Unit 12 Heathrow International Trading Estate Green Lane
Award winning worldwide logistics expert
Flawless delivery from the UK's most reliable international freight transport company. At Kesom Freight we're committed to providing safe passage for your goods and have helped hundreds of clients over the past nine years.
Offered services
Geolocation coverage
Kesom Freight International: A Comprehensive Review
As an industry analyst with a staunch commitment to objectivity, I aim to provide an in-depth and unbiased review of Kesom Freight International in this guide. Grounded in my experience in the freight forwarding business and weighing the company's performance against widely recognized industry benchmarks, this comprehensive review is intended to add value to your decision-making process when choosing a freight forwarding company.
About Kesom Freight International
Established over two decades ago, Kesom Freight International has carved out a niche for itself as a seasoned freight forwarder in the logistics industry. The company operates within a vast global network that spans across more than 250 offices in Europe, North America, Africa, Asia, and Australia. They offer a broad spectrum of freight services such as air, sea, and road freight, alongside specialized freight services tailored for industries like automotive, aerospace, retail, and fabrication.
Key Services
Air Freight
When it comes to air freight services, Kesom Freight International offers both direct and consolidated shipments. The company prioritises speed, flexibility, and cost-effectiveness, ensuring goods arrive at their destination at the designated time. They partner with major airline carriers, resulting in a flexible schedule for transits.
Sea Freight
Sea freight is another key service provided by Kesom Freight International. With consolidated shipping options, full container loads (FCL) or less than container load (LCL) services, they cater to a wide array of customer needs. The company's enduring relationships with various shipping lines give them leverage to fast-track shipments and offer competitive pricing.
Road Freight
Road freight services offered by Kesom Freight International cover both full and part loads, ensuring each shipment is well accommodated regardless of its size. The company's extensive network also guarantees a speedy delivery with real-time tracking for customers' assurance.
Specialised Freight Services
Besides conventional freight options, Kesom Freight International tailors services to suit special situations. From high-value goods to time-sensitive shipping, the company provides secure and efficient transportation matching industry-specific requirements.
Technology Inclusion
One impressive factor about Kesom Freight International is their commitment to integrating technology into their operation. They offer an advanced online tracking system which keeps customers apprised of their shipments in real-time. Clients can also request quotes, make bookings, and engage in other operations directly from their website, reflecting the company's dedication to customer convenience and satisfaction.
Customer Service
Customer service is fundamental in the freight forwarding industry, and Kesom Freight International doesn't falter in this aspect. They offer a commendable level of customer support, with representatives readily accessible to answer queries, resolve issues, and offer advisory services to clients.
Sustainability Practices
An area where Kesom Freight International stands out is its commitment towards promoting sustainability. Emphasizing on responsible operations, they partner with environmentally-friendly carriers and minimize their carbon footprint. This adherence to ecological principles displays them as a conscientious player in the freight forwarding business.
In wrapping up this review, it is evident that Kesom Freight International is a reliable option when searching for a competent freight forwarding company. The firm's vast array of services, commitment to technological advancements, and dedication towards customer service, sets it apart from others in the industry.
Liban kiggathi
Hello,
I recently used Kesom International to send a TV, and 3 other boxes from London to Kenya.
The TV and other items arrived within the agreed time and everything seemed normal however the TV, once opened was found to have a large crack down the middle of the screen and isn't turning on as a result. This is despite it being wrapped in the original box and once again with protective film.
Now I checked the TV before it was picked up by kesom and it worked fine and was in a perfect condition, as it was purchased for this sole reason. I then wrapped it myself. This issue has occurred during transit.
In regards to the price I was given a quote before paying for the goods of just over £250 to send everything, however this was suddenly changed to over £500 as the size of the TV was used to determine a price, instead of the weight (25kg). Whilst I had a problem with this and saw it as dishonest after already telling me a price after discussing what was being sent, the items where still sent using kesom.
I have tried to speak and email kesom and have only receieve emails saying nothing will be done on their end. I was given the contact details of a supposed manager called Abdi, who has ignored me messages and calls for a week, despite being told via email he is aware of my issues.
This is the worst experience I have seen of not just a freight International company, but general customer service, terrible experience.
Liban
Mike de Mello
Always use them for reliable delivery.
Been using them for years to send stuff to relatives in Kenya.
Bashır Shufeer
If we became One we Can Rule agaıne
Daljit Saimbi
Good company to use. They have delivered multiple packages for me with no issue at all and always at a good price
Mike de Mello
Always use them for reliable delivery
HARDEEP JAGGEE
Very friendly n nice
Andy Munyua
One of the best freight companies very friendly especially one Najeeb. Keep up the good in you..
Isaac Scott
Wonderful service, helpful staff!
Ovidiu Huma
Friendly staff
Abdirahman Ali Shariff
I always expect to the best never disappointed
Hungertrips (Sandz)
Excellent service however do check opening times and chase up when the shipment is going to get there - saves a lot of chasing after, regardless they have always been good with me
Michael Johnson
Mihai Nastase Building Services Ltd. (mnbs ltd)
ESTHER ODANGA
Taira Sabar
Petal Odhiambo
This is my forever go to shipping company. World class service,friendly and proffesional staff. Package deliveres on time and pocket friendly rates.
Ahmed Ali
Henry Nyambu
Speedy service, handling and professionalism.
Josiah Ogada
Never failed to deliver in the many years I have been their customer.
Jason Hudson
Very trustworthy .... they deliver your packages to the doorstep within a week and are always available to sort out any questions or concerns
Samiyah Hersi
abdikhalaq abdi
Hellen K
Very ready to help.
Paul Haagensen
Great place friendly service. Low takes to Kenya. They're moving mid September 2017
Mudathir Abdi
gul khan
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