New Wave International Cargo

Location
United States , US-60525 HODGKINS
6800 Santa Fe Dr
Customer reviews

31 reviews

Worldwide logistics partner

We deal with all branches of transport and logistics around the world. Our offices are located in Poland and the USA. We provide sea, road, air, oversized and rail transport as well as having our own warehouses and a customs agency.

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Offered services

  • Air freight
  • Rail freight
  • Road freight
  • Ocean freight
  • Intermodal transport

Geolocation coverage

North AmericaSouth AmericaEuropeAfricaAsiaAustraliaMiddle EastNorth Africa
Being a part of a freight forwarding network adds to the credibility of the freight forwarder and to the expected level of service.
FIATA

New Wave International Cargo reviews

4.0/531 reviews
  • Meenu Tiwari
    on 03.08.2023

    I wish I could give them 0 star. They are very unprofessional. Use abusive language . We were not loaded on our first pick for almost 2 days . when asked for detention and layover , they got mad and started abasing out employes . They started threatening. I have everything in the emails how they work with small carrier and ruined things for them

  • on 15.11.2021

    We've booked many loads with Iza and she is amazing! We haven't had any problems-- she is very communicative and professional.

  • on 11.11.2021

    We had quite a lot of loads from them and we never had any problems. I would like to distinguish Izabela M because she is a very nice and reliable person working with her is pure pleasure.

  • on 09.11.2021

    We booked a load with Natalia, she is true professional, polite, very communicative. The load was easy for PU and Delivery. No issue with the payment. The communication was excellent. Overall we had a very good experience with NWIC.

    Thank you, Natalia!

  • on 08.11.2021

    Great brokers. Natalia is awesome! great communication.

  • on 06.11.2021

    Unique Asset Based Logistics Co. that happens to be a 3PL Asset Based Freight Block Chain Industry Sector. New Wave International Cargo can partner up for any and full cycle Logistics Management. I have never see a company so versatile in Logistics.

  • on 13.10.2021

  • on 13.10.2021

    CARRIERS BE AWARE TO STAY AWAY FROM THIS BROKER !!!
    I don't want to get in to details, but they will book you on a load laying about all the details and they will never pay you any accessorial. After the load is completed forget about getting in touch with them. They will never reply to your emails or answer your phone calls ever again.

  • on 03.09.2021

    Great experience.

  • on 17.08.2021

    Quick and On time Load provider. Great company to do business.

  • on 23.07.2021

    Great costumer service. Very friendly.

  • on 23.07.2021

    Simply the best company to drive for. I love America i love New Wave

  • on 23.07.2021

    I haul a lot of military loads for this company. They are amazing. The entire team is so helpful in getting me on the base, getting me paid, getting directions and POC info. Always on point. I would haul exclusively for this military team if they had loads in every base.

  • on 23.07.2021

    I have worked with this company on numerous occasions and have been greeted with a professionalism unmatched by anyone I've ever work with before.

  • on 22.07.2021

    Best company I ever worked for!!

  • on 20.07.2021

    I have taken loads for New Wave several times and have never encountered any problems whatsoever, they've always communicated with me and they are extremely professional and helpful.

  • on 20.07.2021

    Awesome company to work with, prompt customer service, quick payments, Tim from the military division is very knowledgeable and understanding. Would strongly recommend.

  • on 20.07.2021

    Greatest company on the planet. If you don't already work with this company... you should.

  • on 20.07.2021

    Best company I have ever worked for. Great partnership. Amazing Pay. Teamwork like I have never seen before. Will never leave. NEW WAVE FOR LIFE

  • on 20.07.2021

    Great Company. Friendly people. Amazing Customer Service. On time drivers. And detailed paperwork

  • on 18.07.2021

  • on 16.07.2021

    Super professional brokerage team, very helpful and responsive!
    Thank you

  • on 15.07.2021

  • on 11.07.2021

    If I could give them -10 stars honestly i would. Stay away drivers. This company does not respect the drivers at all. They knew before booking the load that the shipper will take 6+ hrs to load (per Alicja) and didn't say a thing. driver spent 8+ hrs at the shipper than they kept calling the driver to see if he will make his delivery appt. In addition driver arrives to the delivery before appt and is told to stay on yard and wait till they call him. Long story short he waited to get empty 15+ hrs. To top it off, there was lumper fee witch they didn't care about (although told us they'll take care of it only to advise the rate) Guess what? Their afterhours left to have a nice, deep sleep leaving the driver strained to take care of that himself. Meantime we were trying to get them on the phone or at least reply via email but no, they would NOT reply to our emails and/or phone calls. Than, they are telling us the In and OUT times from both Shipper and Receiver are NOT enough and are requesting the ELOG screenshots as proof that the driver has actually stayed for so long. We've sent them 10+ emails, called bunch of times and left voice mails to notify that driver is still there....they think I had a pleasure not sleeping that nigh together with my driver and just sent email, calls and leave voicemails just because. THEY ARE THE DEFENITION OF THEWORST BROKER COMPANY OUTTHERE.

  • on 08.07.2021

    I worked with Adrian and have nothing but positive things to say. Great rates, communication is wonderful, an overall perfect experience! Looking forward to working with you guys in the future.

  • on 07.07.2021

    False information. They will tell you whatever it takes to pick up a load. Cost me 2 days and half

  • on 21.06.2021

    Avoid this company.

  • on 13.05.2021

    I’ve been dealing with Katarzyna Sobka on a particular lane that she always contacts me for. She’s a woman of her word and if there’s any issues with my pay or the load, she handles it immediately.

  • on 01.04.2021

    Alicja & Jeffery are the Best. Pleasant to work with and great communication when handlining my freight. Keep up the great work.

  • on 11.03.2021

    5 days layover because of their error ...been a year....no layover pay what so ever ! be aware friends and family

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