Great service, competitive pricing, good communication

I have carried out two shipments with Ocean International, one air (this month) and one sea (near the start of the year). The quotes offered were both very reasonable and competitive, especially considering the current shipping climate! There were no hidden fees added and the quoted prices were honoured when it came to final payment. Great communication, and a truly knowledgeable and helpful team (had contact with about 5/6 staff members in total). Despite Covid and Brexit related shipping issues, they have done a phenomenal job, allaying my concerns and dealing with my frustrations very patiently and professionally.

Prior to dealing with Ocean International my business had a horrendous experience with another logistics/ freight company and I was dreading going through the process of organising freight again. Ocean International has restored my faith in the process by providing such a positive and pain-free experience.

Ocean International will without a doubt be my first port of call if my company needs freight logistics again in the future. I could not be happier, and highly recommend them to everyone.

Very nice and honest people to deal with. James was very helpful as well as other staff. I actually got upset because of delays due the Covid19 pandemic which was not the fault of the team. It was because of port delays across all of UK and out of everyone's control. However, the whole team remained calm and was still very pleasant and helpful.

I would like to apologize to the whole Ocean International Team in this review because I was getting upset with them when it wasn't their fault. The team still kept facilitating me throughout as well as sped up my delivery and kept me informed every step of the way without a single frown.

Truly exceptional customer service.

All this support and extra help and arrangements but they did not charge a penny above what they quoted me for which I'm grateful.

And of course the prices I got from them were the best.

Definitely recommend them.

Cheers.

Great service from James so far. Quick to respond and professional service. Highly recommended.

Really nice people doing great work!

Ocean International have been fantastic and very easy company to work with, James just been fantastic with any question that I had quick emails too but only when James is in the office.
I would recommend Ocean for all your import requirements. and I will be using them again oneday.

Ocean International are a fantastic and easy company to work with, they have helped support our business importing requirements for the last few years now and we wouldn't use anyone else. We import from Europe, China and the USA and the service we receive from Peter, Della and the team is first class. Keep up the good work :)

We used Ocean International for our very first shipment and 5 years later continue to be impressed with their service. Peter and his team have always been very friendly and helpful. I recommend Ocean for all your import requirements.

This was my first time importing via Sea Freight from China and I was a little wary of the complicated process. Steve gave me the most competitive price I could find and was more than helpful with any questions I had. During the importing process he passed me over to his colleague Della, who again was very knowledgeable and friendly. Couldn't recommend them highly enough and I will gladly use them again.

I was importing my first container load of goods from China and was worried about the process and thought it would be quite complicated. Ocean International were the best price I came across online and were so helpful. Everything went smoothly and I couldn't recommend them enough. I will definitely use them in the future.