Unit 4, Swanwick Business Park Bridge Road
Quality assured freight services
Ocean International offers the complete freight forwarding service to its large customer base around the world. The main reason for our longevity and success is that we deliver our customers with a seamless, professional and high quality service.
Offered services
Geolocation coverage
A Thorough Review of Ocean International: An Expert's Take on Freight Forwarding
Being one of the prominent players in the freight forwarding industry, Ocean International has gained a prominent recognition. Leveraging my years of experience and insight into the industry, I aim to provide a comprehensive review assessing the company's overall effectiveness in the logistics industry.
Company Background
Established over two decades ago, Ocean International has been furnished with the sole aim of making a mark in the global freight forwarding industry. Based in Australia, the company's ethos is rooted in offering seamless, efficient, and tailored logistics solutions to businesses worldwide.
Scope of Services
- Ocean Freight: As the name suggests, Ocean International specializes in ocean freight. They understand the complexities involved in different types of shipping, including less-than-container load (LCL) shipments, full-container load (FCL) shipments, and oversized or project cargo.
- Air Freight: Despite the emphasis on ocean freight, the company is also proficient in air freight forwarding. They're capable of handling regular commercial air cargo, expedited or critical shipments, and air charters for larger consignments.
- Road and Rail Freight: In addition to air and ocean, they propose road and rail freight services to ensure their customers have a full suite of options.
- Customs Clearance: With understanding and experience in local legislation, they facilitate a smooth and quick customs clearance process.
Network and Reach
No logistics company can operate effectively without a strong and reliable network. Ocean International boasts a powerful network that spans across all major continents. Consequently, this gives the enterprise an edge in terms of logistics delivery, response time, and flexibility in their service delivery.
Operational Efficiency
Another commendable aspect of Ocean International is its operational efficiency. It is acknowledged that ocean freight, in particular, can be a time-consuming process. However, Ocean International has put in place procedures and strategies to streamline these operations and offer quicker transit times. This operational efficiency, matched with their competitive rates, sets the company apart.
Personalized Approach
While many freight forwarders might lose touch with clients due to the scale of operations, Ocean International retains a personalized approach. From providing tailored logistics solutions to ensuring open and continuous communication, the company shows its commitment to individual client needs.
Commitment to Sustainability
In light of growing concerns about the environment and carbon footprint, it's essential to consider a logistic company's commitment to sustainability. Ocean International has notably taken steps towards environmental conservation through various initiatives, further strengthening its impressive company portfolio.
Customer Care and Support
An aspect where Ocean International genuinely excels is its commitment to providing exceptional customer care and support. The company ensures to keep its customers informed at every stage of shipment and resolves queries promptly.
Final Thoughts
Given its comprehensive range of services, personalized approach, robust network, exceptional customer support, and commitment to sustainability, Ocean International is undoubtedly a freight forwarder worth considering. Whether you are a small business looking for a reliable freight forwarder or a multinational organization requiring a logistics partner with a global reach, Ocean International can meet and even exceed your expectations.
Jason L
Good value for money and kept me updated throughout. Very professional. Thank you so much.
Guru Pandit
Great service, competitive pricing, good communication
Joshua B
I have carried out two shipments with Ocean International, one air (this month) and one sea (near the start of the year). The quotes offered were both very reasonable and competitive, especially considering the current shipping climate! There were no hidden fees added and the quoted prices were honoured when it came to final payment. Great communication, and a truly knowledgeable and helpful team (had contact with about 5/6 staff members in total). Despite Covid and Brexit related shipping issues, they have done a phenomenal job, allaying my concerns and dealing with my frustrations very patiently and professionally.
Prior to dealing with Ocean International my business had a horrendous experience with another logistics/ freight company and I was dreading going through the process of organising freight again. Ocean International has restored my faith in the process by providing such a positive and pain-free experience.
Ocean International will without a doubt be my first port of call if my company needs freight logistics again in the future. I could not be happier, and highly recommend them to everyone.
Syed Ali
Very nice and honest people to deal with. James was very helpful as well as other staff. I actually got upset because of delays due the Covid19 pandemic which was not the fault of the team. It was because of port delays across all of UK and out of everyone's control. However, the whole team remained calm and was still very pleasant and helpful.
I would like to apologize to the whole Ocean International Team in this review because I was getting upset with them when it wasn't their fault. The team still kept facilitating me throughout as well as sped up my delivery and kept me informed every step of the way without a single frown.
Truly exceptional customer service.
All this support and extra help and arrangements but they did not charge a penny above what they quoted me for which I'm grateful.
And of course the prices I got from them were the best.
Definitely recommend them.
Cheers.
Muhammad Idris Patel
Great service from James so far. Quick to respond and professional service. Highly recommended.
Jeremy Hogan
Really nice people doing great work!
Rob H
Ocean International have been fantastic and very easy company to work with, James just been fantastic with any question that I had quick emails too but only when James is in the office.
I would recommend Ocean for all your import requirements. and I will be using them again oneday.
Robert Stewart
Ocean International are a fantastic and easy company to work with, they have helped support our business importing requirements for the last few years now and we wouldn't use anyone else. We import from Europe, China and the USA and the service we receive from Peter, Della and the team is first class. Keep up the good work :)
Mike McQuaide
We used Ocean International for our very first shipment and 5 years later continue to be impressed with their service. Peter and his team have always been very friendly and helpful. I recommend Ocean for all your import requirements.
Tom Hellard
This was my first time importing via Sea Freight from China and I was a little wary of the complicated process. Steve gave me the most competitive price I could find and was more than helpful with any questions I had. During the importing process he passed me over to his colleague Della, who again was very knowledgeable and friendly. Couldn't recommend them highly enough and I will gladly use them again.
Mirrored Furniture
I was importing my first container load of goods from China and was worried about the process and thought it would be quite complicated. Ocean International were the best price I came across online and were so helpful. Everything went smoothly and I couldn't recommend them enough. I will definitely use them in the future.
Damien O'Looney
Great shipping company, Peter and the team are always ready to help.
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