Mannson Freight Services Limited

Location
United Kingdom , GB-SS14 3AX BASILDON
3rd Floor Bowden House Luckyn Lane
Customer reviews

17 reviews

A trusted import and export partner for forwarders across the UK.

Mannson operate import and export consolidation (LCL) services by sea freight from/to many locations globally. We can also offer a wide range of additional in house value added products such as air freight, road freight, warehousing and more.

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Offered services

  • Air freight
  • Road freight
  • Ocean freight
  • Warehousing
  • Customs services
  • Value added services

Geolocation coverage

North AmericaSouth AmericaEuropeAfricaAsiaAustraliaMiddle EastNorth Africa
Being a part of a freight forwarding network adds to the credibility of the freight forwarder and to the expected level of service.
FIATA
BIFA

Understanding the Performance Par Excellence of Mannson Freight Services

With a specialization in freight forwarding, I enjoy a Bird's-eye view of the logistics industry. I take pride in providing impartial and in-depth reviews of companies in this sector. Today, let's dissect the functions, services, and impressive performance of Mannson Freight Services.

About Mannson Freight Services

Mannson Freight Services is a renowned international freight forwarder and logistics provider, offering a wide range of comprehensive solutions to meet diverse cargo handling needs. They are pioneers in the industry, boasting an impressive 20+ years of service, an outstanding feat that cements their position in the industry.

Solid Track Record and Extensive Service Range

The flexibility and diversity within Mannson Freight Services cannot be overstressed. They offer a broad spectrum of services, notably air freight, sea freight, road freight, cross-trade, warehousing, and logistics counseling, to cover all their clients' needs under one umbrella.

Air Freight

The company's air freight services are a testament to their commitment to prompt delivery, providing the fastest, most reliable, and least complex service around. They leverage their global network to deliver to nearly any destination worldwide.

Sea Freight

For sea freight, they hold an enviable track record in managing Full Container Load (FCL) and Less than Container Load (LCL) shipments with a notable emphasis on providing cost-effective solutions. Mannson Freight maintains a proactive approach with real-time information flow, ensuring smooth sailing for all parties involved.

Road Freight

Understanding the balanced need for speed and cost-effectiveness, Mannson Road Freight services carve a perfect solution. They provide an efficient door-to-door delivery and pickup service throughout the UK and Europe with a keen eye on punctuality and safety.

Innovative Cross-trade Solutions

Mannson's cross-trade services come into play when businesses need to ship goods from one country to another without bringing them into their base country. Their expert team ensures seamless shipping and custom operations, significantly reducing the overall logistics cost.

Streamlined Warehousing and Logistics Services

Storage and distribution are two symbiotic areas Mannson handles adroitly, ensuring goods are safely stored and efficiently transported to their destination. They offer state-of-the-art warehousing facilities and provide consignment tracking so clients can monitor their goods' progress.

Marvelous Team and Customer Service

Mannson Freight Services owes its success to its exceptional team of skilled and dedicated professionals. Its customer service team stands out with their efficient complaint handling and swift communication. They go the extra mile to ensure absolute customer satisfaction, making them the reliable logistics partner every business needs.

Technological Edge

Adopting technology to cater better to their customers, Mannson has an online tracking portal for real-time tracking and seamless operations. This service reflects their commitment to transparency and operational efficiency. The company is equally aware of environmental concerns, adopting greener logistics operations reflective in both sea freight solutions and modern warehousing practices.

Global Handling and Network

Operating in more than 33 countries with 200+ partners, Mannson's impressive global network is a pivotal factor in their ability to handle logistics operations on a global scale effortlessly. Their membership with the World Cargo Alliance (WCA) and International Transport Association (IATA) reinforces their credibility and industry standing.

Reasonable Pricing

Despite offering top-notch services, Mannson Freight maintains competitive pricing. Their service package, combined with their pricing strategy, ultimately offers excellent value for money, which is always a significant pull factor.

Looking Ahead

As the business landscape evolves, the importance of a robust logistics service provider cannot be understated. Looking at Mannson Freight's past performance, adaptive business model, agnostic service offerings, and customer-centered philosophy, it's clear they are geared to navigate coming changes with ease.

As an industry observer, I appreciate Mannson Freight Services for their commitment to operational excellence and service reliability. Ultimately, the goal of any logistics provider is to make life easier for clients, and Mannson seems to accomplish that in a remarkable style laying a firm foundation for client trust and industry respect.

Mannson Freight Services Limited reviews

4.3/518 reviews
  • on 09.05.2022

    Shocking experience. Needed two medium sized boxes to be cleared. Despite not clearing the delivery for 7 days (throughout which we were ready for pick up), we’ve been charged for the storage time and stung with excessive fees. I’m generally reluctant to leave bad reviews but there was no budging on the phone. Will not be using them again and would recommend other businesses consider alternatives.

  • on 10.01.2022

    Have used mannson a few times now, What a breath of fresh air compared to previous forwarders, Rhys, James and Lauren nothing but helpful to make things easy and swift.

  • on 18.09.2021

    Very bad experience, too pricey , poor customer service , would not recommend , contact the likes of Uniexpress and others they have better pricing and service

  • on 01.06.2021

    If possible avoid at all costs. Mannson handled a sea freight haulage from China that I received, I wasn't able to select the freight forwarder within the UK and therefore was absolutely over a barrel in regard to the extortionate costs they charged.

    They were not transparent with their fees and invoiced me on 3 occasions to release and deliver the items, the cost of these three invoices was far greater than the value of the item I purchased. If at the beginning of the process I was aware how much they intended to charge me I wouldn't have bothered to have the item delivered - I would have cut my losses. When I paid the second invoice I was told they would deliver on Tuesday (they were charging me rent to hold the item) after paying the fee I was then notified I missed the cut off by 3 minutes and they couldn't deliver on Tuesday and that I would need to pay additional rent until it was redelivered.

    When we finally arranged a date for the item to be delivered I explained that I needed assistance moving the item from the tail lift as it was very heavy - they said they couldn't do this but would call me 30 minutes before arriving so I could arrange a friend to assist with taking delivery - obviously they didn't call me and the truck and pallet arrived with no-one home to assist.

    Couldn't have had a more awful experience...

  • on 03.06.2019

    Started on wrong foot but Thanks to great communication and problem solving attitude I would clearly recommend Mannson Freight Services. Thanks

  • on 29.08.2018

    Great company, guided me through the shipping/importing processes end-to-end, very friendly, accommodating and communicative.

  • on 17.05.2018

    I was very happy with Mannson Freight. They were able to jump in at the last minute to help me out with a rather unconventional shipment and their great staff went the extra mile to make sure everything went smooth. A great thanks and would definately recommend!

  • on 02.04.2018

    All the staff at Mannson Freight have been highly professional and helpful in my interactions with them. They answer emails and calls quickly and have always given me useful advice. Their prices are competitive too. I hope to continue to deal with them when I import goods from overseas.

  • on 20.03.2018

    These guys are great. A friendly, helpful service, very refreshing, highly recommended.

  • on 14.03.2018

    Mannson Freight have been managing our inbound freight for many years and have always strive to ensure we receive the best service and are always working with us to improve our supply chain. Top company and friendly staff.

  • on 13.03.2018

  • on 13.03.2018

    We have worked with Mannson Freight for many years. They are always professional and their prices are competitive.

  • on 28.02.2018

    New to the import business, Mannson Freight is a god sent. There are a whole host of freight forwarders out there and I'm so glad I chose the right one. They are knowledgable, professional and helpful. Helped me coordinate products from 2 different suppliers in China and walked through all processes and costs with me through to offloading at final destination. A special shout-out to Dan Carey for his patience answering all my silly newbie questions. Fantastic customer service and reasonable fees. Highly recommendable.

  • on 14.07.2017

    I've worked with Mannson Freight for over 10yrs now and their service and attention to detail is second to none. A great team of friendly and helpful people that will leave you feeling confident that your freight is in the best hands.

  • on 14.07.2017

    Have been working with Mannsons for a while now and their service is really second to none. They go above and beyond in order to help things roll as smoothly as possible. Nothing is ever too much trouble and all the Import girls are really friendly. I have only high praises for them.

    Kim C.

  • on 13.07.2017

    Been dealing with Mannson for several years now and always received exceptional service.
    Cannot remember quite how we found them but so glad we did and happy to recommend them highly to others

  • on 13.07.2017

    I am a supply chain manager at a dye and chemical distributor Mannson helped me out with some shipping paperwork issues I was having in October 2016 (for free) that all my other forwarders had been unable to deal with. I have now been working with them for 9 months and based on their excellent service and good pricing there is relatively little chance that will change anytime soon

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