Silk Express Freight (M) Sdn. Bhd.

Location
Malaysia , MY-47100 SELANGOR
27-1 Jalan Puteri 2/3 Bandar Puteri Puchong
Customer reviews

2 reviews

We excel through communication and service

Silk Express is a family-owned business and with our reputable global network of experience partners, we are able to offer high quality services to our clients.

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Offered services

  • Air freight
  • Ocean freight
  • Logistics
  • Customs services
  • AOG services

Geolocation coverage

North AmericaSouth AmericaEuropeAfricaAsiaAustraliaMiddle EastNorth Africa
Being a part of a freight forwarding network adds to the credibility of the freight forwarder and to the expected level of service.
FIATA
IATA

A Comprehensive Review of SILK Logistics

In the bustling world of logistics and freight forwarding, SILK Logistics shines as a steadfast beacon. As a freethinking evaluator and a leading expert in the global logistics industry, I find in-depth examination of such companies to be a breath of fresh air. This review article provides a thoughtful, no-holds-barred take on this particular enterprise.

SILK Logistics: An Overview

Founded in 2010, SILK Logistics has firmly established itself as a leading edge freight-forwarding solution with offices in Australia, China, Indonesia, Vietnam, Cambodia, and other locations throughout the Asia-Pacific region.

Services Offering

Freight Forwarding

SILK Logistics offers both air and sea freight forwarding is both varied and efficient. Their market positioning enables them to handle vast volumes whether it's air freight that needs to sped across continents in the quickest time possible or sea freight that allows for an economical transport solution.

Warehousing and Distribution

Its warehousing solutions betray a degree of innovation that cuts across the industry norms. They take it a step further by providing a panoptic array of value-added services that dovetail with warehousing, including packaging, labelling, and distribution. This vertical integration of services creates a one-stop shop for clients, yielding both cost and convenience benefits.

E-Commerce Fulfilment

In a world that is fast pivoting to online business, SILK Logistics brings a robust e-commerce fulfilment service to the table. From warehousing and inventory management to order processing and delivery, their end-to-end solution caters comprehensively to the needs of e-sellers.

User Experience

With a website that is easily maneuverable and exudes clarity of purpose, SILK Logistics customer interface conveys its sleek ethos. It is mobile-friendly and also enables clients to track their shipments in real time, enhancing transparency and furthering its commitment to client satisfaction.

Network and Alliances

SILK Logistics has a formidable network of offices across Asia-Pacific, that allows for efficient distribution of goods. Further geo-specific alliances lend unparalleled robustness to the firm's logistics capabilities.

What Sets SILK Logistics Apart

  1. Global Reach: SILK Logistics leverages an extensive international network to deliver freight solutions worldwide.
  2. Customer Service: Obsessed with customer satisfaction, the company makes it a point to incorporate a customer-centric ethos into everything it does.
  3. Innovation: Innovation is in the DNA of SILK Logistics. This is transparently evident in its logistics operations that use cutting-edge technology.

Challenges and Room for Improvement

While SILK Logistics has many strengths, there are areas that could benefit from additional attention. One such aspect would be potential geographical expansion to other regions. While they have a solid presence in Asia-Pacific, expansion to Europe, Americas and Africa could present significant growth opportunities.

The Company's Vision and Mission

A company's vision and mission can illuminate much about its operations. SILK Logistics strives to provide comprehensive logistics solutions in an environment-friendly manner, carving an innovative and sustainable path in a traditionally carbon-intensive industry.

In conclusion

Taking into account the above factors, SILK Logistics demonstrates a strong commitment to innovative logistic solutions. Its dedication towards customer service, technology savviness, and a robust network make it an ideal partner for enterprises looking for reliable logistics needs. However, further geographical expansion could enhance their growth trajectory.

SILK Logistics, led by a team of logistics veterans, comfortable navigating the intricacies of the industry, has positioned itself as a force to be reckoned with. This unique vantage point provides them with a competitive edge in an increasingly evolving market scenario—for it's always the brave who harness the storm.

Silk Express Freight (M) Sdn. Bhd. reviews

2.5/52 reviews
  • on 25.11.2019

    everything seems to be slow I don't get any feeling of sense of urgency nor complete and accurate information sharing. Not my choice of forwarders

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