Kesom Freight International Ltd

United Kingdom , GB-TW4 6HB HOUNSLOW
Unit 12 Heathrow International Trading Estate Green Lane
Customer reviews

24 reviews

Award winning worldwide logistics expert

Flawless delivery from the UK's most reliable international freight transport company. At Kesom Freight we're committed to providing safe passage for your goods and have helped hundreds of clients over the past nine years.

Get a quote

Offered services

  • Air freight
  • Road freight
  • Ocean freight
  • Logistics
  • Warehousing

Geolocation coverage

North AmericaSouth AmericaEuropeAfricaAsiaAustraliaMiddle EastNorth Africa
Being a part of a freight forwarding network adds to the credibility of the freight forwarder and to the expected level of service.

Kesom Freight International Ltd reviews

4.6/526 reviews
  • Liban kiggathi
    on 05.05.2022


    I recently used Kesom International to send a TV, and 3 other boxes from London to Kenya.
    The TV and other items arrived within the agreed time and everything seemed normal however the TV, once opened was found to have a large crack down the middle of the screen and isn't turning on as a result. This is despite it being wrapped in the original box and once again with protective film.

    Now I checked the TV before it was picked up by kesom and it worked fine and was in a perfect condition, as it was purchased for this sole reason. I then wrapped it myself. This issue has occurred during transit.

    In regards to the price I was given a quote before paying for the goods of just over £250 to send everything, however this was suddenly changed to over £500 as the size of the TV was used to determine a price, instead of the weight (25kg). Whilst I had a problem with this and saw it as dishonest after already telling me a price after discussing what was being sent, the items where still sent using kesom.

    I have tried to speak and email kesom and have only receieve emails saying nothing will be done on their end. I was given the contact details of a supposed manager called Abdi, who has ignored me messages and calls for a week, despite being told via email he is aware of my issues.

    This is the worst experience I have seen of not just a freight International company, but general customer service, terrible experience.


  • on 05.03.2022

    Always use them for reliable delivery.
    Been using them for years to send stuff to relatives in Kenya.

  • on 22.09.2021

    If we became One we Can Rule agaıne

  • on 20.09.2021

    Good company to use. They have delivered multiple packages for me with no issue at all and always at a good price

  • on 28.06.2021

    Always use them for reliable delivery

  • on 17.06.2021

    Very friendly n nice

  • on 26.01.2021

    One of the best freight companies very friendly especially one Najeeb. Keep up the good in you..

  • on 05.11.2020

    Wonderful service, helpful staff!

  • on 24.08.2020

    Friendly staff

  • on 28.03.2020

    I always expect to the best never disappointed

  • on 15.11.2019

    Excellent service however do check opening times and chase up when the shipment is going to get there - saves a lot of chasing after, regardless they have always been good with me

  • on 30.03.2019

  • on 21.03.2019

  • on 20.02.2019

    This is my forever go to shipping company. World class service,friendly and proffesional staff. Package deliveres on time and pocket friendly rates.

  • on 30.01.2019

  • on 28.12.2018

    Speedy service, handling and professionalism.

  • on 17.12.2018

    Never failed to deliver in the many years I have been their customer.

  • on 10.05.2018

    Very trustworthy .... they deliver your packages to the doorstep within a week and are always available to sort out any questions or concerns

  • on 17.03.2018

  • on 10.02.2018

    Very ready to help.

  • on 20.09.2017

    Great place friendly service. Low takes to Kenya. They're moving mid September 2017

  • on 16.07.2017

  • on 02.01.2017

Write a review