12 years we have been using Viamar. They services were very good and were helpful.
Zack Zeraldo
Recently sold a Vintage Jaguar to a buyer in Poland. Viamar came highly recommended from family members who have used them multiple times in the past. Bruno provided a very competitive quote, arranged for the car to be picked up from my location, and took care of all the paperwork to get it into Europe for the new owner. Smooth and efficient process for all parties involved, and the car arrived in Poland as scheduled with no damage. Very professional operation, will use again!
Mac Z
I have been using Viamar for several years now to pick up many of our exotic & classic cars & to prepare them for shipping to Europe...in every case I have been extremely pleased with their service from every point of view; Customer Service is top notch, communications with the client is quick & accurate, the towing firm that picks up the vehicle is professional in every way & knows how to handle exotic cars the prices for shipping the car(s) is very reasonable, done on time & the vehicle has always arrived undamaged & ready for pick up by the customer. Prior to my use of Viamar I had used several others firms but had nothing but problems, these guys are a blessing & I wouldn't use anyone else...I highly recommend them
Contact G9
Wouldn't even consider giving them 1 star but had no choice as per review. Bunch of goons with zero professionalism. Many many complaints on other forums. Horrible experience with Bruno and John. STAY AWAY!
Jim Shan
NOVACOVERS STORE
Great service! Very professional staff. Viamar delivered a container from Italy to Canada for us. Highly recommend this company as a reliable business partner.
Jason Callaghan
I recently moved to Jeddah, Saudi Arabia for a long term work placement. I didn't have much to move except for a motorcycle which I have been customizing for years now. It was a wedding gift from my wifes late father so I didn't want to sell it. I had no idea how I would have this motorcycle shipped and the process involved with that. I found Viamar from searching on Google and am very happy with their service, they took care of the whole process. I was very concerned if my motorcycle would get damaged so they allowed to watch it be wrapped and secured to a skid. I am greatful to report that its arrived in perfect condition. Thank you for everything!
C Fitz
We bought a 1965 mustang from a seller in Surrey, British Columbia in Canada. We were a bit concerned on how we would have the vehicle transported safely to Auckland, New Zealand which is where we live. We had notified Bruno from Viamar about our purchase and shipping details and he handled the rest. We got a clear outline of how the shipment was going to be handled and Bruno kept us informed throughout the process. Definately made it less stressful for our...great service all around.
giovanni nasone
Ho spedito 2 automibili con viamarscilla sono stati impeccabili . Ottima professionalita' di tutto lo staff .sono stato seguito ed informato di tutte le procedure che servivano ,personale qualificato e cortese il tutto a prezzi concorrenziali davvero un ottima azienda per le spedizioni
Jaquon HENDERSON
Thank you for helping with my recent move of household goods from Brampton to Sydney Australia. Viamar moving specialist advised we wouldn't have enough goods to fill a container so they recommended putting my goods in custom built wood crates and shipped them in a shared container. The whole process was hassle free as they took care of all the paperwork in Canada and put us in touch with a great company in Australia who took care of the customs. Most of all I was impressed by moving team they sent, we had some paintings and mirrors that needed special attention but they did a fantastic job wrapping them in foam wrap. Will definitely recommend them to friends and family.
Janice Wightman
Moving a 40" container with an SUV and contents of a 2 bedroom condo from Downtown Toronto to Saudi Arabia . Viamar came to the apartment and gave us a free estimate, took care of all the export paperwork and was very helpful throughout the whole process. Thanks for all the help!
Binu Cherian
I hired Viamar to move a car and household items from Mississauga to Dubai. They packed all the goods, loaded the container and arranged door delivery in Dubai. Their representative in Dubai was very helpful especially assisting with the customs formalities.
Ameer Toma
I have to say from start to finish the process was seamless, transparent, affordable and smooth. I couldn't have imagined better service starting from Bruno, Sara and Domenic. Their turnaround to all my emails, questions and document requests was superb. Definitely an amazing company coupled with great service and amazing prices. It was a delight working with the Viamar team and would recommend them time and time again!
Ashik S Nair
Inna Derypaska
Horrible! Guys are taking money for doing nothing! Stay away from this business
Fam Kieboom
Shipped a car and personal effects to Europe. Viamar did a great job. Viamar also arranged a decent company on the receiving side. No issues. No damages, no losses. Recommended.
José Borges
We had our motorcycle shipped from Toronto to Lisbon, Portugal, and only have great things to say! 5* Service from the first telephone call to the final delivery of our motorcycle! Very helpful and excellent service; all of our questions were answered quickly and professionally. Special attention was given to your motorcycle, it was wrapped nicely and it arrived without a scratch-- Thank you to Bruno and his Viamar Team!
Mel Candea
We had to ship our campervan from Canada to Europe, and the staff at Viamar Scilla Transport were super helpful. From communicating with the company shipping it from Calgary to keeping us up-to-date with the progress, the service was stellar. Most definitely recommend them (and thanks!)
Beryl Vika
I bought a car that had to be shipped overseas but I did not know how to go about it. I called some friends for help and was referred to some company. Meanwhile, I did my own search online and came across Viamar, I thought to visit them.
Compared to the other company I was referred to, Viamar made the whole process astonishingly easy. The information provided was great and their process very helpful, I literally just had to drop the car, sign some forms and off I went. They took care of having a container available, placing and securing the vehicle inside. No work was involved on my part whatsoever.
They communicated all needed information in a timely manner. Their fees were at par with competitors, despite the additional service they're providing.
The fact that they're open on Saturday was helpful as well, I work long hours during the week, and did not have to take a day off work to take care of this.
Another thing I was impressed by was their expertise, Bruno is very knowledgeable and passed along a lot of information. I came in anxious about the entire process, I left relieved that the vehicle was in good hands.
My family received the car about 45 days after shipment, without a scratch.
Viamar earns my highest recommendation.
Rahul Maingi
Viamar recently shipped two of my bmw x5 trucks to Aruba and everything went great. They helped from top to bottom with helping me prepare the documentation and a checklist for what I need to ship my trucks. The best part was the fast transport time and that I didn't have to pay any HST on my trucks. I would recommend viamar to anyone looking to export any vehicles.
Hieu Chu
My experience with viamar was great and would advise for anyone looking to transport cars internationally to give them a call. I found them online and wanted to get my race car shipped to melbourne, australia. The help with all the documents and answering my questions made everything easier for me. I ended up shipping my car in a container and it arrived very quickly in melbourne. Thanks for all the hard work.
Abel Delass
I would like to thank viamar on transporting my car to the uk. They provided me alot of useful information in the beginning to talking to the consulate and figuring out everything I need to do to relocate. When we met, we also discuseed all the methods of transportation and I ended up transporting in a container. This was my first time relocating and it was a smooth process, thanks to viamar for all of their hard work.
Andreas Gläsener
Hallo
Ich habe mit Bruno sehr gute Erfahrung gemacht.
Wir haben 2 International Harvester Pick up Trucks aus den 1950er von
Montreal nach Bremerhafen verschiffen lassen.
Alles verlief reibungslos. Die Betreuung durch Bruno /Viamar STI INC. war hervorragend.
Auch war das Preis /Leistungsverhältnis zu anderen Transportunternehmen
weitaus besser.
Ich würde dieses Unternehmen jedem mit guten Gewissen weiterempfehlen.
Macht weiter so !!!
Andreas Gläsener, 65329 Hohenstein,Deutschland
Jas Saran
I would like to thank Bruno and the Viamar team for arranging the shipment of my Suzuki Hayabusa motorcycle to St. Lucia. The shipment arrived ontime without any hassle or issue. Bruno was very responsive to my messages and addressed each of my concerns. This was my first time shipping anything overseas so I was a little worried about shipping an expensive item but Bruno explained the whole process in detail and suggested all the options to make sure everything went perfect. Thanks again Bruno!
B.Bojkov
Excellent service. My container and goods were delivered on time and as promised. Checked 4 other offers - this one could not be beat. Will recommend any time.
KATO, TETSUYA
Strongly recommend this company. The single (as opposed to multiple staff) person in charge, Bruno, did a great job, and my items arrived in Tokyo without any problems. Responses to all emails and necessary actions were very prompt (within few hours). Questions such as those regarding import/export paper works, etc were answered in an "easy to understand" logical manner with "concern for the customer" and "attention to details" (given the complicated nature of this matter, these things are important for first timers like me). Do your own research, but this appears to be an established international company.
Nasreen Ajram
I used Viamar Scilla to transport four cars from Toronto to Beirut Lebanon. At first I was happy with the service and the staff was friendly. All the needed information was sent to them including copies of all ownerships.
Now the cars have arrived in Beirut and this is where my problems started.
First problem: I requested multiple times for the staff to include on the bill of lading that the items in the cars were personal items and the staff failed to do so. I was charged an extra 500$ of customs due to this. Not that big a deal
Second Problem: when the cars were ready to be released I was told that on the bill of lading they had messed up with the vin numbers on 2 of the cars. One was the tenth digit, changing the whole car from a 2008 to a 2011. This resulted in the papers showing a completely different car then what was in the paperwork. This car has been in Beirut since May,16,2016. Today is June 27,2016 and I still don’t have my car. This situation may result in court in order to be released. It has costed me $1500 so far and I still don’t have a car. The other car was released after a month of investigation with a $1000 charge to change the vin number. These two cars alone have costed me $2500 extra and could be more to come due to court.
Third problem: I purchased insurance on the container for an extra 300$. When the container was opened in Beirut ALL 4 of the cars had about 2500$ of damage each. I called Viamar and spoke to Sarah (very reasonable and the only staff member that helped me in any way) she tried to get a hold of the owner Domenic who I could only get a hold of once. I called and called and emailed Domenic but he was clearly ignoring me. I know running a business he reads his emails and sees my emails and just ignores them. I called him every day for two weeks straight and I got no reply. He could confront me because there was TEN THOUSAND DOLLARS worth of damage to the cars. So I decided to phone and speak to his brother Bruno (worst decision of my life). He was very rude and began to yell at me on the phone and was blaming me for what happened.
These are only 3 of the problems that occurred and I’m very unhappy with my service. Domenic not talking to his customers and dealing with his problem is very unprofessional and I was extremely frustrated with him. Now sitting $13,000 deeper than I expected and as I said still don’t have one of my cars. I will never again deal with these guys, and will NEVER recommend
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