Delivering more than you expect
Routes is Dedicated to Providing Solutions and Building Relationships. Our mission statement not only reflects our desire to serve our customers, it governs the way we conduct business and provides direction when service related decisions are made.
Offered services
A Comprehensive Evaluation of Routestransport.com
As an industry professional with vast knowledge of freight forwarding and global logistics services, I provide a comprehensive review of Routes Transport International, providing my unique insights into their operations.
About Routes Transport International
Founded in 1991 and based in Ontario, Canada, Routes Transport International has cemented its reputation as a reliable freight forwarding service provider. Their focus on providing customized freight solutions aligns perfectly with the dynamic requirements of various industry verticals.
Ocean Freight and Air Freight Services
Routes Transport provides thorough and comprehensive air and ocean freight services that aim to cover all logistical bases. The company's ocean and air freight services ensure clients have access to major cities worldwide, indicating strong global connection.
They provide consolidated and direct air service, along with LCL (Less than Container Load) and FCL (Full Container Load) sea freight options. An impartial perspective indicates that this versatility is an essential advantage for clients, offering them a choice based on their requirements and budgets.
Land Transportation Services
Full Truckload Services (FTL)
In land transportation, Routes Transport offers Full Truckload (FTL) services that give clients exclusive use of the truck's entire space, allowing goods to be transported without interruptions or transfers.
Less Than Truckload Services (LTL)
The Less than Truckload (LTL) services provided by Routes Transport cater to clients with smaller loads. LTL shipping is cost-effective, especially for businesses that do not require the full space of a truck.
Intermodal Services
Routes' Intermodal transport service allows for the transportation of goods using different modes of transport such as train and truck. This is a testament to their ability to offer diverse transport solutions, tailored to unique client needs.
Customs Brokerage
Customs brokerage can be a complex undertaking for many businesses. However, Routes simplifies this process by offering services such as customs clearance, audit assistance, tax recovery, and compliance consulting. As an expert in this field, I can vouch for the significant value such services can bring to a business navigating through international trade's complexity.
Tech Innovation: RouteSight
Routes Transport leverages technology to provide real-time tracking and tracing of shipments via their RouteSight tool. This robust system allows customers to manage shipments, access instant quotes, and track their cargo in real time. In an industry where transparency and timely information are critical, this feature greatly enhances Routes’ service value.
Industries Served
The diverse industries served by this company range from retail and consumer goods to healthcare, industrial products, and high-value products. This wide spectrum of services demonstrates the company's adaptability and efficient cross-sector supply chain solutions.
Customer Service
Routes Transport's emphasis on personal touch in service provision is commendable. Their customer-centric approach, combined with their extensive range of logistics solutions, sets them apart from many freight services providers. This varied service offering, bolstered by personalized customer service, makes for an incredibly effective solution in the logistics industry.
Environmental Responsibility
Finally, Routes’ commitment to reducing its carbon footprint through environmental initiatives is worth noting. In a world increasingly concerned with sustainability, this company's efforts to offset carbon emissions highlight their role as responsible corporate citizens.
Douglas Vander Velde
Buyer beware! Absolute terrible company to deal with and their prices are very high compared to what you would get through an asset based transport company. Their senior management team is very unprofessional and do not ‘own up’ to their errors and mistakes. Never in my 20+ years have I dealt with such an ignorant and arrogant transportation company in my profession.
chris owens
Worst experience with a transportation company. Product was late and damaged after I was assured it would be there on time costing me production. After asking how they could fix this I was told they would do better next time. Unfortunately I wouldn't consider doing business with them again if I was desperate.
George Parrow
Zbigniew Bonder
Professional experience people
German Lopez
Exelente atencion
Rob Roper
See these guys weekly, great guys
Dilpreet Pannu
Jordan Manalo
Cheryl Tost
Saleh Riaz Siddiqui
Inderpreet Dhaliwal
Excellent service and a great place to work.
Amazing Team to help the customers 24/7
Mitch
Dinesh Sharma
Great Service! Very professional and always reachable when it comes to inquiries.
Jag Sihota
Matty_Rulez
Daniel Meyer
Madhusudhan
Izzy P.
The best
Harmeet Dhillon
,
Jonny Pippino
Routes Transport is most incredible company i have ever had the pleasure of dealing with. We use them for all of our shipping and warehousing needs. :)
B K
Spectacular
Virgil Macera
Outstanding Service. Rated Top 10 in Canada. Amazing quality. Fast.
Robert Secko
Mark Boman
This company has the worst customer service ever. Delivery was guaranteed 3 days earlier. Driver arrived and saw stairs. Told our customer he would be back between 10 and Noon. Didn't show up. We've been calling the so-called emergency line, getting an answering service, and no callbacks. Finally got a hold of a really ignorant manager named Kyle, we explained the urgency of the situation, and he said the driver needed a dolly. We asked why it would take 3 days to get a dolly and why no one had contacted us. He had no response. We asked when it would be delivered to our client. His response was possibly today. Our client is furious. STAY AWAY!! These guys are less expensive, but remember you get what you pay for. ABSOLUTELY TERRIBLE service.
Kristin Deskau
Best place to work!
ReyToday
Very efficient warehouse.
Matt Collie
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