Mannson Freight Services Limited

United Kingdom , GB-SS14 3AX BASILDON
3rd Floor Bowden House Luckyn Lane
Customer reviews

17 reviews

A trusted import and export partner for forwarders across the UK.

Mannson operate import and export consolidation (LCL) services by sea freight from/to many locations globally. We can also offer a wide range of additional in house value added products such as air freight, road freight, warehousing and more.

Get a quote

Offered services

  • Air freight
  • Road freight
  • Ocean freight
  • Warehousing
  • Customs services
  • Value added services

Geolocation coverage

North AmericaSouth AmericaEuropeAfricaAsiaAustraliaMiddle EastNorth Africa
Being a part of a freight forwarding network adds to the credibility of the freight forwarder and to the expected level of service.

Mannson Freight Services Limited reviews

4.3/518 reviews
  • on 09.05.2022

    Shocking experience. Needed two medium sized boxes to be cleared. Despite not clearing the delivery for 7 days (throughout which we were ready for pick up), we’ve been charged for the storage time and stung with excessive fees. I’m generally reluctant to leave bad reviews but there was no budging on the phone. Will not be using them again and would recommend other businesses consider alternatives.

  • on 10.01.2022

    Have used mannson a few times now, What a breath of fresh air compared to previous forwarders, Rhys, James and Lauren nothing but helpful to make things easy and swift.

  • on 18.09.2021

    Very bad experience, too pricey , poor customer service , would not recommend , contact the likes of Uniexpress and others they have better pricing and service

  • on 01.06.2021

    If possible avoid at all costs. Mannson handled a sea freight haulage from China that I received, I wasn't able to select the freight forwarder within the UK and therefore was absolutely over a barrel in regard to the extortionate costs they charged.

    They were not transparent with their fees and invoiced me on 3 occasions to release and deliver the items, the cost of these three invoices was far greater than the value of the item I purchased. If at the beginning of the process I was aware how much they intended to charge me I wouldn't have bothered to have the item delivered - I would have cut my losses. When I paid the second invoice I was told they would deliver on Tuesday (they were charging me rent to hold the item) after paying the fee I was then notified I missed the cut off by 3 minutes and they couldn't deliver on Tuesday and that I would need to pay additional rent until it was redelivered.

    When we finally arranged a date for the item to be delivered I explained that I needed assistance moving the item from the tail lift as it was very heavy - they said they couldn't do this but would call me 30 minutes before arriving so I could arrange a friend to assist with taking delivery - obviously they didn't call me and the truck and pallet arrived with no-one home to assist.

    Couldn't have had a more awful experience...

  • on 03.06.2019

    Started on wrong foot but Thanks to great communication and problem solving attitude I would clearly recommend Mannson Freight Services. Thanks

  • on 29.08.2018

    Great company, guided me through the shipping/importing processes end-to-end, very friendly, accommodating and communicative.

  • on 17.05.2018

    I was very happy with Mannson Freight. They were able to jump in at the last minute to help me out with a rather unconventional shipment and their great staff went the extra mile to make sure everything went smooth. A great thanks and would definately recommend!

  • on 02.04.2018

    All the staff at Mannson Freight have been highly professional and helpful in my interactions with them. They answer emails and calls quickly and have always given me useful advice. Their prices are competitive too. I hope to continue to deal with them when I import goods from overseas.

  • on 20.03.2018

    These guys are great. A friendly, helpful service, very refreshing, highly recommended.

  • on 14.03.2018

    Mannson Freight have been managing our inbound freight for many years and have always strive to ensure we receive the best service and are always working with us to improve our supply chain. Top company and friendly staff.

  • on 13.03.2018

  • on 13.03.2018

    We have worked with Mannson Freight for many years. They are always professional and their prices are competitive.

  • on 28.02.2018

    New to the import business, Mannson Freight is a god sent. There are a whole host of freight forwarders out there and I'm so glad I chose the right one. They are knowledgable, professional and helpful. Helped me coordinate products from 2 different suppliers in China and walked through all processes and costs with me through to offloading at final destination. A special shout-out to Dan Carey for his patience answering all my silly newbie questions. Fantastic customer service and reasonable fees. Highly recommendable.

  • on 14.07.2017

    I've worked with Mannson Freight for over 10yrs now and their service and attention to detail is second to none. A great team of friendly and helpful people that will leave you feeling confident that your freight is in the best hands.

  • on 14.07.2017

    Have been working with Mannsons for a while now and their service is really second to none. They go above and beyond in order to help things roll as smoothly as possible. Nothing is ever too much trouble and all the Import girls are really friendly. I have only high praises for them.

    Kim C.

  • on 13.07.2017

    Been dealing with Mannson for several years now and always received exceptional service.
    Cannot remember quite how we found them but so glad we did and happy to recommend them highly to others

  • on 13.07.2017

    I am a supply chain manager at a dye and chemical distributor Mannson helped me out with some shipping paperwork issues I was having in October 2016 (for free) that all my other forwarders had been unable to deal with. I have now been working with them for 9 months and based on their excellent service and good pricing there is relatively little chance that will change anytime soon

Write a review