Kuehne + Nagel, Inc.

Location
Philippines , PH-1300 PASAY CITY
5th Floor Unit 501-H, 507-508-H, Harbor Drive, Five E-com Center, Pacific Drive, Extension, Mall of Asia Complex
Customer reviews

21 reviews

Get a quote
Being a part of a freight forwarding network adds to the credibility of the freight forwarder and to the expected level of service.
FIATA

Expert Review of Kuehne + Nagel: A Global Logistics Powerhouse

In the complex world of freight forwarding, Kuehne + Nagel (K+N) is a name that requires no introduction. Earning its stripes as one of the world's top logistics providers, this global giant has been leading the way in seafreight, airfreight, road and contract logistics, and integrated logistics solutions. As an impartial expert in freight forwarding, I aim to shed light on the varying aspects of K+N's service for those interested in utilizing their logistic capabilities.

A Brief Overview of Kuehne + Nagel

K+N marked its origin in Bremen, Germany, in 1890 by August Kühne and Friedrich Nagel. Spanning more than a century, the company has progressively established a strong presence globally, with over 78,000 employees spread across 1,300 locations in over 100 countries. Its reputation as a flexible and reliable logistics partner lies in its commitment to innovative digitalized solutions and an unflinchingly customer-first philosophy.

Superior Service Spectrum

The service suite offered by K+N is impressively comprehensive, catering to various sectors and reinforcing its position as a one-stop-shop for all logistics needs.

Seafreight

K+N stands as the number one seafreight forwarder globally, handling one in every four containers shipped worldwide. With regular sailings, flexible service options, and a strategic network of hubs, it offers reliable and efficient ocean freight solutions.

Airfreight

Recognized as one of the world's leading airfreight service providers, K+N pledges to deliver on speed, reliability, and cost-efficiency. Its vast network span and timely deliveries make it a trusted ally for businesses that seek quick and dependable transport solutions.

Road and Rail Logistics

K+N's overland services include sophisticated road and rail logistic solutions. Covering a broad geographic network, their overland services deliver goods punctually and ensure shipment visibility throughout.

Contract Logistics

The company's contract logistics services provide tailored warehousing and distribution solutions. It caters beyond storage and transportation and extends to services like pick-pack, labeling and returns management.

Digital Innovation at Core

Embodying the spirit of digital revolution, K+N consistently develops and implements technology-driven solutions. Leveraging technologies like IoT, AI, and blockchain, it enhances supply chain visibility, predictability, and efficiency, paving ways for service personalization.

eTouch Capabilities

K+N's eTouch capabilities simplify and digitize the freight forwarding process. From booking to billing, this comprehensive suite of digital services offers visibility and control over shipments at every step.

Sea Explorer

The Sea Explorer tool gives a 360-degree view of seafreight, enabling customers to compare shipping services based on multiple parameters such as transit time, CO2 emissions, and service reliability.

The K+N Customer Experience

The cornerstone of K+N's success lies in its approach to put customers at the heart of everything they do. The company works closely with its clients to understand their unique needs and tailor solutions that add value to their business.

Personalized Solutions

Offering personalized solutions, K+N goes beyond the one-size-fits-all approach. It designs logistic solutions matching each business’s specific needs, backed by industry knowledge and expertise.

Reliability and Transparency

As it continues to redefine logistics, K+N keeps the promise of reliability and transparency. Real-time shipment tracking, instant quotes, easy booking systems, and online invoice management ensure visibility and control for the customers.

In Summary

In the realm of global logistics, Kuehne + Nagel emerges as a reliable partner that effectively combines traditional logistical prowess with innovative solutions. Its vast service spectrum, deep commitment to digital integration, and a customer-centric ethos set it apart within the industry. For businesses looking to navigate the complexities of global trade and forge ahead with confidence, K+N undoubtedly proves its mettle as the logistics partner of choice.

Kuehne + Nagel, Inc. reviews

2/521 reviews
  • on 25.11.2021

    We lost 20k worth of items. Don't trust this logistics

  • on 19.10.2021

    Worst customer service. I don't know why nagrerenew parin sainyo si Lazada. Napakairesponsable nyo! More than 1 week na yung parcel hindi parin pinipick up! And they don't care about it! You are the worst. 0 star dapat!

  • on 28.09.2021

    3 MONTHS AGO I RATED 1 STAR HERE.. DAHIL SA UMAABOT SILA NG 7-10 DAYS BEFORE MAG PICK UP NG LAZADA ORDER, WORST THING ILANG BESES NA AKONG NA CANCELAN NG ORDERS AT NAPENALIZED NG HINDI KO KASALANAN..BUT I WANT TO CHANGE MY RATING FROM 1-5 STAR , ITS BEEN 1 MONTH SINCE MAY NAG APPEAR NA NUMBER SA VIBER KO NAMED KUEHNE & NAGEL (HULOG NG LANGIT- DIRECT CUSTOMER SERVICE NLA.. SUPER EASY MAG FOLLOW UP NG PICK UP THEY WILL ALSO GIVE THE RIDERS NUMBER NA NAKA ASSIGN SAYO THAT DAY MABILIS DIN MAG REPLY INFAIRNES.. KEEP IT UP ! MARAMING SALAMAT

  • on 30.06.2021

    o im about to review kung may negative star yun ang i rarate ko sa K+N na to , true sira bus mo pag ito ang partner mo. i hope lazada will come out for a better solution . nagulat ako ang laking coy nito pero bakit ganito service ? parang na Covid ? daig pa ang required ng gob sa days na pag isolate .WINNER KAYO.
    ay sorry hindi iyan 1 star ha .. di mo lang ma sesend pag di ka ng tick ng star ..it should be negative star.

  • on 29.06.2021

    Dapat sa kanila 0 star almost 1 week di napickup item ko sa Lazada, pagkadeliver tuloy sa buyer ni reject na at kinancel kase sobrang tagal na magpickup lagi lumalabas sa system ay out of capacity vehicle, sana matanggal na kayo sa lazada, pinapatanggal ko narin kayo sa store ko. Pakiayos naman ang serbisyo nyo. Kung di nyo kaya maraming order wag na kayo tumanggap ng di kayo nakakaperwisyo!

  • on 24.06.2021

    grabe ang tagal magpick-up.. sira business nyo dito

  • on 03.06.2021

    Worst!! 7-10days before they pick up your order in Lazada, they dont have system in picking, Come on its 2021 yet you are using paper in pick up??

  • on 18.05.2021

    WORST logistic partner of Lazada. No body picks up a parcel from them, you cannot even reach their hotlines.

  • on 17.05.2021

  • on 14.05.2021

    rubbish logistic company. no body answering on their hotline and they never pickup our item from lazada for 10 days! better close your junky company service!

  • on 28.12.2020

  • on 20.12.2020

    Lazada should remove this courier. Very lame management. Dont excuse the covid situation because your service was poor even before pandemic.

  • on 30.09.2020

    Ang pangit ng service nyo.. walang kwentang courier ng lazada.

  • on 25.08.2020

    Delayed pickup from the lazada seller and took forever in their warehouse.

  • on 10.03.2020

    My lazada delivery was never delivered as of this moment.
    It has been 3months on their warehouse.

    EDIT
    Now it has been 5 months still no answer

  • on 28.12.2019

  • on 02.12.2019

    Same as other reviews, they have too much delays on pick up with lazada sellers. Very poor service. I hope Lazada will change the courier assigned to us. Or hoping for a better service from them
    If they improve their service I might revisit the negative review I have posted here.

  • on 31.10.2019

    does not do their job of picking up orders of lazada lazada merchants. i rate this company as garbage.

  • on 18.11.2018

  • on 15.10.2018

Write a review